Dealer Reviews
Cars for Sale
Dealer Log In
Alvaro Marquez
Alvaro Marquez | Page 2
Pre-Owned Vehicle Internet Manager
Westside Lexus
12000 Katy Fwy
Houston, TX 77079
21 Reviews
Dealership Experience
20 yrs, 1 mo
Languages Spoken
English
Spanish
21 Reviews of Alvaro Marquez
August 15, 2022
They are all absolutely amazing people. Top notch service from start to finish. Best experience ever. Top notch service from start to finish. Best experience ever. More
by wgb001
Verified CustomerOther Employees Tagged: Bob Niedzielski, Gary Cohen, Steve Machann, Ty Stanberry , Louis Blackmon
May 20, 2022
Great customer service! Everyone were very at tentative and courteous. The sales person was very knowledgeable and friendly. Great experience! Thank you everyone you all Everyone were very at tentative and courteous. The sales person was very knowledgeable and friendly. Great experience! Thank you everyone you all rock!! More
by SUZZ96
Other Employees Tagged: Christian Davidson, Philippe Haddad
January 20, 2022
Best customer service from Alvaro Marquez and Mike Gonzalez. They made buying a Lexus simple and quick! Attention to detail was everything throughout the car hunting process and they made it a point t Gonzalez. They made buying a Lexus simple and quick! Attention to detail was everything throughout the car hunting process and they made it a point to answer every question and convince me Lexus IS the way to go! More
by Juan Aguinaga
Other Employees Tagged: Mike Gonzales
August 13, 2021
I had a great experience! The staff was very helpful, there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! there was no pressure to make the purchase, the facility was very clean, and best of all I got a great deal! More
by M_LUNSFORD
Other Employees Tagged: Manuel Gomez , Steve Davis
May 13, 2021
Jonathan Teodoro was absolutely superb! He was very professional, welcoming and thorough. Plus, he gave my daughter and I Lexus pens and he gave me all of my paperwork on a Westside Lexus USB drive - professional, welcoming and thorough. Plus, he gave my daughter and I Lexus pens and he gave me all of my paperwork on a Westside Lexus USB drive - talk about going green!! Gonzo Jimenez is by far the most accommodating salesman on the Westside team! He stayed late to make sure I could pick up my daughter’s car late on a Saturday because my work schedule is hectic! Alvaro Marquez has to receive a pay raise or a HUGE bonus! I’ve purchased two used vehicles from Westside Lexus within the last 2 months only because he has listened to my needs and been looking out for the exact car that matches the criteria I gave him. He’s been phenomenal! When I am ready to upgrade my car, you better believe Alvaro will be the first person I contact! More
by soniaginnette
Other Employees Tagged: JT Teodoro , Gonzo Jimenez
April 02, 2021
Alvaro is hands down the most professional, helpful, kind and makes you feel like family, from the start! Alvaro should be in charge of training other managers on how he delivers superior customer service sk and makes you feel like family, from the start! Alvaro should be in charge of training other managers on how he delivers superior customer service skills, such as communication, following up and making you feel confident when he hands you off to the finance department. He needs to be promoted! More
by soniaginnette
January 04, 2021
Thank you to Westside Lexus for a great start to the New Year. Lurie's level of service exceeded expectations. The experience was very comfortable and Lurie was patient, informative, and personable in giv Year. Lurie's level of service exceeded expectations. The experience was very comfortable and Lurie was patient, informative, and personable in giving me the best advise. We found the perfect used car with a great deal. The process was so smooth and efficient. Before I knew it I was in finance where Nam Pham helped get a great rate on my new purchase. He took the time to answer all of my questions and helped work Grigg my concerns. I can't thank the Westside Lexus team enough. I would highly recommend them to family and friends. More
by nemo_tone
Other Employees Tagged: Lurie Keener, Christian Davidson , Nam Pham
May 20, 2020
Best dealership I've ever dealt with from top to bottom. This is my six car here I will never go anywhere else, service is wonderful also. This is my six car here I will never go anywhere else, service is wonderful also. More
by NIDEVERFAMILY
Other Employees Tagged: Ty Stanberry, Judy Patureau, Paul Rockett , Lana Collier, Frank Mata
October 01, 2019
Very good John Parrish was very responsive and knowledgeable. I have been a Westside Lexis customer for more than 20 years. The service department is outstand John Parrish was very responsive and knowledgeable. I have been a Westside Lexis customer for more than 20 years. The service department is outstanding. Thsnks More
by gerald.wilson
Other Employees Tagged: Judy Patureau , John Parish
March 05, 2019
Smooth and quick Our salesman Desmond was pleasant and cordial at all times. The sales manager Alvaro worked to get us in the car we wanted. Really liked the finance Our salesman Desmond was pleasant and cordial at all times. The sales manager Alvaro worked to get us in the car we wanted. Really liked the finance process as Judy was pleasant to work with and they had a smart board where we could clearly see the documents we were signing. on Top of that the Lexus has a super smooth ride. More
by Dahe2001
Other Employees Tagged: Judy Patureau , Desmond Johnson
