Alyssa Roybal | Page 17

I am a two-time repeat customer at Clement. I think it is ridiculous. You charge loyal customers a $200 diagnostic fee. In addition, the quotes given for the suggested repairs, were extremely o I think it is ridiculous. You charge loyal customers a $200 diagnostic fee. In addition, the quotes given for the suggested repairs, were extremely overpriced. For example, I was able to replace my spark plugs and coils for $40 and I was quoted 800. More

by amyjbennett7 Verified Customer Verified Customer

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I don't have time for this and don't like surveys. Everything was good at Clement now please leave me alone from now on as I won't be responding to any more surveys. Everything was good at Clement now please leave me alone from now on as I won't be responding to any more surveys. More

by muttlange Verified Customer Verified Customer

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Appointments are easily made staff is friendly and efficient. Questions are answered in a timely manner efficient. Questions are answered in a timely manner More

by McAleerronda Verified Customer Verified Customer

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Alyssa is top notch she always provides excellent customer service Everyone Alyssa is working she always treats with kindness and respect I really appreciate that I have had other service representat customer service Everyone Alyssa is working she always treats with kindness and respect I really appreciate that I have had other service representatives at Clement that blow me off because I'm a woman and do not have any respect or customer service skills More

by schobernd5 Verified Customer Verified Customer

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Felt misled by Alyssa and severely overcharged. When I complained, the owner of Clement called me personally, apologized and reversed the charges. Disappointed with Alyssa but appreciate the owner When I complained, the owner of Clement called me personally, apologized and reversed the charges. Disappointed with Alyssa but appreciate the owner reaching out and fixing things for me. More

by sslaydon Verified Customer Verified Customer

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Alyssa's customer service was awesome. Quick, courteous and accurate. I own 3 Hyundais, and a big reason is the great service Quick, courteous and accurate. I own 3 Hyundais, and a big reason is the great service More

by C M M Verified Customer Verified Customer

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The dealership seemed under staffed but they Alyssa took good care of what I needed good care of what I needed More

by nmaurer Verified Customer Verified Customer

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Had massive malfunction at only 13k miles. Clement was responsive, attentive and fixed it as quickly as they could. Hassle free experience Clement was responsive, attentive and fixed it as quickly as they could. Hassle free experience More

by zeus5114 Verified Customer Verified Customer

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Great service. Was well informed. I loved that I could talk another female which made me feel more comfortable and I didn't have to question if I was being swindled Was well informed. I loved that I could talk another female which made me feel more comfortable and I didn't have to question if I was being swindled. More

by molly.romine Verified Customer Verified Customer

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Alyssa was awesome in every way. .... a very valuable employee to the Clement group Alyssa was very courteous, knowledgeable,.and professional throughout the whole repair process .... a very valuable employee to the Clement group Alyssa was very courteous, knowledgeable,.and professional throughout the whole repair process More

by ehammerberg@cars.com Verified Customer Verified Customer

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