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Allison Scott

Overview Reviews (68) Inventory (135)

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Allison Scott

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9

68 Reviews

Overview Reviews (68) Inventory (135)

4.9

68 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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68 Reviews of Allison Scott

July 17, 2025

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Employee Rating

Always have been courteous and respectful. Appointments are easy to arrange, and they will always accommodate my schedule Appointments are easy to arrange, and they will always accommodate my schedule More

by Florasippi

Verified Customer

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Recommend Dealer

Yes

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July 17, 2025

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Great customer service and very knowledgeable of product very short wait time good accommodation friendly staff very short wait time good accommodation friendly staff More

by pugh_larry

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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July 11, 2025

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Always friendly and informative about the work being done on my car. Very satisfied with everyone… on my car. Very satisfied with everyone… More

by Marline McLeod

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson

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Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thank you, Marline! We're so glad to hear that you consistently receive friendly and informative service. Your satisfaction means a lot to us, and we appreciate your continued support!

July 11, 2025

Dealership Rating

Employee Rating

Always friendly and informative about the work being done on my car. Very satisfied with everyone… on my car. Very satisfied with everyone… More

by Marline McLeod

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson

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Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you’re always met with friendly, informative service! It’s great to know you’re satisfied with the team—we appreciate your continued trust.

July 09, 2025

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Employee Rating

They ordered me a new key fob and it worked fine But also ended up going to Walmart for a new battery for the car .. also ended up going to Walmart for a new battery for the car .. More

by no24

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

Thanks for sharing your experience. Glad to hear the new key fob worked well! Sorry to hear you still needed a new battery—if there’s ever anything we can check or help with in the future, don’t hesitate to reach out.

July 09, 2025

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Employee Rating

Based on my recent experience -Brandon Walker went above & beyond taking care of us. Allison Scott in the service department kept us informed about our vehicle and answered any questions we had. Anytime o & beyond taking care of us. Allison Scott in the service department kept us informed about our vehicle and answered any questions we had. Anytime our vehicle needs the service department, we ask for Allison. She is wonderful to work with. More

by Carolyn

Verified Customer

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Recommend Dealer

Yes

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Jul 12, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear Brandon and Allison took great care of you! Going above and beyond is what we strive for, and it’s clear Allison’s dedication and communication made a big impact. Thank you for your continued trust and kind words!

July 03, 2025

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Walt Massey has been good for us. We have bought numerous cars and trucks from them. We have bought numerous cars and trucks from them. More

by dvdjn

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kenda Henderson

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July 02, 2025

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I have done business here fit over 40 years buying new and used cars and service. Great personally in all departments.Thank you and used cars and service. Great personally in all departments.Thank you More

by doncorder

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Danny Moorman, Jessica Mannon, Kenda Henderson, Kayla Levins, Makailah Churchwell

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Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your loyalty over the past 40 years—it means the world to us! It's wonderful to hear you've had great experiences across all departments. Thank you for being such a valued part of our community!

July 02, 2025

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Employee Rating

Great selection, wonderful people. I’ve bought three trucks from them and they have always been helpful I’ve bought three trucks from them and they have always been helpful More

by jamesstanley1963

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson, Latisha Goff

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Jul 03, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your continued business and are glad to hear our team has been helpful every time. Thanks for trusting us with your truck purchases—it means a lot!

July 01, 2025

Dealership Rating

Employee Rating

Not pleased with the way they recommend that I let them replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece replace my cabin air filter when I had just changed it about a week before and then they did not put my glove box back in correctly and left a piece laying on my truck floor. More

by coyote197229

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon

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Jul 01, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your experience and appreciate you bringing it to our attention. That’s not the level of service we aim to provide, and we’d like the opportunity to make it right. Please reach out to us directly so we can address this with our team.

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