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Allison Scott

Overview Reviews (76) Inventory (129)

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Allison Scott

Service Advisor

Walt Massey Chevrolet GMC Lucedale

11241 63 S
Lucedale, MS 39452

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4.9

76 Reviews

Overview Reviews (76) Inventory (129)

4.9

76 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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76 Reviews of Allison Scott

August 04, 2025

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Employee Rating

I went there to get my Buick Enclave checked out and Foster was the auto technician. I was informed of all kinds of issues over $9,000 worth I had a second opinion All your information was false!!! Foster was the auto technician. I was informed of all kinds of issues over $9,000 worth I had a second opinion All your information was false!!! Brakes were not metal to metal Tires were not dry rotted And charging over $3000 for an oil pan that’s isn’t needed Not impressed whatsoever Taking advantage of people More

by NOEMAIL23

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Foster in Auto Repair

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Aug 05, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re sorry to hear about your initial experience and appreciate you taking the time to speak with our General Manager, Phillip Pogue. After looking into the situation further, it’s clear there was some miscommunication around the inspection findings. Our goal was to provide a full overview of your vehicle’s condition, not to pressure or alarm. We’re committed to transparency and have already addressed how these situations should be better presented moving forward. We appreciate the opportunity to work with you and are here to help you make the best decision for your vehicle.

August 02, 2025

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Everyone I dealt with was nice. The only thing I waited longer than I expected having an appointment. But overall I was pleased. The only thing I waited longer than I expected having an appointment. But overall I was pleased. More

by Brenda

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson , Danny Moorman. It is always a pleasure to see Danny. He’s the best.

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Aug 05, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a positive experience overall and that our team treated you well. We appreciate your patience with the wait time and will use your feedback to continue improving. Thank you for choosing us!

August 01, 2025

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Everything is good with Walt Massey I’m gonna buy all my vehicles from Them vehicles from Them More

by adrain27_lawrence

Verified Customer

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Recommend Dealer

Yes

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Aug 02, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

That means a lot to us! We’re honored to have earned your trust and loyalty—thank you for making us your go-to for all your vehicles!

July 31, 2025

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Jessica runs a very professional and informative service department. I had questions and they were answered to my satisfaction. department. I had questions and they were answered to my satisfaction. More

by sewinstead1969

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson

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Jul 31, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear Jessica and the team took great care of you! Providing clear, informative service is something we take pride in, and it’s great to know your questions were fully addressed.

July 30, 2025

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Very friendly staff, quality technicians, and just a very clean dealership with great people always willing to help! clean dealership with great people always willing to help! More

by sean.mcdonald

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 31, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We truly appreciate your kind words! It’s great to hear that our friendly staff, skilled technicians, and clean facility made a positive impression. We’re always here to help and look forward to seeing you again!

July 30, 2025

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Smooth transition and friendly people I got my truck repaired and professional done thanks To the team for their help repaired and professional done thanks To the team for their help More

by golemonn

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 31, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear everything went smoothly and that you felt well taken care of by the team! It’s great to know your truck was repaired professionally—thanks for trusting us!

July 28, 2025

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Employee Rating

Always great service. Thanks. I wish y’all would get in some new trucks to trade. Thanks. I wish y’all would get in some new trucks to trade. More

by coyote197229

Verified Customer

Service Price Transparency

Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon

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Jul 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re grateful for your continued support and kind words! We hear you on the new truck inventory—our team is actively working to bring in more options and we’ll be ready when the right one comes in for you.

July 28, 2025

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Did a very great job, plus the sales woman and finance woman were excellent 👏. FANTASTIC. woman were excellent 👏. FANTASTIC. More

by jgb92

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Shemuel McCraney, Jessica Mannon, Kenda Henderson, Kayla Levins, Makailah Churchwell

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Jul 30, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so glad to hear your truck-buying experience was smooth and convenient! Our team is always happy to go the extra mile—literally. Enjoy your new truck, and thank you for choosing us!

July 25, 2025

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Employee Rating

The dealership took care of my issue and has always in the past. Very friendly and courteous. Excellent customer service in the service department. I enjoy doing business with this business in Luceda the past. Very friendly and courteous. Excellent customer service in the service department. I enjoy doing business with this business in Lucedale! More

by mcgarityr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jessica Mannon, Kenda Henderson

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Jul 28, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re so happy to hear the team in Lucedale continues to take great care of you! Friendly service and consistent support are what we strive for—thanks for being a loyal customer!

July 17, 2025

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Employee Rating

Great customer service and very knowledgeable of product very short wait time good accommodation friendly staff very short wait time good accommodation friendly staff More

by pugh_larry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2025 -

Walt Massey Chevrolet GMC Lucedale responded

We’re glad to hear you had a great experience with friendly service, helpful product knowledge, and minimal wait time! Providing a smooth and welcoming visit is what we aim for—thanks for the kind words!

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