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Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield
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Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
196 Reviews
4.7

196 Reviews

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196 Reviews of Alissa Fox

November 18, 2024

Dealership Rating
Employee Rating

Communication horrible took 3. 5 hours to do ska simple service staff wasn’t too nice More

by alanalexis10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jack DePre, Brian Coffin

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November 17, 2024

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Employee Rating

Your service associates are the "BEST". Extremely efficient , friendly, and caring. They make you feel as though you are "one-of-the-family". More

by FRANFURLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre, Brian Coffin

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Nov 18, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

November 16, 2024

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Employee Rating

They were very nice and fast. They were extremely efficient. And I would highly recommend. More

by ADEBARBERIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Brian Coffin

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Nov 18, 2024

Conicelli Toyota of Springfield responded

Thanks for your business and the kind words. Paula d., Customer Relations

November 15, 2024

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Employee Rating

I am very satisfied with the customer service and The waiting room is clean and comfortable! More

by RASHIDPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

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Nov 18, 2024

Conicelli Toyota of Springfield responded

Thanks for a great five star review. We appreciate your business. Paula d., Customer Relations

November 13, 2024

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Employee Rating

Everyone was very helpful! Work was performed on time and price was communicated before repairs were done! More

by pdwhalen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 14, 2024

Conicelli Toyota of Springfield responded

Thanks for the kind words and five star rating. We appreciate it! Paula d., Customer Relations

November 11, 2024

Dealership Rating
Employee Rating

Alissa was excellent. She set up the repairs and kept me informed and got the job done. More

by LSLOANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

November 10, 2024

Dealership Rating
Employee Rating

Alisa Fox has been my service agent since I bought my car for Conicelli. She has always directed me for the proper service for my car. More

by JOEANDCASS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

November 09, 2024

Dealership Rating
Employee Rating

Great service . Very helpful staff . Takes time to evaluate my car & keep it in great running condition . More

by PSTUS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 12, 2024

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

November 08, 2024

Dealership Rating
Employee Rating

Associates are friendly and courteous. Services are efficient and professionally performed. Dealership clean and comfortable. More

by FRANFURLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

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Nov 12, 2024

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

November 07, 2024

Dealership Rating
Employee Rating

Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More

by jmassa7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Steve Gerace, AJ Vanhart, Frank Marchesano, Jim McCormick, John Devenney, Paul Sawyer, Brian Coffin

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Nov 12, 2024

Conicelli Toyota of Springfield responded

Thank you for the positive feedback from your recent service experience. We appreciate your business. Paula d. Customer Relations

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