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Alyssa Roybal
Alyssa Roybal at Clement Hyundai
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Alyssa Roybal

Service Advisor

Clement Hyundai

971 Wilmer Road
Wentzville, MO 63385

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4.6
270 Reviews
4.6

270 Reviews

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270 Reviews of Alyssa Roybal

November 20, 2024

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Employee Rating

Professional and friendly service. Staff is helpful and knowledgeable. Service area is clean and easily accessible and waiting area is comfortable. More

by boswellcecil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2024

Clement Hyundai responded

Hello BoswellCecil, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

November 18, 2024

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Employee Rating

Service was quick and easy. Issue was discovered and resolved without any hassle, very pleases More

by greg.brown105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

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Nov 20, 2024

Clement Hyundai responded

Hello Greg, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you! Sincerely, Your Friends at Clement Hyundai

November 06, 2024

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Employee Rating

The dealership was very nice and clean. The staff was friendly and it makes me feel Like I wanna keep coming here to get my car service. More

by sheila.101613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown

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Nov 07, 2024

Clement Hyundai responded

Hello Sheila, thank you for taking the time to leave us a review and for those kind words! We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business. We are always more than happy to assist you if anything comes up and we hope you enjoy your vehicle! Sincerely, Your Friends at Clement Hyundai

November 03, 2024

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Employee Rating

Charged for things we weren’t suppose to be. Poor work done and it was a huge inconvenience because the car broke down two more times due to their work. Just all around very poor. We will neve More

by Stacey Kanters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Nov 05, 2024

Clement Hyundai responded

Stacey I'm sorry you feel that way, you brought the car in with an issue we covered under warranty, you had another unrelated issue we again got covered under warranty, and kept you informed through out the process. I know your partner is a mechanic and knows how to fix everything that was described as wrong so i'm sorry you feel as if we did not meet your standards of work. Please reach out to me directly if you have any questions I would love to try and help.

October 29, 2024

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Employee Rating

Alyssa is an amazing service advisor and truly cares about her customers and their needs More

by mstanglx91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2024

Clement Hyundai responded

Hello Mstanglx91, thank you for leaving us a five star review and for giving a shoutout to one of our service advisors! Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

October 25, 2024

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Employee Rating

Service was quick and smooth. They accommodated me in and explained the issue with my wheel to wear I could really understand. Alyssa was extremely helpful with warranty and getti More

by ashleymntn3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 28, 2024

Clement Hyundai responded

Hello Ashley, thank you for taking the time to leave us a review and for highlighting our service department! We appreciate the opportunity to serve you and we hope to see you again! Sincerely, Your Friends at Clement Hyundai

October 23, 2024

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Employee Rating

I like the dealership but the service department is hard to schedule appointments for your car More

by shannon040874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 24, 2024

Clement Hyundai responded

Hello Shannon, thank you for taking the time to leave us a review. We value you and your feedback. We will use it to better our dealership. If you have any concerns, please feel free to reach out to us Sincerely, Your Friends at Clement Hyundai

October 22, 2024

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Employee Rating

Was very pleased with the service and the sales person. will return again for sales and service. More

by coppercat76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Brown, Dr. Donte Kara, Chris Bone

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Oct 23, 2024

Clement Hyundai responded

Hello Coppercat76,thank you for leaving us a five star review and for giving a shoutout to one of our sales members! Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

October 16, 2024

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Employee Rating

Tyler was very informative! He has helped me before when I’ve been in there and has always been very nice and makes sure I understand the services More

by chelselaine628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Rodriguez

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Oct 17, 2024

Clement Hyundai responded

Hello Chelselaine628, thank you for highlighting one of our team members. We always strive to provide the best customer service and greatly appreciate the opportunity to earn your business! Sincerely, Your Friends at Clement Hyundai

October 15, 2024

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Employee Rating

I like the new dealership it’s clean and comfortable and Alyssa is such a great service writer More

by dudley41708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2024

Clement Hyundai responded

Hello Dudley41708, thank you for leaving us a five star review and for giving a shoutout to one of our service members! Let us know if there is anything we can help with in the future. Take care! Sincerely, Your Friends at Clement Hyundai

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