Alyssa Hoffman
Alyssa Hoffman at Exceptional Motorcar
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Alyssa Hoffman

General Manager

Exceptional Motorcar

20891 CR 424
Defiance, OH 43512

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4.8
58 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

Languages Spoken

English English

4.8

58 Reviews

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58 Reviews of Alyssa Hoffman

November 25, 2024

Dealership Rating
Employee Rating

Great team covered everything quickly and professionally we even bought a second car a week later More

by airborneinfantry1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike

Nov 27, 2024

Exceptional Motorcar responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

November 18, 2024

Dealership Rating
Employee Rating

Mike is a friend and helped me with my new vehicle greatly appreciated. Thank you. More

by leatehrneck48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 18, 2024

Exceptional Motorcar responded

Thank you so much for your kid words for Mike and for choosing Exceptional Motorcar! Please let us know if we can be of any more assistance.

November 14, 2024

Dealership Rating
Employee Rating

An amazing experience with individuals who were prepared and didn’t waste time. Fair in trade-in value and price of the vehicle as well. Honest and caring. More

by brittany.roof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Skodny, Angela Commisso

Nov 16, 2024

Exceptional Motorcar responded

Thank you so much for your kind words, Brittany, and for taking the time to leave us this wonderful feedback!

November 13, 2024

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Employee Rating

Wouldn’t take my brand new trade in. Wouldn’t take $10k cash down on top of that. Wouldn’t hold the car with a $500 deposit because it’s “bad business”. Wouldn’t detail the car even thou More

by abergail21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Jeremy Hines

Nov 17, 2024

Exceptional Motorcar responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 04, 2024

Dealership Rating
Employee Rating

They were very helpful in finding me the right vehicle for me and helping me finance it More

by bbr631975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 03, 2024

Dealership Rating
Employee Rating

Mike was great to work with. Even though we didn’t finance through them, they had all the paperwork ready to go in a timely manor. Whole process took maybe an hour with no pressu More

by bubbajames1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Limbaugh.

Nov 05, 2024

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

November 03, 2024

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Employee Rating

Professional, courageous staff. Made the deal I needed to be happy. Would recommend this dealership to everyone . More

by rodent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Exceptional Motorcar responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 21, 2024

Dealership Rating
Employee Rating

They worked well with me and I appreciate there help and we got what we wanted. Thank you all ! More

by Stroker103hd
Recommend Dealer
Yes

Other Employees Tagged: Mike Limbaugh aka wonderboy !

Oct 21, 2024

Exceptional Motorcar responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Exceptional Motorcar.

October 17, 2024

Dealership Rating
Employee Rating

Everyone that we worked with was so helpful, thanks Mike. We will use them again! More

by bradmoran22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2024

Exceptional Motorcar responded

It's great to hear that we were able to help you out, Brad. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Exceptional Motorcar!

October 16, 2024

Dealership Rating
Employee Rating

I am very happy with the Jeep Grand Cherokee I purchased at your dealership. The people are genuinely friendly and seem to go out of their way to satisfy their customers. Me being one of them. I am very hap More

by Orions Child717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick

Oct 17, 2024

Exceptional Motorcar responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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