Alissa Fox

The staff is helpful and the service polite. It lost a star because it takes two weeks to get an appt. Also I’m disappointed that the hard breaking recall** wasn’t fixed at my regular servic It lost a star because it takes two weeks to get an appt. Also I’m disappointed that the hard breaking recall** wasn’t fixed at my regular service appt and state inspection appt. I feel that should have been automatically addressed. Now I need to schedule a new appt which will take another afternoon. Sarah More

by Eyesofmarch80 Verified Customer Verified Customer

Report | Print

Please continue to provide the service you give us it’s greatly appreciated. You have me locked in. Thank you greatly appreciated. You have me locked in. Thank you More

by harold1950jones Verified Customer Verified Customer

Report | Print

Fast and knowledgeable service Quick turn around with professional staff Thank you Toyota Springfield! Your the best professional staff Thank you Toyota Springfield! Your the best More

by lestrangekim16 Verified Customer Verified Customer

Report | Print

Alisa was so helpful in signing me up for the Toyota care she always so sweet. Thank you ! she always so sweet. Thank you ! More

by JMORELLI4 Verified Customer Verified Customer

Report | Print

Easy process from start to finish and I really being able to receive updates on the status of my vehicle! to receive updates on the status of my vehicle! More

by kcoupe2 Verified Customer Verified Customer

Report | Print

The Best Service Department I've ever been to ! Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. More

by blessedyear2425 Verified Customer Verified Customer

Report | Print

Worked out great. Smooth process. Would be glad to use them again for service in the future. Smooth process. Would be glad to use them again for service in the future. More

by chris.j.george5 Verified Customer Verified Customer

Report | Print

The employees in the dealership are excellent. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. More

by ORCH Verified Customer Verified Customer

Report | Print

The time spent was within what was estimated, and the work done completed was good. work done completed was good. More

by TCOOLTESS Verified Customer Verified Customer

Report | Print

I received very helpful information at the front desk when checking in, and the service was excellent. when checking in, and the service was excellent. More

by martmann3816 Verified Customer Verified Customer

Report | Print