Alissa Fox
Alissa Fox at Conicelli Toyota of Springfield
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Alissa Fox

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
187 Reviews
4.7

187 Reviews

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187 Reviews of Alissa Fox

November 07, 2024

Dealership Rating
Employee Rating

I found the staff members easy to talk with; and not know-it all's. They are willing to listen to your concerns; and then politely offer their feedback on what the problem "might" be. Ending up with, we More

by GINOK5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre

November 07, 2024

Dealership Rating
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Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More

by jmassa7926
Service Price Transparency
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Recommend Dealer
Yes

November 04, 2024

Dealership Rating
Employee Rating

I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More

by WILSONCAR127
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

October 30, 2024

Dealership Rating
Employee Rating

Web site easily accessed made appointment fast with wide selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. More

by jmassa7926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 31, 2024

Conicelli Toyota of Springfield responded

Many thanks for the five star review and positive feedback regarding your recent experience. We appreciate your business. Paula d., Customer Relatons

October 28, 2024

Dealership Rating
Employee Rating

Great service, fast, reliable and always a pleasant experience . Highly Recommend. My go to for many years More

by GREGGOYO
Service Price Transparency
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Recommend Dealer
Yes
Oct 30, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate your business. Paula d., Customer Relations

October 26, 2024

Dealership Rating
Employee Rating

An excellent fix for the many issues that was at the time more dangerous than My wife and I realized. A special thank you to your entire team. A real pleasure, thank’s again. More

by HINESBIN
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Gerace

Oct 28, 2024

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance; we appreciate your business.

October 25, 2024

Dealership Rating
Employee Rating

Always good, prompt service. Good communication keeping you up to date on your vehicle’s needs More

by ROEROE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Romel Bolger

Oct 25, 2024

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate your business. Paula d., Customer Relations

October 25, 2024

Dealership Rating
Employee Rating

Alissa Fox is stellar, I recommended two more people to your service desk because of her. I love Conicelli of Springfield, they are Honest, upfront, and will always answer your questions. More

by JOSIEM617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack DePre , Matthew Hoyle

Oct 25, 2024

Conicelli Toyota of Springfield responded

Thank you for the five star review. We appreciate your kind words and business. Paula d., Customer Relations

October 24, 2024

Dealership Rating
Employee Rating

Very good service but takes little more time. I hope next time they are going to take less time. More

by Asif
Service Price Transparency
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Recommend Dealer
Yes
Oct 24, 2024

Conicelli Toyota of Springfield responded

Thanks Asif for the five star rating. I understand how it can be inconvenient some days having to wait a bit longer for service. I hope that your next experience will meet your expectations. We appreciate your business. Paula d., Customer Relations

October 24, 2024

Dealership Rating
Employee Rating

Service is adequate. I'm uncertain if the diagnostic reason they gave me was accurate or not. I am still awaiting a return phone call to express my concerns. More

by gjacks49
Service Price Transparency
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Recommend Dealer
Yes
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