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Alyssa Roybal
Alyssa Roybal | Page 22
Service Advisor
Clement Hyundai
500 Clement Point Drive
Wentzville, MO 63385
343 Reviews
343 Reviews
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343 Reviews of Alyssa Roybal
September 22, 2023
Good service, but consistently next to impossible to contact service department by phone. Very frustrating. Placed on hold for many minutes and then disconnected. Several times. contact service department by phone. Very frustrating. Placed on hold for many minutes and then disconnected. Several times. More
by bobjefferson71
Verified CustomerOther Employees Tagged: Matt Collins
September 16, 2023
customer relations is not a priority. I purchased a new car and there are issues now including an alarm going off even though I have my seat belt on. I’ve also have a squeaky driver seat I purchased a new car and there are issues now including an alarm going off even though I have my seat belt on. I’ve also have a squeaky driver seat. My radio continues to go in and out. You haven’t gotten my trim for my NEW car. My rear passenger door continues to not close the first time and the paint is two colors around the hatchback. More
by psm8295
September 13, 2023
I have always been treated with respect and courtesy at Clement Hyundai. The service department had me in and out in reasonable time even though I arrived early for my appointment. No complaints here! Clement Hyundai. The service department had me in and out in reasonable time even though I arrived early for my appointment. No complaints here! More
by terrimjk
September 08, 2023
Service Department was straight forward with what they could do about the problem and willing to keep trying if the problem persisted. could do about the problem and willing to keep trying if the problem persisted. More
by smonschein0
Other Employees Tagged: Jay Brown , Michael Arnold, Chris Bone, Byron Green, Kevin Ormsbee, Michael Squires
September 07, 2023
I appreciated the fact that the dealership was able to fit me in without an appointment and was able to replace the tires on my car within a day. However, when I was picking up my car the attitude I recei fit me in without an appointment and was able to replace the tires on my car within a day. However, when I was picking up my car the attitude I received from Alyssa was outrageous. I know that I was frustrated about the situation but I went in for one tire and was told that if I didn’t replace all 4 of my tires ($1500) my AWD system could cause the transmission in my 2023 Palisade to fail and it wouldn’t be covered under any warranty. So of course I was frustrated, who wouldn’t be? The way Alyssa spoke to me was completely unacceptable and I am almost willing to break my warranty just to avoid her and the dealership in the future. More
by c.ashlock1991
September 01, 2023
I was constantly talked to as if i had no clue about anything…I was never asked to take a ride or had an opportunity to talk with the person who work on my vehicle. When my vehicle was returned (with mu anything…I was never asked to take a ride or had an opportunity to talk with the person who work on my vehicle. When my vehicle was returned (with mud all over it) I was told can get that off. It appeared that no one looked at oil…it was almost 2000 miles over the 7500 miles range. More
by psm8295
Other Employees Tagged: I only dealt with Alyssa
