Alix Grubbs
Administration
Mercedes-Benz of Orange County powered by Benzel-Busch
1 Mercedes Way
Harriman, NY 10926
10 Reviews
Write a Review10 Reviews of Alix Grubbs
December 05, 2024
My review of this play is they are terrible. I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I I paid for pre paid maintenance package. I took my car in for service and they wouldn’t honor my plan because the mileage was over by a few miles. I explained that where I live to this place was over 50 miles and I went over the miles driving to them. They still wouldn’t honor it. So I paid for and have been paying for a pre paid maintenance package for nothing. Bunch of crooks. More
November 08, 2024
I had the pleasure of working with Victor Parra Vazquez and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importan and I can’t say enough about him! Thank you for helping me out into getting my dream car and making the process very easy and quick and most importantly thanks for staying after hours for my deal! I had a fantastic experience and I would recommend you to anyone in the market looking for a car! More
October 14, 2023
Chris and Thomas were great help give them raise and it’s very convenient location for us and Chris is very helpful person it’s very convenient location for us and Chris is very helpful person More
Other Employees Tagged: Sam Sierra, Thomas Tzimoulis, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster , Caiya Davis, Walter Pensa, Frank Scott, Chris taccetta
September 01, 2023
Orlando, is world class. His service is incredible. His team rocks! 5 stars forever, yea His service is incredible. His team rocks! 5 stars forever, yea More
Other Employees Tagged: Sam Sierra, Thomas Tzimoulis, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster , Caiya Davis, Walter Pensa, Frank Scott, Orlando
July 05, 2023
The dealership is clean and everyone is friendly. The service team took care of my vehicle and explained what service my vehicle was getting The service team took care of my vehicle and explained what service my vehicle was getting More
Other Employees Tagged: Sam Sierra, Thomas Tzimoulis, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster , Caiya Davis, Walter Pensa, Frank Scott
June 23, 2023
Pay attention to the service they do. Another dealer caught them performing a service at less value. When called out they spoke to the other dealer and agreed to pay for the service that Another dealer caught them performing a service at less value. When called out they spoke to the other dealer and agreed to pay for the service that I had prepaid for. Well after 6 months I am still out over $800. They have basically robbed me. By the way Mercedes corporate is useless. I have a case # and have followed up many times. No one follows up or responds. This is unacceptable at this level of car. I am disappointed in Mercedes as a company and Benzel bush well if you care to get ripped off have your vehicle serviced there. More
Other Employees Tagged: Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster , Caiya Davis, Walter Pensa, Frank Scott
May 26, 2023
I really like the dealership. They have been very helpful and Mike my salesman goes above and beyond to help. They have been very helpful and Mike my salesman goes above and beyond to help. More
Other Employees Tagged: Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster , Caiya Davis, Walter Pensa, Frank Scott
May 02, 2023
Frankie DeVita is the best. He's always extremely helpful with all of Crown Castle fleet vehicles. Class act! He's always extremely helpful with all of Crown Castle fleet vehicles. Class act! More
Other Employees Tagged: Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster , Caiya Davis, Walter Pensa, Frank Scott
April 29, 2023
The worst garage management and Michanic’s no experience and if you call me I will explain my situation the car was sitting in the repair shop for one month for diagnostic I take my car for second opinio and if you call me I will explain my situation the car was sitting in the repair shop for one month for diagnostic I take my car for second opinion the Michanic at the gas station he fix the car in 2 hours and I send the video to Cayla Davis the service advisor she was shocked I complain but no one returned my calls and also I got charged 1934.00 diagnostic’s please feel wto call me any time thanks More
Other Employees Tagged: Sam Sierra, Frankie Devita, Reputation Management, Benzel Admin, Mark Webster , Caiya Davis, Walter Pensa, Frank Scott
June 06, 2019
Thomas Tzimoulis & Orange County Mercedes Thank you Thomas Tzimoulis Greeted Me when i came into the dealer & showed me the Brand new 2020 GLE he took his time to show me all the new features on the tru Thomas Tzimoulis Greeted Me when i came into the dealer & showed me the Brand new 2020 GLE he took his time to show me all the new features on the truck and worked very hard to get me a great deal if your in the market for a new car this is the man to see thanks again More