Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield
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Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
236 Reviews
4.7

236 Reviews

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236 Reviews of Alissa Fox

March 12, 2025

Dealership Rating
Employee Rating

Jack Depre very Helpful and professional great Toyota Dealership Alisa was very helpful no appointments but was still taken care of More

by cedardeegs
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2025

Conicelli Toyota of Springfield responded

Thank you for this five star review and kind words. We appreciate your positive feedback and business. Paula d., Customer Relations

March 03, 2025

Dealership Rating
Employee Rating

Alisa is so pleasant and knowledgeable; she texts me when she hears if my car needs anything or when it will be ready for pickup. I typically take a shuttle to work the drivers - Bill and Rickie are so pleas More

by TONI12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill and Rickie, shuttle drivers

Mar 03, 2025

Conicelli Toyota of Springfield responded

Thanks for this five star review. We appreciate the positive feedback and your business. Paula d., Customer Relations

March 02, 2025

Dealership Rating
Employee Rating

Everyone was friendly nice and clean love it here. Anthony is a great sales person More

by CANDYCASSIDY15
Sales Price Transparency
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Recommend Dealer
Yes
Mar 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words; we appreciate it! Paula d., Customer Relations

February 10, 2025

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Employee Rating

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

by SM.FIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

So sorry to hear your wait time exceeded your expectations. I'll be sure to let our service manage know if this issue. We do appreciate your business. Paula d., Customer Relations

February 10, 2025

Dealership Rating
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Service always top notch. I was told an hour and 30 min. Car was done right on time. More

by donnalauria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Coffin

Feb 10, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

February 09, 2025

Dealership Rating
Employee Rating

Wonderful place. .. They work hard and do a great job and are customer friendly... and I love the shuttle! More

by WHITESTUCCO20
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 06, 2025

Dealership Rating
Employee Rating

As soon as I entered the facility to pick Up my car I was greeted. Everyone was kind, especially Ms. A. Fox More

by LOULOU620
Workmanship
Service Time
Recommend Dealer
Yes
Feb 07, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the kind words, your positive feedback and business. Paula d., Customer Relations

February 02, 2025

Dealership Rating
Employee Rating

Excellent and prompt service. Work was done in the timeframe I requested and communication was good during the time my car was at the dealership. More

by ROEROE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

Feb 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words. We appreciate your business. Paula d., Customer Relations

January 28, 2025

Dealership Rating
Employee Rating

The staff is helpful and the service polite. It lost a star because it takes two weeks to get an appt. Also I’m disappointed that the hard breaking recall** wasn’t fixed at my regular servic More

by Eyesofmarch80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Conicelli Toyota of Springfield responded

Sarah, thanks for sharing your recent experience with our service center at Conicelli Toyota of Springfield. I am disappointed to hear that your recall work was not performed. I sent your concerns to our Service manager, Jack DePre, asking him to look into this for you. We appreciate your business. Paula d., Customer Relations

January 25, 2025

Dealership Rating
Employee Rating

Please continue to provide the service you give us it’s greatly appreciated. You have me locked in. Thank you More

by harold1950jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. We appreciate your business. Paula d., Customer Relations

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