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Alix Webb
Alix Webb at Safford Hyundai Fairfax

Alix Webb | Page 5

Service Advisor

Safford Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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4.6
78 Reviews
4.6

78 Reviews

Write a Review

78 Reviews of Alix Webb

October 22, 2025

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Employee Rating

They were just great. Everyone was polite. They told me what my car needed and fixed it. And it took them a reasonable amount of time. More

by Sandy Scruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush, Jae Ha

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Oct 22, 2025

Safford Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 21, 2025

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Employee Rating

This location will be better after the construction and renovations are done. A little chaotic at the moment More

by bwilburn923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Barker, Joseph Mcnulty, Thomas Kim, Josh Durdaller, Ricky Bush, Jae Ha, JD Davis

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Oct 21, 2025

Safford Hyundai Fairfax responded

Thank you for your feedback! We appreciate your understanding during this transition period at Safford Brown Hyundai Fairfax. We are excited about the improvements and believe they will enhance your experience. Please feel free to reach out if you have any questions or need assistance in the meantime. We look forward to seeing you again! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 20, 2025

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Employee Rating

Alix was helpful through the whole process and kept in constant communication, great experience with service More

by PRASHANT.SINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Safford Hyundai Fairfax responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Safford Brown Hyundai Fairfax.

October 20, 2025

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Employee Rating

Respectful staff. Pricey oil change but was able to make an appointment a day before. More

by Castro.Josue.Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush

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Oct 20, 2025

Safford Hyundai Fairfax responded

Josue Miguel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Hyundai Fairfax. We look forward to having you as one of our valued customers for many more years to come!

October 19, 2025

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Employee Rating

Alice was terrific and very helpful, I appreciated her assistance very much and will continue doing business with her More

by SHAMROCK7
Recommend Dealer
Yes
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Oct 19, 2025

Safford Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 18, 2025

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Employee Rating

You guys kind and friendly service is excellent so quickly. I feel so good and happy. More

by WIJOHNNYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller

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Oct 18, 2025

Safford Hyundai Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Hyundai Fairfax, we look forward to having you as a valued customer for many years to come!

October 17, 2025

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Employee Rating

Porters and service member, Alix, were wonderful. I was in and out after dropping off my car. Shuttle took me home immediately. However, I had asked for wipers to be replaced. Upon pickup we noticed More

by cgoogen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mario

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Oct 18, 2025

Safford Hyundai Fairfax responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

October 15, 2025

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Employee Rating

Great team, love the service, always feels honest with an interest solve the issue at hand. More

by DND1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller , Mario on the shuttle was great too

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Oct 15, 2025

Safford Hyundai Fairfax responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

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Employee Rating

On time, always pleasant and efficient with check-in. Service is quick and easy even during construction. More

by josephosterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 14, 2025

Safford Hyundai Fairfax responded

Thank you for your kind words, Joseph! We're thrilled to hear that your experience at Safford Brown Hyundai Fairfax was pleasant and efficient, even amidst the construction. We strive to provide quick and easy service for all our customers. We look forward to serving you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 13, 2025

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Employee Rating

I have always had good service. Because of alterations there was no customer lounge which is why I gave a 4 More

by LSCOTTRESTON
Recommend Dealer
Yes
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Oct 14, 2025

Safford Hyundai Fairfax responded

Thank you for your feedback, Scott! We appreciate your loyalty to Safford Brown Hyundai Fairfax and are glad to hear you've consistently received good service. We understand that the lack of a customer lounge during alterations was inconvenient, and we are working to enhance the experience for our valued customers. We hope to see you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax

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