Alyssa Miller

Spitzer Honda DuBois responded

Gibson, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service. Safe travels!

Spitzer Honda DuBois responded

We sincerely apologize that your recent express service did not meet your expectations. We take customer service very seriously and will address this issue immediately by speaking with our staff directly to ensure all customers are treated with utmost respect. Additionally, the root cause of your disappointment was the delay you experienced with our Express Service. Honda Express Service is only available for Honda vehicles as we are unable to maintain in stock, filters, and in some cases, unique oil requirements resulting in us acquiring the needed products from a local parts supplier. We understand that cost is a major concern for many customers, and we strive to offer fair competitive pricing while maintaining high-quality service.

Spitzer Honda DuBois responded

Bill, Thank you for your very kind review. We are delighted to hear that we were able to provide you with exceptional customer service you way when you needed it the most. We strive to serve each customer with top-notch customer service, so it isn't a surprise that our team was able to provide that to you. If there is anything else we can do to assist you, please let us know we would love to help. Safe travels!

Spitzer Honda DuBois responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Safe travels!

Spitzer Honda DuBois responded

Thank you for your very kind review. We are thrilled to hear that all your needs were well taken care of especially by our team. If there is anything else I can assist you with, please let me know. Safe travels!

Spitzer Honda DuBois responded

Thank you for your very kind review and your loyalty. We are delighted to hear that we were able to serve all your needs, that you were able to return to our dealership for exceptional customer service. Our entire team strives to serve each customer with top-notch customer service. We look forward to the next opportunity to serve your needs. Safe travels!

Spitzer Honda DuBois responded

We are delighted to hear that we were able to help make your vehicle inspection and repair trouble-free. We strive to offer our customers exceptional service both before and after the sale. If we can assist you in any way in the future, please do not hesitate to contact us. We would be happy to help, Safe travels!

Spitzer Honda DuBois responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please let us know if there is anything else we can assist you with, Safe travels!

Spitzer Honda DuBois responded

On behalf of everyone at- Spitzer Honda DuBois, thank you for your wonderful feedback. We strive to serve each customer with top-notch customer service so it isn't a surprise that our team was able to provide you with exceptional services. We look forward to seeing you in the future, thank you for your willingness to recommend us to others. Safe travels!

Spitzer Honda DuBois responded

Thank you for your very kind review. We are thrilled to hear that our team was able to serve all your needs the day of your services. We are over-joyed to hear your willingness to recommend us to others, thank you. We look forward to the next opportunity to serve your needs. Safe travels!