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Allison Tatum
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Allison Tatum
Customer Relations Manager
Hendrick Chevrolet
1620 Montgomery Hwy
Vestavia Hills, AL 35216
104 Reviews
I grew up behind what's now the Hendrick dealerships in Hoover, AL. This community prides itself in doing and contributing to what's right, and I'm proud to be with the Hendrick organization that stands for the same principles. I strive to ensure your experience matches our standards of the highest quality care and attention. Please don't hesitate to reach out for anything sales or service related.
Read moreDealership Experience
6 yrs, 5 mos
Industry Experience
6 yrs, 5 mos
Specialties & Trainings
Customer Experience and Customer Relations
Reputation
104 Reviews of Allison Tatum
July 07, 2023
Professional/ Efficient/ Friendly/ Fair Deals/ Very Customer Oriented bye all u come in contact with. Scott Tatum, Corvette Sales Mgr did an outstanding job. His Corvette knowledge is superb. Ver Customer Oriented bye all u come in contact with. Scott Tatum, Corvette Sales Mgr did an outstanding job. His Corvette knowledge is superb. Very responsive & great follow up techniques….his walk round prez extremely helpful ….. More
by GILLIAN
Other Employees Tagged: Gary Nelson, Scott Tatum , Larry King , The dealership GM was very appreciated of my business.
October 08, 2022
Scott Tatum and the whole Hendricks team are the best of the best. I highly recommend all of my friends and family to Hendricks Chevrolet. what a blessing it is to do business that bases the foundation of the best. I highly recommend all of my friends and family to Hendricks Chevrolet. what a blessing it is to do business that bases the foundation of their company off of integrity and taking care of their customers. More
by Robert
Other Employees Tagged: Gary Nelson, Scott Tatum , Nate Dodson, Jody Marxen, Gareth Donoho , Nicole Moley, Joel Smith, Skylar Sumners
June 30, 2022
I have bought several cars at this dealership. Love the service department. Nathan always takes care of my vehicles and it keeps me buying at Hendrick. Love the service department. Nathan always takes care of my vehicles and it keeps me buying at Hendrick. More
by Jeffrey Dodson
Other Employees Tagged: Gary Nelson, Alex Eastman, Nate Dodson, Stewart Pike, Jerry Deemer, Jody Marxen, Larry King , Jon Seavers, Atak Yai
February 12, 2022
My sales guy Scott was amazing! Truly the best in the business! I highly recommend him and dealership! business! I highly recommend him and dealership! More
by gmidnet
Other Employees Tagged: Alex Eastman, Scott Tatum
December 18, 2021
Scott Tatum was very efficient in ordering a missing manual. He was courteous and I feel that because of him this is the dealership I would do business with again. manual. He was courteous and I feel that because of him this is the dealership I would do business with again. More
by Swmcpa
Other Employees Tagged: Scott Tatum , Nate Dodson , Scott Tatum
June 02, 2021
Great service and fast I was not there long and got what I been wanting to years now, thanks guys and keep up the good work #iwllbeback I been wanting to years now, thanks guys and keep up the good work #iwllbeback More
by Leonm318
Other Employees Tagged: Alex Eastman , Atak Yai
April 02, 2021
EDIT: I received a call from Jerry Deemer today, service manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I manager I believe he said. He was correct in saying I should have escalated my concerns up the ladder at the time of my discontent for resolution. I expressed myself to the point of contact at the time and never pursued it further. He was very apologetic for the level of service I received and I do believe it could have been resolved at the time had I pushed it. He has since made it right with me and I am a happy customer for the call and actions that happened today! In the future there may be another purchase from Hendrick Chevrolet. I am so unhappy with Hendrick Chevrolet. I purchased a 2019 Traverse in 2019 and from the day I bought it I have been unhappy with them. I had an appointment to sign the paperwork, sat for two hours until it was ready to be signed. Went to pick the car up and it had not been cleaned or gassed up. All of the stickers still on the car and I was headed out of town. Fast forward to last week. My car starts making a squeaking noise at 37k miles. I take it in on Saturday, they call and tell me something on the exhaust broke and the very expensive Gold Package extended warranty did not cover it. So it'll be around $950. I'm pissed, but it's got to be fixed, so ok. They say the part will be in Monday, ok, cool. Monday comes and goes, no call, so I call them. Oh we got the wrong part they say. Ok, soo tomorrow then. Tuesday comes and goes, no call. So I call them. Of course they are working on it right now. Finally Wednesday morning comes and they finally call and it's fixed. Get the car and bill, over $600 they charged me for labor. Are you kidding me?!?! I left their lot and went straight to Long Lewis Ford and traded the car for a new Explorer. Never again will I use Hendrick for anything! More
by Brooke
Other Employees Tagged: Jerry Deemer , Amanda Nicholls
January 04, 2021
We have bought 2 Corvettes from Scott Tatum at Hendrick Chevrolet in Hoover AL and both times his service was exceptional! On the first one he drove to Atlanta to get the car I really wanted and this time Chevrolet in Hoover AL and both times his service was exceptional! On the first one he drove to Atlanta to get the car I really wanted and this time he got me one of the first 2021 mid-engine Corvettes and delivered it in 2020. Perfect car and experience. More
by Markmacc
Other Employees Tagged: Gary Nelson, Scott Tatum , Skylar Sumners, My home is in FL but I still bought from Scott in AL
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