Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield
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Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
210 Reviews
4.7

210 Reviews

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210 Reviews of Alissa Fox

December 21, 2024

Dealership Rating
Employee Rating

The service department Always takes great care of my vehicle, the waiting lounge is large and comfortable and the valet is also large and accommodating More

by DANWOOD1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 16, 2024

Dealership Rating
Employee Rating

Everything was good no problem did not have to wait long the guys at Toyota were great More

by CHEFCLARKE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Conicelli Toyota of Springfield responded

Thank you for the four star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 13, 2024

Dealership Rating
Employee Rating

Overall service was great. Alisa Fox is a very knowledgeable service manager. I will return for future service. More

by MARIE_CHENOWETH
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Dec 16, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the opportunity to assist you with servicing your vehicle. Paula d., Customer Relations

December 10, 2024

Dealership Rating
Employee Rating

I been dealing with Conicelli Toyota and Maria for 20 years , they always treat you good no pressure and really care about getting you in a car,highly recommend them.thank you More

by samuelmenasion016
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Dec 11, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate the positive feedback regarding your experiences with our dealership and Maria. Paula d., Customer Relations

December 10, 2024

Dealership Rating
Employee Rating

The car has been there 4 times. Each time they did not fix the problem. The third time the car came back with more problems, including no heat. We had heat when we brought it in. T More

by Reeality1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 11, 2024

Conicelli Toyota of Springfield responded

I am sorry to hear that your recent service experience did not meet your expectations. I shared these concerns with our service manager Jack DePre. I would like to have Jack speak to you. Can you contact me with your name and phone # so I can pass it on to him? Thank you Paula d, Customer Relations

December 07, 2024

Dealership Rating
Employee Rating

Great service. Very helpful when I call to inquire about my warrantee. Service was quick. More

by JACKIEVENDITTI15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

Dec 09, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate it. Paula d., Customer Relations

December 07, 2024

Dealership Rating
Employee Rating

I am writing to express my sincere appreciation for the outstanding service I recently received from your team. From start to finish, the professionalism and dedication exhibited by everyone I interacted w More

by BRYSONNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Conicelli Toyota of Springfield responded

We greatly appreciate you taking time to share your experience with our service center at Conicelli Toyota of Springfield. Your kind words and positive feedback lets us know we are achieving our goals in customer satisfaction. Thank you again for your business. Paula d., Customer Relations

December 04, 2024

Dealership Rating
Employee Rating

Excellent and timely customer service comfortable waiting room with wifi access Friendly customer service rep More

by eliejacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

December 04, 2024

Dealership Rating
Employee Rating

Service was professional and efficient. Staff were friendly and courteous. Waiting space was clean with snacks and coffee. More

by MICHELEBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2024

Conicelli Toyota of Springfield responded

Thanks for the five star review and positive feedback. We appreciate your business. Paula d., Customer Relations

December 01, 2024

Dealership Rating
Employee Rating

Everything was good I like the service people but for oil change it shouldn’t take 3 to 4 hours More

by ANZOUMANEMEITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate it. Paula d., Customer Relations

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