Alissa Ruparelia

Was introduced to my sales consultant Phoebe Lagas who I had an appointment with on 4 December at 10:00 am to test drive a 2025 Camry. She also introduced me to the Sales Manager Alissa. It was comforting b had an appointment with on 4 December at 10:00 am to test drive a 2025 Camry. She also introduced me to the Sales Manager Alissa. It was comforting being welcomed to the dealership.Tons of positive things to say about Phoebe , she is smart, knows all the apps, set up my phone to my new car explained the new Toyota app. Phoebe is an asset to this dealership team, great experience. Thank you More

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Phoebe lagas is very good and super good sales She helps me with everything and she cares about customers she is the best person I will come back looking for her I will send people come to see her helps me with everything and she cares about customers she is the best person I will come back looking for her I will send people come to see her More

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Best Toyota dealership in Hampton Roads! ! They have the best staff and they always make sure you get what you are looking for and of course the best deal!! make sure you ask for Herbie, Anto ! They have the best staff and they always make sure you get what you are looking for and of course the best deal!! make sure you ask for Herbie, Antoine, Brian or Bill !! best experience ever!!! More

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Fantastic! I highly recommend you buy a vehicle at Hall Toyota Virginia Beach. The entire experience went smoothly. My salesperson Phoebe Lagas was excellent! T I highly recommend you buy a vehicle at Hall Toyota Virginia Beach. The entire experience went smoothly. My salesperson Phoebe Lagas was excellent! There was no high pressure from anyone at the dealership including Finance Manager Bernard Branch & General Sales Manager Alissa Ruparelua. They made sure I got the vehicle that I wanted for an excellent price, Phoebe helped me so that I knew how to operate the vehicle and with my phone. I am so happy with my new 2024 Corolla Cross! Highly recommend! Thank you! More

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Great customer service and Phoebe was very easy to work with! Buy from Hall with confidence! with! Buy from Hall with confidence! More

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Samantha and Alissa were very attentive to what we were looking for. They followed through on requests and were easily accessible. We had a great experience buying from Hall Toyota! looking for. They followed through on requests and were easily accessible. We had a great experience buying from Hall Toyota! More

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Our experience at Hall Toyota was excellent! ! My husband and I purchased a new vehicle on New Year’s Eve and our salesman was Mr. Junie Harris. Mr. Harris was amazing, there was no pressure, he ! My husband and I purchased a new vehicle on New Year’s Eve and our salesman was Mr. Junie Harris. Mr. Harris was amazing, there was no pressure, he was very honest and answered all of the questions we had. After our purchase he followed up with us to make sure that we were well taken care off and we really appreciate his professionalism and hospitality. More

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My husband and I had a HORRIBLE experience at Hall Toyota. We scheduled an appointment to see a vehicle and when we arrived, the vehicle was not ready. After purchasing the vehicle, they promised to Toyota. We scheduled an appointment to see a vehicle and when we arrived, the vehicle was not ready. After purchasing the vehicle, they promised to detail the car and clean it up and that it would be ready in 5 days. That day came and we called for an update only to be told that they hadn't even started on the vehicle. We were told to wait another week, given a loner car, and told that they were going "above and beyond". We reminded our sales rep (Alissa Ruparelia) that our vehicle was not ready when we initially came and there was lack of communication. We finally received the car to find that the middle chair was broken, there were missing parts of the carpet, and the vehicle was dirty on the inside. Alissa refused to return our phone calls and Cole Stoddard helped us out tremendously but confirmed Services were aware of the damages and did nothing. More

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Phoebe, Alissa, and Mike from Finance are really nice people. Phoebe was our salesperson, Alissa the manager, and Mike in finance. They all worked hard to make sure we were happy with our Rav4 purchase a people. Phoebe was our salesperson, Alissa the manager, and Mike in finance. They all worked hard to make sure we were happy with our Rav4 purchase and we felt respected every step of the way. This group is changing the way I think of dealerships. I was uneasy going into a dealership as i thought there would be a lot of pressure. We were looking to buy from carmax to avoid the pressure, however, after reading the reviews on Hall Toyota we decided to give them a try. We are very glad we did. You should too if your in the market for a Toyota. They will treat you well. More

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Phoebe at Hall Toyota was wonderful to work with in purchasing our new SUV. She was knowledgeable and informed, and was patient in helping us learn the new car. The business manager and all we worked purchasing our new SUV. She was knowledgeable and informed, and was patient in helping us learn the new car. The business manager and all we worked with were professional and fair. A great experience and we’ll be back! More

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