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Ally Gallagher
Ally Gallagher at Crest Volvo Cars
Refer Me

Ally Gallagher

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

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4.9
128 Reviews

Dealership Experience

3 yrs, 11 mos

Industry Experience

7 yrs, 5 mos

Languages Spoken

English English

4.9

128 Reviews

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128 Reviews of Ally Gallagher

February 17, 2025

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Employee Rating

The service is one of the reasons I buy from Crest, always great. I always feel they will take care of all my needs More

by STACYCLACK
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Recommend Dealer
Yes
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Feb 18, 2025

Crest Volvo Cars responded

Thank you for your continued trust in Crest! We're so glad to hear that our service keeps you coming back. We truly appreciate your loyalty and are always here to take care of all your needs. Looking forward to assisting you again soon!

February 15, 2025

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My Service Rep. Ally at Crest Volvo in Frisco is amazing. She is very helpful and takes very good care of us and our car. I wouldn't go to anyone else. More

by ELEANOR1
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Recommend Dealer
Yes
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Feb 18, 2025

Crest Volvo Cars responded

Thanks, Eleanor! We're thrilled to hear that Ally provided you with such great service. We pride ourselves on our team's dedication to our customers, and it's wonderful to know Ally is making a positive impact. We look forward to assisting you and your car in the future!

February 14, 2025

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Ally provided excellent service in fixing my car's AC issue. Highly recommend her. Great service as always! More

by Mohammad
Recommend Dealer
Yes
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Feb 18, 2025

Crest Volvo Cars responded

Thanks for the fantastic feedback, Mohammad! We're thrilled to hear that Ally provided you with excellent service. Your recommendation means a lot to us. We look forward to assisting you again in the future!

February 14, 2025

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The entire Crest Volvo staff are great. Jordan always does a top notch job in service and I highly recommend him, Ally, Lynn, they are fantastic. More

by CMilly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachael Mergott, Jordan Farmer

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Feb 18, 2025

Crest Volvo Cars responded

Thank you so much for the amazing review! We’re thrilled to hear that Jordan, Ally, and Lynn consistently provide you with top-notch service. We truly appreciate your kind words and recommendation. It’s our goal to make every visit exceptional, and we’re so glad to have earned your trust. We look forward to seeing you again soon!

February 13, 2025

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Ally was great. However, the plugin battery problem is not resolved. Even though I was an early adopter of the new XC60 plugin in 2018, and paid a heavy premium, I w More

by sradhakr
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 18, 2025

Crest Volvo Cars responded

Thanks for your feedback. We’re glad to hear you had a great experience with Ally. We understand your concerns about the battery and appreciate your insights. Your input is valuable as we continue to improve our products and services. Thank you for being a part of the Volvo community.

February 11, 2025

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The valet pickup and delivery service is very helpful for me and I appreciated the convenience. More

by PTSCHANG
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Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Crest Volvo Cars responded

It's great to hear the valet pickup and delivery service worked well for you. We appreciate you mentioning the convenience it provided.

February 09, 2025

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Ally, my service rep is the absolute BEST! !!! She is so accommodating, knowledgeable and makes the service process seamless!! She is AMAZING! She is the reason I will buy another volvo from More

by COBRIEN1999
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Workmanship
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Recommend Dealer
Yes
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Feb 10, 2025

Crest Volvo Cars responded

Thank you for your wonderful review! We're so glad to hear that Ally provided such excellent service and made your experience seamless. We truly appreciate your loyalty, and we look forward to helping you with your next Volvo purchase! If there's anything else we can assist with, please don't hesitate to reach out.

February 07, 2025

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I appreciate having a loaner car while my car is serviced and the car being washed after the service is completed. Ally is responsive to my inquiries and easy to work with. More

by Nancy
Workmanship
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Recommend Dealer
Yes
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Feb 10, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're glad to hear that you appreciated the loaner car and the car wash after service. It's great to know that Ally was able to assist you efficiently and make the process smooth. We look forward to serving you again in the future!

January 30, 2025

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Excellent service as always! Very professional and courteous. Nice facilities and friendly colleagues. Xxx xxx xxx More

by JamesC30
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Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Crest Volvo Cars responded

Thank you for your continued support and kind words! We’re thrilled to hear that you consistently receive excellent service and enjoy the professionalism, courtesy, and friendly atmosphere at our facility. We truly appreciate your feedback, and we look forward to serving you again. If you need anything in the future, feel free to reach out to us.

December 01, 2024

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Employee Rating

Have always been satisfied with their service. This last time took care of my tire problem while I waited More

by Stan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2024

Crest Volvo Cars responded

Thank you for your continued trust in us! We're glad to hear that we were able to take care of your tire issue while you waited. We appreciate your loyalty and look forward to serving you again in the future!

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