Amanda Crosby

Brattleboro Subaru responded

Thank you so much for sharing your experience with us! We’re glad to hear our team was professional, courteous, and took the time to explain everything clearly. Regarding your question about tire replacement: in most cases, if a single tire is damaged beyond repair, it doesn’t always mean all four need to be replaced. However, depending on the vehicle’s drivetrain (for example, all-wheel drive), replacing just one tire can cause uneven wear or performance issues. In those situations, replacing four tires may be recommended to keep tread depth consistent and protect the vehicle’s handling and safety. We completely understand how surprising that can be, especially while traveling. We’re happy our team was able to guide you through the process, and we truly appreciate your trust in us. We look forward to welcoming you back whenever you’re in Vermont!

Brattleboro Subaru responded

Thank you so much for sharing your experience! We’re delighted to hear that you enjoyed the comfort of our waiting room and appreciated the coffee and reading space. Our team takes pride in providing fast, friendly service, and it’s wonderful to know our service reps made a positive impression. We look forward to welcoming you back again soon!

Brattleboro Subaru responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear that you've consistently had such positive experiences with our team. Being described as pleasant, helpful, knowledgeable, and trustworthy is the highest compliment we could receive. It means the world to us that you choose to bring your cars to us time and time again — we’ll always be here to provide the service you deserve!

Brattleboro Subaru responded

Thank you so much for your thoughtful feedback! We're proud to hear that our team delivered on their promises with timeliness, precision, and a warm touch. Providing attentive service and treating every customer with care is what we strive for every day. We truly appreciate you taking the time to share your experience—it means a lot to us!

Brattleboro Subaru responded

Thank you for sharing your experience! We're so glad to hear that you feel comfortable bringing your car in and that our commitment to customer satisfaction shines through. It's always our goal to make every visit smooth and reassuring. We appreciate your trust and look forward to seeing you again!

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that your experience with Brattleboro Subaru continues to be a pleasant one. Our team takes great pride in being attentive, courteous, and knowledgeable, and it's wonderful to know that it shows. We truly appreciate your continued support and look forward to serving you again soon!

Brattleboro Subaru responded

Thank you so much for your thoughtful and generous review! We're thrilled to hear that Amanda and our Service Department continue to exceed your expectations. Your insight about the importance of service after the sale truly resonates with us—it's a core part of what we strive to deliver every day. Knowing that our team's knowledge, friendliness, and reliability have earned your trust and repeat business means the world to us. We’re honored to be your go-to dealership and look forward to continuing to provide you with top-notch service for years to come!

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that you've consistently had a positive experience with our team. Being friendly, helpful, and knowledgeable is exactly what we strive for, and knowing we've met that mark means the world to us. Looking forward to continuing to serve you!

Brattleboro Subaru responded

Thank you so much for your kind words! We're thrilled to hear that your service experience was quick, expert, and hassle-free. Providing top-notch care and efficiency is what we strive for every day, and it's wonderful to know we've earned your trust. We look forward to continuing to deliver the same high standard every time you visit!

Brattleboro Subaru responded

Thank you so much for sharing your thoughtful and heartfelt review. We're truly honored to have been part of your journey and grateful that Amanda was able to turn a potentially stressful situation into a smooth and reassuring experience. Her dedication to both technical excellence and genuine care shines through in everything she does, and your words beautifully capture that. We're also glad to hear you enjoyed the safety features of the Crosstrek loaner—it's wonderful that it offered you peace of mind and a glimpse into what newer models can provide. Whether you stick with your trusty Outback or decide to explore something new, we're here to support you every mile of the way. Your kind words mean the world to our team, and we’ll be sure to pass them along to Amanda and the repair crew. Wishing you many more safe and enjoyable drives—and plenty of relaxing visits with friends!