Allison Smith
Allison Smith at Metro Lexus
Refer Me

Allison Smith

Lexus Master Certified Sales and Leasing Consultant

Metro Lexus

13600 Brookpark Rd
Cleveland, OH 44135

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5.0
70 Reviews

I have been with Metro Lexus here in Cleveland for about two and a half years after spending the previous 10 years in Charlotte, NC. While down there I worked for a large automotive group working as an internet sales manager, trainer, and consultant. I have 10 years of experience in the automotive industry, with a focus primarily on digital retail/internet sales. I was born and raised in West Salem, Ohio. I received my Bachelor of Arts in Public Relations/Communication from the University of Akron. I have a Master of Arts in Communication from Queens University of Charlotte. In my free time I love spending time with my husband and two sons, 7 and 10.

Dealership Experience

2 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Specialties & Trainings

Lexus Master Certified

5.0

70 Reviews

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70 Reviews of Allison Smith

April 02, 2025

Dealership Rating
Employee Rating

Thanks to the lexus team, especially Allison for facilitating my purchase! Being out of state was a challenge, but she coordinated everything. The dealership is spotless and immaculate. Highly recom More

by Rushtonbsn
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Recommend Dealer
Yes
Apr 02, 2025

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team made your out-of-state purchase seamless. Thanks for recommending us! Enjoy your new vehicle!

March 31, 2025

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Allison made it easy for me and my wife to purchase our vehicles. She was patient with us and she was very accessible. It was an overall good buying experience More

by davidlcartersr
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 01, 2025

Metro Lexus responded

David, we're delighted to hear that Allison made your vehicle purchase experience smooth and enjoyable at Metro Lexus. Thank you for choosing us!

March 31, 2025

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This is the second vehicle we have purchased from Metro Lexus. As before it was a great experience. More

by PG
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Recommend Dealer
Yes
Apr 01, 2025

Metro Lexus responded

Thank you for reviewing Metro Lexus! It was so kind of you to share your experience! Enjoy every mile in your new ride.

March 31, 2025

Dealership Rating
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Allison is very knowledgeable and made my experience of leasing my Lexus NX 350 very easy, I have purchased and leased many cars and this was by far by best experience! She personally drove to the Akron de More

by mbrosewicz
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: David Weaver, Adam Poulos

Apr 01, 2025

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team made your leasing experience exceptional! It's wonderful knowing she went above and beyond for you. Enjoy your new Lexus NX 350!

March 31, 2025

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Purchasing our Lexus GX550 at Metro Lexus was a great experience from the initial test drive to the delivery unveiling in their private showroom. I would not hesitate to purchase another vehicle from the More

by Dlreed67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tori Grinzinger

Apr 01, 2025

Metro Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that the entire process, from test drive to delivery at Metro Lexus, was enjoyable. We look forward to welcoming you back in the future! Enjoy your new Lexus GX 550!

March 30, 2025

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I had one of the best ever buying experience. I used to cringe at thought of going into a dealership. This time was terrific. More

by Pamala
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tysean Yorke

Mar 31, 2025

Metro Lexus responded

Pamala, we're delighted to hear that your experience at Metro Lexus was terrific and changed your perspective on dealership visits. Thank you for sharing this positive feedback!

March 29, 2025

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They were easy to work with, had great communication, and it was a seamless process, friendly staff. More

by Amueller1010
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Trade-in Experience
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Recommend Dealer
Yes
Mar 31, 2025

Metro Lexus responded

Thank you for visiting Metro Lexus and leaving us a five-star review!

March 26, 2025

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A top notch dealership where it is obvious they take great pride in what matters most - the customer. Phenomenal dealership! More

by Joel
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Peter Mapp

Mar 26, 2025

Metro Lexus responded

Joel, thank you for the fantastic feedback! We're delighted to hear that your experience at Metro Lexus was top-notch. We appreciate your support and look forward to serving you again in the future!

March 24, 2025

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Employee Rating

Allison Smith is a experienced salesperson, My experience at Metro Lexus is smooth and good overall, I enjoyed the process! More

by Chris
Recommend Dealer
Yes
Mar 24, 2025

Metro Lexus responded

Chris, we're delighted to hear that Allison provided you with a smooth experience at Metro Lexus. Thank you for sharing your positive feedback! Enjoy the ride!

March 19, 2025

Dealership Rating
Employee Rating

Allison Smith was straightforward, honest, professional and quick just when my family needed exactly that as we sought out our new car. She arranged for everything we needed to consider our options and com More

by Bgillooly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Metro Lexus responded

We're delighted to hear that Allison and the Metro Lexus team provided you with such a seamless car-buying experience. Thank you for sharing your positive feedback! Enjoy your new vehicle!

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