Alissa Fox

I found the staff members easy to talk with; and not know-it all's. They are willing to listen to your concerns; and then politely offer their feedback on what the problem "might" be. Ending up with, we know-it all's. They are willing to listen to your concerns; and then politely offer their feedback on what the problem "might" be. Ending up with, we'll check it out to be sure what it is. This is really being diplomatic, and polite to your customers. My only drawback was we had two issues to take care; and one of them included pistons to hold the hood up; and your parts department did not have the parts on hand; so, we had to make another trip back; and wait in line again to have our car repaired. More

by GINOK5 Verified Customer Verified Customer

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Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More

by jmassa7926 Verified Customer Verified Customer

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I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More

by WILSONCAR127 Verified Customer Verified Customer

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Web site easily accessed made appointment fast with wide selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. More

by jmassa7926 Verified Customer Verified Customer

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Great service, fast, reliable and always a pleasant experience . Highly Recommend. My go to for many years experience . Highly Recommend. My go to for many years More

by GREGGOYO Verified Customer Verified Customer

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An excellent fix for the many issues that was at the time more dangerous than My wife and I realized. A special thank you to your entire team. A real pleasure, thank’s again. more dangerous than My wife and I realized. A special thank you to your entire team. A real pleasure, thank’s again. More

by HINESBIN Verified Customer Verified Customer

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Always good, prompt service. Good communication keeping you up to date on your vehicle’s needs Good communication keeping you up to date on your vehicle’s needs More

by ROEROE04 Verified Customer Verified Customer

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Alissa Fox is stellar, I recommended two more people to your service desk because of her. I love Conicelli of Springfield, they are Honest, upfront, and will always answer your questions. your service desk because of her. I love Conicelli of Springfield, they are Honest, upfront, and will always answer your questions. More

by JOSIEM617 Verified Customer Verified Customer

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Very good service but takes little more time. I hope next time they are going to take less time. I hope next time they are going to take less time. More

by Asif Verified Customer Verified Customer

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Service is adequate. I'm uncertain if the diagnostic reason they gave me was accurate or not. I am still awaiting a return phone call to express my concerns. I'm uncertain if the diagnostic reason they gave me was accurate or not. I am still awaiting a return phone call to express my concerns. More

by gjacks49 Verified Customer Verified Customer

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