Alvaro Marquez
Alvaro Marquez at Westside Lexus

Alvaro Marquez | Page 2

Pre-Owned Vehicle Internet Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

not yet
rated
21 Reviews
not yet
rated

21 Reviews

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Dealership Experience

20 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

21 Reviews of Alvaro Marquez

August 15, 2022

Dealership Rating
Employee Rating

They are all absolutely amazing people. Top notch service from start to finish. Best experience ever. More

by wgb001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 15, 2022

Westside Lexus responded

Thank you for this fantastic review of our team here at Westside Lexus! We will be sure to pass along your kind words to everyone. Have a lovely day!

May 20, 2022

Dealership Rating
Employee Rating

Great customer service! Everyone were very at tentative and courteous. The sales person was very knowledgeable and friendly. Great experience! Thank you everyone you all More

by SUZZ96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 20, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you back again down the road!

January 20, 2022

Dealership Rating
Employee Rating

Best customer service from Alvaro Marquez and Mike Gonzalez. They made buying a Lexus simple and quick! Attention to detail was everything throughout the car hunting process and they made it a point t More

by Juan Aguinaga
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales

Jan 20, 2022

Westside Lexus responded

Hi Juan, thanks for the review! We're glad to see that Alvaro and Mike delivered a seamless customer service experience. We're happy to hear that our team answered all your questions, and we're pleased that you settled on the Lexus IS.

August 13, 2021

Dealership Rating
Employee Rating

I had a great experience! The staff was very helpful, there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! More

by M_LUNSFORD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Manuel Gomez , Steve Davis

Aug 13, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

May 13, 2021

Dealership Rating
Employee Rating

Jonathan Teodoro was absolutely superb! He was very professional, welcoming and thorough. Plus, he gave my daughter and I Lexus pens and he gave me all of my paperwork on a Westside Lexus USB drive - More

by soniaginnette
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro , Gonzo Jimenez

May 13, 2021

Westside Lexus responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals and we are so pleased Jonathan, Gonzo, and Alvaro were able to help you so successfully. All of us at Westside Lexus always want to make sure our customers are well informed and confident when they drive home in their new vehicles. We are grateful for your continued business and hope to see you again down the road. Let us know if we can assist you again! Have a great day!

April 02, 2021

Dealership Rating
Employee Rating

Alvaro is hands down the most professional, helpful, kind and makes you feel like family, from the start! Alvaro should be in charge of training other managers on how he delivers superior customer service sk More

by soniaginnette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 02, 2021

Westside Lexus responded

Sonia - Thank you for the great feedback! Hearing that you had such a successful experience working with Alvaro made our day. Drive safely in your new vehicle, and congratulations! We hope to see you back at Westside Lexus down the road!

January 04, 2021

Dealership Rating
Employee Rating

Thank you to Westside Lexus for a great start to the New Year. Lurie's level of service exceeded expectations. The experience was very comfortable and Lurie was patient, informative, and personable in giv More

by nemo_tone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lurie Keener, Christian Davidson , Nam Pham

Jan 05, 2021

Westside Lexus responded

It makes our day to hear that our team exceeded your expectations and we appreciate you mentioning the help you received from Lurie and Nam. Thank you for leaving such a stellar review and recommending us to friends and family. The Westside Lexus team wishes you safe travels in your new car!

May 20, 2020

Dealership Rating
Employee Rating

Best dealership I've ever dealt with from top to bottom. This is my six car here I will never go anywhere else, service is wonderful also. More

by NIDEVERFAMILY
Recommend Dealer
Yes

Other Employees Tagged: Ty Stanberry, Judy Patureau, Paul Rockett , Lana Collier, Frank Mata

May 26, 2020

Westside Lexus responded

Hi NIDEVERFAMILY! We are ecstatic to have you as a lifelong Westside Lexus customer! Our team takes pride in offering excellent customer service and we are so happy that you have chosen us to be your Lexus store. We look forward to continue serving you!

October 01, 2019

Dealership Rating
Employee Rating

Very good John Parrish was very responsive and knowledgeable. I have been a Westside Lexis customer for more than 20 years. The service department is outstand More

by gerald.wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , John Parish

Oct 02, 2019

Westside Lexus responded

We are absolutely elated that John did such a spectacular job in helping you with your car purchase! He is a wonderful part of our team, we are extremely lucky to have him and all the other members you worked with. We greatly look forward to your continued business with Westside Lexus!

March 05, 2019

Dealership Rating
Employee Rating

Smooth and quick Our salesman Desmond was pleasant and cordial at all times. The sales manager Alvaro worked to get us in the car we wanted. Really liked the finance More

by Dahe2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judy Patureau , Desmond Johnson

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