Alyssa Roybal | Page 17

On time, professional, helpful, thoughtful, but not pressuring. They provided a shuttle when my pickup arrangement fell through and he was very professional and i felt very comfortable. pressuring. They provided a shuttle when my pickup arrangement fell through and he was very professional and i felt very comfortable. More

by sandimac15 Verified Customer Verified Customer

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The best customer service I've ever been involved with. I've worked in retail for many years, and this is the best I've seen. I've worked in retail for many years, and this is the best I've seen. More

by cameronsmatthews Verified Customer Verified Customer

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Every time I schedule oil change it takes over 2 hours. Either oil or oil filter get ordered upon arrival and causes delays. Either oil or oil filter get ordered upon arrival and causes delays. More

by jmechlin Verified Customer Verified Customer

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Great experience Alyssa is very helpful and always describes everything completely, we will continue using your dealership because she is such a joy to work with describes everything completely, we will continue using your dealership because she is such a joy to work with More

by ehammerberg@cars.com Verified Customer Verified Customer

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I am a two-time repeat customer at Clement. I think it is ridiculous. You charge loyal customers a $200 diagnostic fee. In addition, the quotes given for the suggested repairs, were extremely o I think it is ridiculous. You charge loyal customers a $200 diagnostic fee. In addition, the quotes given for the suggested repairs, were extremely overpriced. For example, I was able to replace my spark plugs and coils for $40 and I was quoted 800. More

by amyjbennett7 Verified Customer Verified Customer

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I don't have time for this and don't like surveys. Everything was good at Clement now please leave me alone from now on as I won't be responding to any more surveys. Everything was good at Clement now please leave me alone from now on as I won't be responding to any more surveys. More

by muttlange Verified Customer Verified Customer

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Appointments are easily made staff is friendly and efficient. Questions are answered in a timely manner efficient. Questions are answered in a timely manner More

by McAleerronda Verified Customer Verified Customer

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Alyssa is top notch she always provides excellent customer service Everyone Alyssa is working she always treats with kindness and respect I really appreciate that I have had other service representat customer service Everyone Alyssa is working she always treats with kindness and respect I really appreciate that I have had other service representatives at Clement that blow me off because I'm a woman and do not have any respect or customer service skills More

by schobernd5 Verified Customer Verified Customer

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Felt misled by Alyssa and severely overcharged. When I complained, the owner of Clement called me personally, apologized and reversed the charges. Disappointed with Alyssa but appreciate the owner When I complained, the owner of Clement called me personally, apologized and reversed the charges. Disappointed with Alyssa but appreciate the owner reaching out and fixing things for me. More

by sslaydon Verified Customer Verified Customer

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Alyssa's customer service was awesome. Quick, courteous and accurate. I own 3 Hyundais, and a big reason is the great service Quick, courteous and accurate. I own 3 Hyundais, and a big reason is the great service More

by C M M Verified Customer Verified Customer

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