Alyssa Denter
Alyssa Denter at Russ Darrow Kia of Wauwatosa

Alyssa Denter | Page 2

Sales Manager

Russ Darrow Kia of Wauwatosa

1901 N Mayfair Rd
Wauwatosa, WI 53226

Contact Me
4.6
17 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

10 yrs, 1 mo

Languages Spoken

English English

4.6

17 Reviews

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17 Reviews of Alyssa Denter

August 17, 2025

Dealership Rating
Employee Rating

Connor from the service center is very nice and helpful. He shows compassion and does a great job of returning calls and following up in the message app. I came in for service back in March, issues continue More

by Dee Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Connor Sawyer

Aug 20, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for bringing this to our attention, Dee, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Matt Kiscellus matt.kiscellus@russdarrow.com

Aug 27, 2025

Dee Davis responded

I’ve escalated this situation to Kia customer care. Dealership doesn’t respond to their requests. Not one person has contacted directly to resolve this issue. I have to pick up my truck once again without no real solution. Before March I’ve had the truck for 8 months as an everyday vehicle for my family. Full inspection was done. They told me how great of condition it was in. Taking it to Kia in Wauwatosa was the worse decision I’ve made. Because they’re magically finding issues I’ve never had. And have not driven the vehicle for more than a few hours of leaving the lot in between each incident. I no longer feel this vehicle is safe, but they’ll gladly take a payment and I’m sure something else will happen. I’ll update after pickup. A lawyer and fox 6 need to check into this.

August 13, 2025

Dealership Rating
Employee Rating

Poor service. The sales person was pushy, unrelenting and intrusive. If the vehicle wasn’t the proper price we would’ve walked weeks ago. The vehicle wasn’t not de More

by MUEHL11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 16, 2025

Russ Darrow Kia of Wauwatosa responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Matt Kiscellus matt.kiscellus@russdarrow.com

August 02, 2025

Dealership Rating
Employee Rating

Information was good,patience was shown,and went out of her way to make it a good.experience. More

by stein.mary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brianna Holbrook , Dogan Gregory III

Aug 02, 2025

Russ Darrow Kia of Wauwatosa responded

Here at Russ Darrow Kia of Wauwatosa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Matt Kiscellus matt.kiscellus@russdarrow.com

July 26, 2025

Dealership Rating
Employee Rating

Great people to deal with Quick smooth purchase and vehicle was as described. Friendly environment More

by RYNROBN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 26, 2025

Russ Darrow Kia of Wauwatosa responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

July 12, 2025

Dealership Rating
Employee Rating

Professional staff, made the wait a little more pleasant, worked very hard to get me the car I wanted at the price I wanted. Alyssa was particularly patient and helpful! Ev More

by LJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan BD, Lamont Games

Jul 12, 2025

Russ Darrow Kia of Wauwatosa responded

Here at Russ Darrow Kia of Wauwatosa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Matt Kiscellus matt.kiscellus@russdarrow.com

July 03, 2025

Dealership Rating
Employee Rating

Alyssa was extremely friendly and professional to work with. We loved her no pressure approach to the purchase of our new vehicle. Be sure to ask for Alyssa when shopping for a new vehicle at this deale More

by Michelle S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dogan Gregory III

Jul 03, 2025

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Matt Kiscellus matt.kiscellus@russdarrow.com

June 19, 2025

Dealership Rating
Employee Rating

Just bought my 2021 Jeep Grand Cherokee L from Russ Darrow Kia of Wauwatosa Alyssa was amazing would gladly say I had an amazing car buying experience from begging to end. Thank Alyssa for helping me g More

by Hunter Kowalski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kiscellus, Josh Freiheit

Jun 20, 2025

Russ Darrow Kia of Wauwatosa responded

Hunter, here at Russ Darrow Kia of Wauwatosa, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Alyssa, and it was a pleasure having you at the dealership. We appreciate your review! Matt Kiscellus matt.kiscellus@russdarrow.com

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