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Amanda Badgwell

Overview Reviews (123) Inventory (166)

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Amanda Badgwell

Amanda Badgwell | Page 4

Service Advisor

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.7

123 Reviews

Overview Reviews (123) Inventory (166)

Dealership Experience

7 yrs, 9 mos

Industry Experience

18 yrs, 6 mos

4.7

123 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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123 Reviews of Amanda Badgwell

July 15, 2026

Dealership Rating

Employee Rating

Great Always great experience when we have our car serviced at Serra Nissan in Centerpoint, Alabama. Everyone is always top notch. Making sure that every person is taken care of. serviced at Serra Nissan in Centerpoint, Alabama. Everyone is always top notch. Making sure that every person is taken care of. More

by faithnbc41

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Jul 16, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We're thrilled to hear that you always have a great experience at Serra Nissan. Our team is dedicated to providing top-notch service and ensuring every customer is taken care of. We appreciate your loyalty! #SerraNissan #CustomerSatisfaction

July 14, 2026

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Employee Rating

It was a pressure free environment, experience. Amanda shared the necessary replacements needed in a non-pressure approach which allowed me to select the right decision. Amanda shared the necessary replacements needed in a non-pressure approach which allowed me to select the right decision. More

by dgreen18

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Jul 16, 2026 -

Serra Nissan of Birmingham responded

Thank you for your review! We're thrilled that Amanda was able to provide you with a pressure-free and informative experience. Our team is always here to help you make the best decisions for your needs.

July 11, 2026

Dealership Rating

Employee Rating

Didn't value my opinion or time Didn't value my opinion or time Didn't value my opinion or time or time Didn't value my opinion or time More

by Lekesia

Verified Customer

Recommend Dealer

Other Employees Tagged: Amanda Badgwell

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Jul 14, 2026 -

Serra Nissan of Birmingham responded

You need to give us more information as to what you are talking about. We dont have anyone in our system with your name. Please contact the service manager with more information. 205-856-2544

July 08, 2026

Dealership Rating

Employee Rating

I was quoted for 1200 dolllars for a diagnostic, plus spark plug replacement, plus usb port fix. Was told my diagnostic would go towards services if I used Serra or else I would just have to pay for the spark plug replacement, plus usb port fix. Was told my diagnostic would go towards services if I used Serra or else I would just have to pay for the diagnostic itself. They fixed spark plugs and then told me they couldn't fix the usb port, but could if I paid over 5k. They charged for me labor and 2 diagnostics. So I paid 1100 to have spark plugs replaced. Will NEVER use Serra Nissan again and will ensure I tell everyone I know of my experience. More

by Joeypaganelli

Verified Customer

Recommend Dealer

Other Employees Tagged: Amanda Badgwell

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Jul 10, 2026 -

Serra Nissan of Birmingham responded

Hi there, we apologize for your experience and understand your frustration. We strive to provide transparent pricing and will review our process to improve in the future. Please reach out to us to discuss this further. Thank you.

July 08, 2026

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Employee Rating

Amanda is the greatest! Amanda was very helpful, courteous and kept me updated throughout the whole process Amanda was very helpful, courteous and kept me updated throughout the whole process More

by danielvidal79

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Jul 10, 2026 -

Serra Nissan of Birmingham responded

Thank you for the kind words! We are happy to hear that Amanda provided top-notch service and kept you informed every step of the way. We appreciate your business and hope to work with you again in the future.

July 08, 2026

Dealership Rating

Employee Rating

Always excellent, Amanda is the best The facility is always clean and they are always fast always clean and they are always fast More

by brandymedlin27

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Jul 10, 2026 -

Serra Nissan of Birmingham responded

Thank you for your kind words! We are thrilled to hear that you appreciate Amanda's exceptional service and our commitment to keeping our facility clean and efficient. We strive to provide the best experience for our customers and we are grateful for your positive feedback. Thank you for choosing us!

July 02, 2026

Dealership Rating

Employee Rating

Professional and thorough. Nice, friendly and gives recommendations when needed. Variety of services for different vehicles. Nice, friendly and gives recommendations when needed. Variety of services for different vehicles. More

by lnlkp

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Jul 03, 2026 -

Serra Nissan of Birmingham responded

"Thank you for your kind words! We take pride in providing top-notch customer service and expert recommendations for all your vehicle needs. We are constantly expanding our services to cater to a variety of vehicles. Thank you for choosing us!"

July 01, 2026

Dealership Rating

Employee Rating

Had an issue with my vehicle AC. They didn't try to sell me anything I didn't need and didn't overcharge me. Fair and swift service. They didn't try to sell me anything I didn't need and didn't overcharge me. Fair and swift service. More

by msbetted

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Amanda Badgwell

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Jul 03, 2026 -

Serra Nissan of Birmingham responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that our team provided fair and swift service for your vehicle's AC issue. We always strive to deliver honest and efficient service to our valued customers. We appreciate your support and look forward to serving you again in the future.

June 30, 2026

Dealership Rating

Employee Rating

The service was quick and the communication was great from start to finish will be my new go to spot for service on my new vehicle from start to finish will be my new go to spot for service on my new vehicle More

by roderiusDNC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller, Joe Nance , Riley

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Jul 03, 2026 -

Serra Nissan of Birmingham responded

"Thank you for choosing our business for your vehicle service! We're delighted to hear that our speedy service and strong communication made a great impression on you. We look forward to being your go-to spot for all your vehicle needs in the future!" #CustomerSatisfaction #FastService

June 25, 2026

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Employee Rating

Everything went great . I am satisfied with my truck performance. All the service employees were very helpful I am satisfied with my truck performance. All the service employees were very helpful More

by Ken

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Fuller, Courtney Wilson, Jeff Roe, Payden Sewell, Dragon Zheng, Theo Todd, Joe Nance

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Jun 27, 2026 -

Serra Nissan of Birmingham responded

Thank you for sharing your positive experience with our truck's performance and the service employees! We are thrilled to hear that everything went great and that you are satisfied. We appreciate your business and look forward to serving you again in the future.

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