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Amanda Badgwell

Overview Reviews (76)

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Amanda Badgwell

Amanda Badgwell | Page 7

Service Advisor

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7

76 Reviews

Overview Reviews (76)

Dealership Experience

7 yrs, 7 mos

Industry Experience

18 yrs, 4 mos

4.7

76 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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76 Reviews of Amanda Badgwell

September 30, 2025

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Employee Rating

Everyone took the time to access my situation and made it their mission to ensure I was taken care of. I truly appreciate the Serra Nissan staff. their mission to ensure I was taken care of. I truly appreciate the Serra Nissan staff. More

by Gloria Somersall

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: I don't remember the names of everyone that assisted me

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Oct 02, 2025 -

Serra Nissan of Birmingham responded

Thank you so much for your great review, Gloria! We are glad to hear that you had a great experience at our service center, and we appreciate your time and business spent with us. We look forward to serving you again in the future!

September 27, 2025

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Employee Rating

I came to get my car checked out they drove the car around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had around the block said I needed some work done on the car the service department charged me 206.00 that was to much it was there job to me know I had to pay a fee over price the service department didn’t do anything for me to have to pay that much service fee I will not be back to Serra nissian to purchase any more cars More

by PHYLLISMITCHELL568dnc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Scott Fuller, Courtney Wilson , Ashley Meeks

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Sep 29, 2025 -

Serra Nissan of Birmingham responded

We are sorry to hear about your recent experience with our service center. It is our understanding that upon check-in, our service advisors informed you on the diagnostic fee. All customers coming in with a service concern are informed of the fee, and have the option to decline service. However, it is our understanding that you authorized the diagnostic, and our service technicians performed the evaluation on your vehicle. If you would like to discuss this situation further, we encourage you to call us at 205-856-2544 and ask for Dylan.

September 27, 2025

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Employee Rating

Everyone did a great job taking care of my car. Thanks to everyone. Job well done. Thanks to everyone. Job well done. More

by 4krubyDNC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller , Ashley Meeks

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Sep 29, 2025 -

Serra Nissan of Birmingham responded

Thank you for your great review and for visiting our service department for your vehicle's needs! We greatly appreciate the pleasure of your time and business, and we look forward to serving you in the future!

September 27, 2025

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Employee Rating

The process was easy and everyone was nice and friendly. I was updated about what was going on with my car. Will be back I was updated about what was going on with my car. Will be back More

by anglebc27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller , Ashley Meeks

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Sep 29, 2025 -

Serra Nissan of Birmingham responded

Thank you very much for your great review and for choosing Serra Nissan for your vehicle's service! We are always glad to serve you, and are honored to earn your time and business. We look forward to serving you for any future vehicle needs!

September 24, 2025

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Employee Rating

Very simple and easy. Service was excellent. Definitely will be the only place I service my car. Service was excellent. Definitely will be the only place I service my car. More

by malekkendricks0702

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller , Ashley Meeks

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Sep 25, 2025 -

Serra Nissan of Birmingham responded

Thank you for your great review of your recent service visit! We greatly appreciate you choosing Serra Nissan for your vehicle's service and sharing your experience. We look forward to serving you in the future!

September 18, 2025

Dealership Rating

Employee Rating

Amanda is excellent she goes above and beyond what you ask of her! She is the best the company has a long with dragon. Thank you both for all of your help ask of her! She is the best the company has a long with dragon. Thank you both for all of your help More

by brandymedlin27

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dragon Zheng

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Sep 19, 2025 -

Serra Nissan of Birmingham responded

Thank you for your positive review and for shouting out two of our awesome team members! We are grateful that you chose Serra Nissan for your vehicle needs, and we hope that we can continue to serve you in the future as well!

September 18, 2025

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Employee Rating

This is a great place to get a car. The people who work here are great and they work with you on everything. The people who work here are great and they work with you on everything. More

by meghanholsomback

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Theo Todd , Ashley Meeks

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Sep 19, 2025 -

Serra Nissan of Birmingham responded

Thank you for an awesome review, Meghan! We greatly appreciate your trust in our team for your vehicle needs, and glad to hear about your excellent experience. We hope we can earn your time and business in the future, and we look forward to serving you!

September 17, 2025

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Employee Rating

Dropped my car off for service on a Thursday and Monday they still hadn’t looked at it yet. Costed me $400 in rental fees and still no diagnosis. No extend warranty and no courtesy vehicle for my troubles. they still hadn’t looked at it yet. Costed me $400 in rental fees and still no diagnosis. No extend warranty and no courtesy vehicle for my troubles. Needless to say that I removed my vehicle from their service department to take to another service provider. I will never use them for service again. I will be looking to trade this vehicle in as soon as possible and it will not be a Nissan nor will I ever choose Serra brand again More

by BL

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

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Sep 18, 2025 -

Serra Nissan of Birmingham responded

BL, our records indicate that your car was dropped off on Friday afternoon. When you dropped it off, our service advisor let you know that the service department was backed up and it would be Monday before we could diagnose your vehicle. We also informed you that all loaner vehicles were in use, but we could possibly have one on Monday. When you purchased your vehicle, you chose not to purchase a service contract when it was offered, so we cannot be held accountable for the lack of coverage.

September 14, 2025

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They were quick, accommodating and efficient while servicing my vehicle. I would definitely recommend them. servicing my vehicle. I would definitely recommend them. More

by Tira Davis

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 15, 2025 -

Serra Nissan of Birmingham responded

Thank you so much for your awesome review, Tira! We really appreciate the opportunity to help you and keep your vehicle in tip-top shape. We hope that you will return to see us in the future, and we can earn your time and business once again!

September 13, 2025

Dealership Rating

Employee Rating

My experience was great. The service was excellent. The staff at Serra Nissan did a good job of taking care of the customer. Thank you Serra Nissan!👏🏿 The service was excellent. The staff at Serra Nissan did a good job of taking care of the customer. Thank you Serra Nissan!👏🏿 More

by adclark420

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller , Ashley Meeks, Courtney Wilson

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Sep 13, 2025 -

Serra Nissan of Birmingham responded

We are very glad to hear about your excellent experience with our service center, and we thank you for choosing the team at Serra Nissan! We hope that you will return to see for any future vehicle needs. We look forward to serving you!