Alix Webb
Alix Webb at Safford Brown Hyundai Fairfax

Alix Webb

Service Advisor

Safford Brown Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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4.4
33 Reviews
4.4

33 Reviews

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33 Reviews of Alix Webb

October 15, 2025

Dealership Rating
Employee Rating

Great team, love the service, always feels honest with an interest solve the issue at hand. More

by DND1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller , Mario on the shuttle was great too

Oct 15, 2025

Safford Brown Hyundai Fairfax responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 14, 2025

Dealership Rating
Employee Rating

On time, always pleasant and efficient with check-in. Service is quick and easy even during construction. More

by josephosterman
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 14, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your kind words, Joseph! We're thrilled to hear that your experience at Safford Brown Hyundai Fairfax was pleasant and efficient, even amidst the construction. We strive to provide quick and easy service for all our customers. We look forward to serving you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 13, 2025

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Outstanding sales rep Joseph McNulty. He is the Best sales representative anywhere. Also SBHF is a great dealership. We have bought 3 new Hyundai’s in 6 years there and will do business w More

by richflorence
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Mcnulty, Josh Durdaller

Oct 13, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 13, 2025

Dealership Rating
Employee Rating

I have always had good service. Because of alterations there was no customer lounge which is why I gave a 4 More

by LSCOTTRESTON
Recommend Dealer
Yes
Oct 14, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your feedback, Scott! We appreciate your loyalty to Safford Brown Hyundai Fairfax and are glad to hear you've consistently received good service. We understand that the lack of a customer lounge during alterations was inconvenient, and we are working to enhance the experience for our valued customers. We hope to see you again soon! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 10, 2025

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All the service staff are so helpful and terrific! I especially appreciate George and Josh More

by nancycorbett.ucb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush , George (Jorge)

Oct 10, 2025

Safford Brown Hyundai Fairfax responded

Thanks for sharing your thoughts about your experience with Safford Brown Hyundai Fairfax. We appreciate your business and hope to see you again soon!

October 07, 2025

Dealership Rating
Employee Rating

I am very pleased with the service at Safford Brown. They took my car ahead of the scheduled appointment and were very professional and friendly. More

by ftaylor4645
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2025

Safford Brown Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 06, 2025

Dealership Rating
Employee Rating

Alix handled my repair quickly, and was able to get it 100% done under warranty! So, great job. More

by INFO@ANDREWCGRAY.COM
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Alix

Oct 06, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 06, 2025

Dealership Rating
Employee Rating

Service was fine. I understand the dealer is going through a renovation which makes service timing more challenging. This is understandable in the situation. However, More

by halaflor
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

October 05, 2025

Dealership Rating
Employee Rating

Stafford Brown is the best. c c c c c c c c c xv More

by GAILHERMOSILLA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Oct 05, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your positive feedback, Gail! It's wonderful to hear that you had a great experience with Safford Brown Hyundai Fairfax. We appreciate your support and look forward to serving you again in the future! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 05, 2025

Dealership Rating
Employee Rating

Regular oil change was great, but wish vacuuming and a car wash were included with the service More

by jessicafraser_99
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Durdaller, Ricky Bush

Oct 05, 2025

Safford Brown Hyundai Fairfax responded

Hi Jessica: Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

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