Allison Smith
Allison Smith at Metro Lexus
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Allison Smith

Lexus Master Certified Sales Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
50 Reviews

I have been with Metro Lexus here in Cleveland for about two years after spending the last 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales. I was born and raised in West Salem, Ohio. I received my Bachelor of Arts in Public Relations/Communication from the University of Akron. I have a Master of Arts in Communication from Queens University of Charlotte. In my free time I love spending time with my husband and two sons, 7 and 9.

Dealership Experience

2 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Specialties & Trainings

Lexus Master Certified

5.0

50 Reviews

Write a Review

50 Reviews of Allison Smith

November 20, 2024

Dealership Rating
Employee Rating

Allison and the metro Lexus team deliver with amazing service and care. Repeat client and just recently same day saw a car interested in with a trade in. Arrive at 2pm and home by dinner. Thanks Allison More

by Wreck1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Nov 20, 2024

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team provided you with such efficient service! It's fantastic to know your experience was smooth from start to finish. Thank you for being a repeat client, and we look forward to serving you again in the future!

November 06, 2024

Dealership Rating
Employee Rating

Best experience buying a vehicle in my long life. No pressure. Treated like a Rockstar. More

by Mross83154
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Abed Darwish

Nov 06, 2024

Metro Lexus responded

We are glad to hear that our team provided an excellent purchasing experience. Thanks for sharing this feedback with all of us at Metro Lexus!

October 17, 2024

Dealership Rating
Employee Rating

I had a fantastic experience working with Allison at Metro Lexus. Her professionalism, patience, and thorough knowledge made the whole process enjoyable and stress-free. I truly appreciated how she was More

by Alyssa Perna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Oct 17, 2024

Metro Lexus responded

Alyssa, we're delighted to hear that Allison provided such a positive experience at Metro Lexus. It's great to know she made the process enjoyable and stress-free for you. We look forward to welcoming you back when you're ready for your next Lexus!

October 03, 2024

Dealership Rating
Employee Rating

Was a very good and pleasant experience. Allison kept me up to date on the progress of my RXh and had no issues when I decided to trade in my vehicle at the last minute. Very smooth process More

by Foodguy59
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Julie Mohridge

Oct 04, 2024

Metro Lexus responded

We're delighted to hear that Allison made your experience at Metro Lexus smooth and pleasant! Thank you for choosing us, and enjoy your new Lexus RX h!

October 01, 2024

Dealership Rating
Employee Rating

Great friendly staff, always a great experience with everyone there, thank you for going above and beyond. More

by AP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2024

Metro Lexus responded

Thank you for the kind words! We're delighted to hear that our Metro Lexus team provided an exceptional experience. We appreciate your support and look forward to serving you again!

September 30, 2024

Dealership Rating
Employee Rating

Allison was very easy to work with and didn’t not make me feel pressured at all. It was the exact car buying experience I was looking for! More

by Matt.riggs0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tom Brennan, Sarah Klein

Oct 01, 2024

Metro Lexus responded

Matt, we're delighted to hear that Allison provided the car buying experience you were looking for at Metro Lexus. Thanks for sharing your positive feedback!

September 30, 2024

Dealership Rating
Employee Rating

Allison and the entire team at Metro Lexus were extremely helpful! I found my dream cars because of their wonderful customer service! More

by greenj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sarah Klein

Oct 01, 2024

Metro Lexus responded

Greenj, we're delighted to hear that Allison and the Metro Lexus team helped you find your dream car! Thanks for sharing your experience with us!

September 28, 2024

Dealership Rating
Employee Rating

Great experience with Allison and Metro Lexus. Very accommodating when I wanted to schedule a test drive. I was able to agree on a lease and have my car delivered the next day. I am looking for More

by cag16600
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Sep 30, 2024

Metro Lexus responded

We're delighted to hear that Allison and Tysean provided such a great experience at Metro Lexus! Enjoy your new lease, and we look forward to assisting you throughout the next three years. Thanks for choosing us!

September 27, 2024

Dealership Rating
Employee Rating

They got me the vehicle I wanted in a timely and professional manner. Allison and the staff made everything quick and easy once it was time to pick up the car. More

by sfarrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 27, 2024

Metro Lexus responded

Thank you for sharing your experience! We're delighted to hear that Allison and the Metro Lexus team made everything quick and easy for you. Enjoy your new vehicle!

September 27, 2024

Dealership Rating
Employee Rating

Very easy to deal with, as there was no high-pressure salesmanship. Showed many different options for the car I wanted and was able to bring in the car from out of state with no charge for me and in a s More

by tmc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Weaver

Sep 29, 2024

Metro Lexus responded

We're delighted to hear that your experience at Metro Lexus was smooth and pressure-free. It's great to know our team could provide multiple options and deliver the car ahead of schedule. Enjoy your new ride!

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