Alvaro Hernandez
Alvaro Hernandez at Lipton Toyota
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Alvaro Hernandez

New Car Sales

Lipton Toyota

1700 W Oakland Park Blvd
Fort Lauderdale, FL 33311

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4.2
59 Reviews
4.2

59 Reviews

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59 Reviews of Alvaro Hernandez

October 05, 2024

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Employee Rating

Charged me for nitrogen in my tires when I specifically told the finance guy I don't need that (i didnt even check if they charged me to clean the car) and I can fill them on my own with my own air pump, a More

by ELGURU1182
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Juan

Oct 08, 2024

Lipton Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

September 26, 2024

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Employee Rating

The staff were not knowledgeable, rushing every step of the way…. They were just focused on getting the paper signed. More

by Keyvanrouh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Sep 29, 2024

Lipton Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 22, 2024

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Employee Rating

Robert was amazing! Thank you he helped me with my problems! Car was checked! I didn’t have to pay anything More

by Pashou18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 23, 2024

Lipton Toyota responded

Quality customer service is always our number one priority, and we're happy to hear that Robert met your expectations. Thank you for choosing Lipton Toyota. We look forward to having you as one of our valued customers for many more years to come!

September 22, 2024

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If you do not want to waste your time AVOID this dealership. They advertise a price on their website and when you get there it is 10k higher that the price they have on the website. I wasted two hou More

by Alloosh22222
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Alex (sales Manager)

Sep 26, 2024

Lipton Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

July 07, 2024

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Employee Rating

The best place for all the services, all te personal is very nice, the service was really fast. Thanks More

by Silvana_mendez_k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 08, 2024

Lipton Toyota responded

Silvana, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 21, 2024

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False advertisement. They say I was approved on their website only to find out, I wasn't according to them. More

by RICHELLCOBELLA63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 24, 2024

Lipton Toyota responded

Thank you for your review. We're sorry you didn't have the best experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 26, 2024

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Why was my appointment set for 10am but I ended up leaving three hours later that ridiculous More

by elvithaduclos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 01, 2024

Lipton Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

January 26, 2024

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Employee Rating

I love bringing my car here. The service area is quick, efficient and notifies you when your car is ready. There's free coffee in the waiting area, very nice. More

by ben.nierenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2024

Lipton Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lipton Toyota, Ben, we look forward to having you as a valued customer for many years to come!

December 28, 2023

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Employee Rating

Great customer service keep up the good work everyone everyone was very helpful thank you once again. More

by AUGUSTERUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 28, 2023

Lipton Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lipton Toyota to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

Dealership Rating
Employee Rating

They werGREAT CUSTOMER SERVICE! ( AL) WAS AMAZING HE HELPING ME TO GET TO MY BUDGET. EVERYTHING WAS DONE INA TIMELY MATTER.I LEFT VERY HAPPY FROM TH EDEALER. JOSE AND RUBEN ALSO T More

by isa612
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alvaro Hernandez

Dec 04, 2023

Lipton Toyota responded

Thanks for sharing about your experience with Lipton Toyota. We appreciate your business and hope to see you again soon!

Dec 03, 2023

isa612 responded

Great customer service great prices

Dec 04, 2023

isa612 responded

GREAT CUSTOMER SERVICE! ( AL) WAS AMAZING HE HELPING ME TO GET TO MY BUDGET. EVERYTHING WAS DONE INA TIMELY MATTER.I LEFT VERY HAPPY FROM TH EDEALER. JOSE AND RUBEN ALSO THEY WERE AWESOME. GREAT EXPERIENCE !

Dec 04, 2023

isa612 responded

GREAT CUSTOMER SERVICE! ( AL) WAS AMAZING HE HELPING ME TO GET TO MY BUDGET. EVERYTHING WAS DONE INA TIMELY MATTER.I LEFT VERY HAPPY FROM TH EDEALER. JOSE AND RUBEN ALSO THEY WERE AWESOME. GREAT EXPERIENCE !

Dec 04, 2023

isa612 responded

GREAT CUSTOMER SERVICE! ( AL) WAS AMAZING HE HELPING ME TO GET TO MY BUDGET. EVERYTHING WAS DONE INA TIMELY MATTER.I LEFT VERY HAPPY FROM TH EDEALER. JOSE AND RUBEN ALSO THEY WERE AWESOME. GREAT EXPERIENCE !

Dec 04, 2023

isa612 responded

GREAT CUSTOMER SERVICE! ( AL) WAS AMAZING HE HELPING ME TO GET TO MY BUDGET. EVERYTHING WAS DONE INA TIMELY MATTER.I LEFT VERY HAPPY FROM TH EDEALER. JOSE AND RUBEN ALSO THEY WERE AWESOME. GREAT EXPERIENCE !

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