Alon Kleiman

ABSOLUTELY HORRIBLE. I had to pay for a key fob as the car arrived with a key fob without a key. $332 dollars that the Taverna Dealership would not reimburse me for. I I had to pay for a key fob as the car arrived with a key fob without a key. $332 dollars that the Taverna Dealership would not reimburse me for. I live in Utah and the car shipped from FL. I was advised I bought the car as a used car, and it was not their problem. Had I known the key fob was inoperable, I would NOT HAVE BOUGHT the care until it was replaced. The information about the key fob was withheld from me, and they said they were unaware. Anybody at that dealership that started the car would have known because the only way the car would start is if you placed the key fob on the floor of the center console between the seats. REALLY?? They didn't know? I call xxxxxxxxx. Now I'm afraid that they lied to me about the condition of the engine, and I am hoping I am wrong. Unprofessional, dishonest and liars. I wish I would have read about them in the BBB before I bought a car from them. So many negative comments, as I found out after I bought the car and looked into BBB. More

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I bought a 2019 Mini Cooper from The Taverna Collection and Palm Beach Mitsubishi after admiring it online. I was given a video tour and was assured that the car had no hidden problems. It did have a large and Palm Beach Mitsubishi after admiring it online. I was given a video tour and was assured that the car had no hidden problems. It did have a large dent on the hood which I was aware of. I was sent a video tour that left out other major dents and problems with the car. I was treated wonderfully until the contract was signed. The car arrived and I've been trying to contact the dealership for 3 days regarding the problems and to begin a return, which will cost me a fortune, but no one will return my calls or emails. My experience with Palm Beach Mitsubishi and The Taverna Collection has left me sickened, frustrated and at a loss for words. I would NOT recommend working with them. The pictures attached are of the damage that was left out of the sales details. Not to mention the hood wont close properly so the light on the dashboard wont go off.. More

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My son was shopping for a vehicle online and found a car he was interested in purchasing online at Cargurus.com. The Taverna Collection in West Park Florida had the vehicle listed on Cargurus that he was in he was interested in purchasing online at Cargurus.com. The Taverna Collection in West Park Florida had the vehicle listed on Cargurus that he was interested in and Cargurus redirected his inquiry about the vehicle availability directly to the dealership. He was contacted by one of the sales associates who said it was available. Th salesman sent a video of the vehicle and told my son that there had been many inquiries about this car so he should act fast. We completed a credit application for financing online and were contacted by the sales associate the next day to say that "he had good news" and the credit app was approved with a good finance rate. Later that day, me, my husband, and my son communicated with a sales associate from the dealership via phone to review the loan rates, vehicle cost, and associated contracts that they emailed to us. The experience was sketchy and we should have known right away that this was not legit, as they had calculated the incorrect sales tax into the loan and asked for pictures of the social security cards used for the credit app. Any time my husband questioned the charges on the sales contract, the sales associate was rude and did not clearly explain what the charges were for. It was frustrating and confusing and we were not willing to sign any contract at that point. We had difficulty viewing the contracts they emailed. When the sales associate was questioned about navigating from one contract to the next to review the information without clicking "sign here" he was short and rude and made us feel ignorant. He stated the only way you could get from one contract to the next was to click "sign here" to provide an electronic signature before you could view additional contracts that were sent. When we questioned the sales associate about navigating the documents without actually providing an electronic signature, he became rude and was very curt with his responses. Since we had so many questions and wanted to thoroughly review the sale contract, the sales associate said he would hold the car if we were willing to pay a fee of $500 that would be refundable if we did not purchase the vehicle or be used toward the cost of the vehicle if we did make the purchase. Because we were uncomfortable with the financial contracts and wanted to review them closely before signing, we made the payment using a credit card. We also asked about making a partial cash payment if we purchased the vehicle and he said that we would need to wire the dealership the cash payment. I later investigated wiring money to a business and learned that there is no recourse once you wire money and there is no way to get your money back from a business once this is done. Later that evening, the sales associate kept texting my son, not me or my husband, to pressure us into signing the contracts before midnight, but we did not. The next day, I contacted the sales associate two times via text message and did not receive a response. Then I contacted him two days after and he still did not respond. Since he stopped responding to us, I asked that a credit be made to my credit card for the hold fee on the car since he would no longer communicate with us and it was obvious that the "hold" was not honored sine he was unwilling to communicate with us. Five days later the transaction "hold fee" posted on my credit card, which I have disputed via my credit card company. It makes me sick to think that we shared any personal information with this dealership, as I'm quite sure that there is nothing legit about them. They are pushy and do not provide explanations about anything related to the financial agreements they provide and I'm so grateful that this did not go further than it did because I'm sure we would have lost thousands of dollars had we made the purchase. Do Not buy a car from this dealership - it's a SCAM! More

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Alon was great and nice. He tried to work with me to get into the car I wanted. Unfortunately we couldn’t get the terms right for me He tried to work with me to get into the car I wanted. Unfortunately we couldn’t get the terms right for me More

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Just bought a great Vehicle for the best price I could find in Florida this place is top-notch and provides excellent customer service to their customers. I would highly suggest them, and it was a pleasur find in Florida this place is top-notch and provides excellent customer service to their customers. I would highly suggest them, and it was a pleasure working with Alon More

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Alon is very friendly and customer oriented. My sales guy Styles was awesome. Love the new whip. My sales guy Styles was awesome. Love the new whip. More

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Had a great experience at Taverna. The salesmen Alon was very helpful! Highly recommanded. Thanks The salesmen Alon was very helpful! Highly recommanded. Thanks More

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Alon was super helpful! Great guy! I am very please with the service I that I received from the Taverna Collection. Great guy! I am very please with the service I that I received from the Taverna Collection. More

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Alon is a fantastic car salesman. I came in looking for a specific car and with his patience and great customer service he delivered and did not disappoint. Dan is now my new favorite I came in looking for a specific car and with his patience and great customer service he delivered and did not disappoint. Dan is now my new favorite car salesman, and I will only go to him for my car purchasing needs. More

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Alon was easy to work with and answered all inquiries I had. Great Thanks again. had. Great Thanks again. More

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