
Smithtown Nissan
St. James, NY
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2,855 Reviews of Smithtown Nissan
Malik was great he gave me the deal I wanted and I was able to leave the same day. I traded my old Sentra in no hassle and got a new one. Definitely come here if you want a new car! able to leave the same day. I traded my old Sentra in no hassle and got a new one. Definitely come here if you want a new car! More
Horrible customer service. Website pricing has misleading pricing. Multiple fees for reconditioning a certified pre-owned car on top of an "administration fee" Was working o Website pricing has misleading pricing. Multiple fees for reconditioning a certified pre-owned car on top of an "administration fee" Was working on a deal for a used car. Noticed a gauge in two of the sidewalls of the tire. When I brought it to their attention, they did not want to do anything about it. Insisted it was fine and it passed the certified inspection. When walked away, they wanted me to take the car with the bad tires and put 2 tires in the trunk for me to take elsewhere to have put on. The Sales Manager was degrading, insulting and acted like he was doing me a favor. Trying to take advantage of a woman purchasing a car on her own. Do Not recommend! More
Do not buy here they will scam you! I purchased a chevy express van from Smithtown Nissan on 1/28/25. After I paid they told me they did not have the title to the vehicle. I said I did I purchased a chevy express van from Smithtown Nissan on 1/28/25. After I paid they told me they did not have the title to the vehicle. I said I did not want to go through with the purchase until you have the title. They stated they would have the title in 1 week. I call them once each week and keep getting the run around. After 7 weeks I called today 3/22/25 and spoke with a women & I had to explain everything again. She told me someone would call me back. I explained that it has been 7 weeks and I need to speak with someone now. She stated how about you F off and hung up. I see now I was scammed and have to get an attorney to get my money back since they sold a vehicle they dont have a title to or maybe don't even own. More
From the time you enter till you leave you feel very welcomed...We have been dealing with this dealership for over 13 years. TJ the service rep goes beyond what he needs to do just to make sure you are welcomed...We have been dealing with this dealership for over 13 years. TJ the service rep goes beyond what he needs to do just to make sure you are satisfied. I give him 10+...To Nissan, please give him a rase. Thanks for the great service. More