Amanda Crosby
Amanda Crosby at Brattleboro Subaru
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Amanda Crosby

Service Customer Manager

Brattleboro Subaru

1234 Putney Rd
Brattleboro, VT 05301

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4.9
449 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

9 yrs, 3 mos

Languages Spoken

English English

4.9

449 Reviews

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449 Reviews of Amanda Crosby

December 20, 2024

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Employee Rating

Wonderful dealership, outstanding Service department, great follow through, and very clearly explains options, costs, and alternatives. More

by sgreenevt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Jordan Barkow

Dec 20, 2024

Brattleboro Subaru responded

Thank you so so much for this incredible feedback about your experience with our service department! We are so thrilled to hear feedback like this! Thank you so much for choosing and trusting us with all of your automotive needs and we always look forward to seeing yo at your next visit with us!

December 19, 2024

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Very prompt, very professional, very friendly, would recommend Brattleboro Subaru to anyone. thirteen, fourteen, fifteen. More

by brattvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Brattleboro Subaru responded

Thank you so much for the positive feedback about our team! Thanks for choosing us and we look forward to seeing you in the future!

December 18, 2024

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Excellent service and sales departments. Extremely attentive and responsive. Always friendly and professional as well More

by schwartzlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Jordan Barkow

Dec 19, 2024

Brattleboro Subaru responded

Thank you so much for the amazing feedback about our team! Feedback like this helps us keep thriving so thank you! Thanks for choosing us for all of your automotive needs and we look forward to seeing you in the future!

December 10, 2024

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Excellent customer service. Amanda had wonderful customer service. I really appreciated the loaner car too. Thank you! More

by sbush4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 11, 2024

Brattleboro Subaru responded

Thank you so much for taking the time to leave such a great review about your experience with Amanda and the rest of our awesome service staff! We are so thrilled that you had a great experience! We love to hear it! Thank you so much for choosing us for your automotive needs and we look forward to seeing you at your next visit!

November 23, 2024

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Jordan is very attentive, explains everything clearly, and listens to any issues I might have questions about with the car. He is also responsive by text when things come up on the road. The dealership ha More

by svp1476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nizam Mushaba, Jordan Barkow

Nov 25, 2024

Brattleboro Subaru responded

Thank you for leaving us such a lovely review! Jordan works really hard to make sure our customers are taken care of and informed about their vehicle. Thank you for your loyalty to our dealership! It is customers like you that keep us up and operating the way we like to be! Thank you for choosing us, and we hope yo see you again in the future!

November 22, 2024

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The service folks are most professional, informative, courteous. My Forester always seems happier after being tended to. I will continue to have my car serviced at Brattleboro Subaru because I trust them More

by wcbrooks
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Morgan Dow, Jordan Barkow

November 20, 2024

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Staff are great but every time I’ve brought my car in for work, I leave with a new problem. This has happened the last three times I’ve taken my car in for work so I am now looking for a new mechanic. More

by shabbazabba
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No

Other Employees Tagged: Jordan Barkow

Nov 25, 2024

Brattleboro Subaru responded

Hi there, I am so sorry to hear about the issues your having with your vehicle. We want to make sure all of our customers are taken care of, and we'd like to connect with you to get this issue resolved. Specifically, we'd love to have you come in so we can take a look at what's going on, free of charge. My name is Abbey, and part of my job is to respond to these reviews and get in touch with people when something like this occurs. We can't seem to find your username in our system anywhere, so I was wondering if you'd mind sending me an email directly or giving us a call at the dealership. My direct info is digital@brattleborosubaru.com and my direct phone line is 1-802-251-1000 ext. 141. Or call 1-802-251-1000 and ask for Shawn McMillan, our Service and Parts Director. We really would love to get this issue solved for you and we hope to hear from you soon!

November 16, 2024

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We appreciate the thoughtful, friendly service provided by Amanda and her colleagues at the service desk. They always lay out what type of work will be taking place, and they explain all charges thoroughly More

by James123
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 18, 2024

Brattleboro Subaru responded

Thank you for leaving a review James! we appreciate your business and willingness to leave us feedback! Our goal is to make sure our customers know what work is being done and what we charge for them. Our staff in Service is always friendly and efficient with their work. Thank you again for choosing us and we hope your return to us in the future!

November 02, 2024

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Always Great Service ay Brattleboro Subaru! Every time, regardless of the work that's required. My go-to place for auto work. More

by bull73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 04, 2024

Brattleboro Subaru responded

Thank you for leaving a review! Our goal is to make sure our guests come to us feeling comfortable and confident in our ability to complete the work. we are glad you have had good experiences with us. Thank you for choosing Brattleboro Subaru and we hope you continue to choose us!

October 29, 2024

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The staff is very pleasant to deal with and the service is the best I have had compared to any other dealership I have dealt with. I wish Subaru made a truck because then I would have all my vehicles servi More

by mbingham
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Luke Higley, Morgan Dow

Oct 30, 2024

Brattleboro Subaru responded

Thank you for your feedback! We try hard to make sure we aren't just another car dealership. We want our customers to feel welcomed and comfortable at any stage of the car buying process or the service process. We hope that you continue to have your work done here!

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