Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield
Refer Me

Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

Contact Me
4.7
233 Reviews
4.7

233 Reviews

Write a Review

233 Reviews of Alissa Fox

February 10, 2025

Dealership Rating
Employee Rating

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

by SM.FIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

So sorry to hear your wait time exceeded your expectations. I'll be sure to let our service manage know if this issue. We do appreciate your business. Paula d., Customer Relations

February 10, 2025

Dealership Rating
Employee Rating

Service always top notch. I was told an hour and 30 min. Car was done right on time. More

by donnalauria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Coffin

Feb 10, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

February 09, 2025

Dealership Rating
Employee Rating

Wonderful place. .. They work hard and do a great job and are customer friendly... and I love the shuttle! More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

February 06, 2025

Dealership Rating
Employee Rating

As soon as I entered the facility to pick Up my car I was greeted. Everyone was kind, especially Ms. A. Fox More

by LOULOU620
Workmanship
Service Time
Recommend Dealer
Yes
Feb 07, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the kind words, your positive feedback and business. Paula d., Customer Relations

February 02, 2025

Dealership Rating
Employee Rating

Excellent and prompt service. Work was done in the timeframe I requested and communication was good during the time my car was at the dealership. More

by ROEROE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre

Feb 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating and kind words. We appreciate your business. Paula d., Customer Relations

January 28, 2025

Dealership Rating
Employee Rating

The staff is helpful and the service polite. It lost a star because it takes two weeks to get an appt. Also I’m disappointed that the hard breaking recall** wasn’t fixed at my regular servic More

by Eyesofmarch80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2025

Conicelli Toyota of Springfield responded

Sarah, thanks for sharing your recent experience with our service center at Conicelli Toyota of Springfield. I am disappointed to hear that your recall work was not performed. I sent your concerns to our Service manager, Jack DePre, asking him to look into this for you. We appreciate your business. Paula d., Customer Relations

January 25, 2025

Dealership Rating
Employee Rating

Please continue to provide the service you give us it’s greatly appreciated. You have me locked in. Thank you More

by harold1950jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2025

Conicelli Toyota of Springfield responded

Thanks so much for a great five star review. We appreciate your business. Paula d., Customer Relations

January 23, 2025

Dealership Rating
Employee Rating

Fast and knowledgeable service Quick turn around with professional staff Thank you Toyota Springfield! Your the best More

by lestrangekim16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

Conicelli Toyota of Springfield responded

Thank you for a great five star review. We appreciate your kind words and business. Paula d., Customer Relations

January 16, 2025

Dealership Rating
Employee Rating

Alisa was so helpful in signing me up for the Toyota care she always so sweet. Thank you ! More

by JMORELLI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Conicelli Toyota of Springfield responded

Thank you for the kind words and five star rating. We appreciate your business. Paula d., Customer Relations

January 12, 2025

Dealership Rating
Employee Rating

Easy process from start to finish and I really being able to receive updates on the status of my vehicle! More

by kcoupe2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Conicelli Toyota of Springfield responded

Thank you for sharing your recent experience with our dealership. We appreciate the five star rating. Paula d., Customer Relations

1
...

Dealership Inventory (161 Vehicles)

used 2017 Jeep Wrangler Unlimited car, priced at $18,388
2017 Jeep Wrangler Unlimited
used
Gobi Clearcoat exterior
Automatic
Four-wheel Drive
used 2021 Ford Mustang car, priced at $29,888
2021 Ford Mustang
used
Carbonized Gray Metallic exterior
Manual
Rear-wheel Drive
new 2024 Toyota Prius car, priced at $29,225
2024 Toyota Prius
new
Red exterior
CVT
Front-wheel Drive
used 2022 Toyota Corolla Hybrid car, priced at $23,488
2022 Toyota Corolla Hybrid
used
CELESTITE 1K3 exterior
CVT
Front-wheel Drive
used 2023 Toyota Camry car, priced at $29,888
2023 Toyota Camry
used
Cavalry Blue exterior
Automatic
Front-wheel Drive
new 2025 Toyota Tacoma car, priced at $50,960
2025 Toyota Tacoma
new
Ice exterior
Automatic
Four-wheel Drive