Amanda Hayes

Thank you, Amanda, for helping me find our beautiful truck in such amazing condition! This truck will fit our needs perfectly and we can't wait to take it out on adventures and make it "work" pulling ou truck in such amazing condition! This truck will fit our needs perfectly and we can't wait to take it out on adventures and make it "work" pulling our camper. This was one of the easiest buying experiences I've ever had and can't thank you enough for delivering the truck to my home since I was on my motorcycle when I came to look at it. :) More

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I recently had the pleasure of purchasing a Cadillac with the help of Amanda, and I can’t say enough about her exceptional customer service. From the moment I walked in, Amanda was incredibly friendly, welco the help of Amanda, and I can’t say enough about her exceptional customer service. From the moment I walked in, Amanda was incredibly friendly, welcoming, and genuinely interested in understanding my needs. Her knowledge of the vehicle and the sales process was impressive, and she effortlessly answered all of my questions, providing insights and information without ever being pushy or overbearing. What truly set Amanda apart was her professionalism and respect for my preferences. She worked tirelessly to ensure I got the best deal possible, all while maintaining a completely stress-free experience. There were no unnecessary updates or pressure tactics—just genuine care and a commitment to making sure I was satisfied every step of the way. Amanda made the entire car-buying process enjoyable and easy, and I left the dealership feeling confident and thrilled with my new Cadillac. If you’re looking for a seamless, pressure-free experience with someone who truly has your best interests at heart. She’s a credit to the Cadillac team, and I highly recommend her to anyone looking for a top-notch car-buying experience. Thank you, Amanda! More

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Amanda is wonderful to work with. She kept me updated on the status of my order throughout the process. She is very knowledgeable and made the car buying process easy! I would recomm She kept me updated on the status of my order throughout the process. She is very knowledgeable and made the car buying process easy! I would recommend her to anyone looking to buy a car! More

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Amanda is amazing! She was extremely kind, super helpful, and has such a bright spirit. She was extremely kind, super helpful, and has such a bright spirit. More

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Amanda has great customer service. She was very professional, patient and knowledgeable. She explained all the features of my new car to make my transition smooth. Thank you, Amanda She was very professional, patient and knowledgeable. She explained all the features of my new car to make my transition smooth. Thank you, Amanda More

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Amanda was amazing from the start of our journey to buy ing our Escalade to the delivery of it. It was a great experience. She was very hands-on showing us exactly how the systems worked in the vehicle, ing our Escalade to the delivery of it. It was a great experience. She was very hands-on showing us exactly how the systems worked in the vehicle, She personally delivered our temporary plates and then I brought my car back in for the detailing and it was just a wonderful experience, I will be recommending Amanda to friends and family who are looking to buy a Cadillac or GM vehicle More

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Our first purchase of a Cadillac and we highly recommend Royal! We encountered friendly, respectful and professional service from this location. We never felt pressured into a purchase and the dealership cl Royal! We encountered friendly, respectful and professional service from this location. We never felt pressured into a purchase and the dealership claims they like to treat you like family and it is refreshing to find out they actually do! We dealt primarily with Marylou Monroe who was absolutely amazing! We had additional assistance from Joe Sullivan and Amanda Hayes who were so very helpful during our purchase! Highly recommend Royal of Tucson and ask for Marylou! More

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This was my first Cadillac purchase and I’ve only been in the Tuscan area for a couple of months. Seamless purchase transaction with no pressure. MaryLou and Amanda were both professional and a pleasure to d the Tuscan area for a couple of months. Seamless purchase transaction with no pressure. MaryLou and Amanda were both professional and a pleasure to deal with. I would not hesitate to use Royal, Amanda and MaryLou for my next purchase! More

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On 3/12/2024 I was passing through Tucson in a newly purchased 2024 Yukon XL when I experienced a Google maps failure. I wasn’t able to determine the problem due to the failure of my Las Vegas dealersh purchased 2024 Yukon XL when I experienced a Google maps failure. I wasn’t able to determine the problem due to the failure of my Las Vegas dealership to include a owners manual at my time of purchase. Amanda and Susan were amazing fixing my problem, showing me how to prevent it from happening again, and walking me through the correct methods of turning on other driver convenience functions that my purchasing dealer totally omitted explaining. Experiencing their level of competence has made me wish I could be a Royal customer when I make my next purchase. More

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Showed up after visiting other dealers at the Auto Mall, where we were looking for a truck with a v8 and 4WD, and getting related pricing on those other brands. Came to Royal, met Amanda, and she quickly fi where we were looking for a truck with a v8 and 4WD, and getting related pricing on those other brands. Came to Royal, met Amanda, and she quickly figured out which model GMC would fit out needs. Although we were interested in a trim level we saw on the internet that was on the lot, she diplomatically guided us into the trim level we ended up with. Keep her - we came away very happy with the whole purchasing experience! More

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