187 Reviews
Write a Review187 Reviews of Alissa Fox
November 07, 2024
I found the staff members easy to talk with; and not know-it all's. They are willing to listen to your concerns; and then politely offer their feedback on what the problem "might" be. Ending up with, we know-it all's. They are willing to listen to your concerns; and then politely offer their feedback on what the problem "might" be. Ending up with, we'll check it out to be sure what it is. This is really being diplomatic, and polite to your customers. My only drawback was we had two issues to take care; and one of them included pistons to hold the hood up; and your parts department did not have the parts on hand; so, we had to make another trip back; and wait in line again to have our car repaired. More
Other Employees Tagged: Jack DePre
November 07, 2024
Always number one in customer care and service. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. Friendly and knowledgeable service desk. Easy to use company app with wide choices for appointments. More
Other Employees Tagged: Christina Randall, Jack DePre, Steve Gerace, AJ Vanhart, Frank Marchesano, Jim McCormick, John Devenney, Paul Sawyer, Brian Coffin
November 04, 2024
I am always happy with my cars preforming greatly after I leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . leave Toyota sprifield. Honestly I don’t want to spend to money but I do. Alway the right thing to do. My 2017 works as new . More
Other Employees Tagged: Christina Randall, Jack DePre, Brian Coffin
October 30, 2024
Web site easily accessed made appointment fast with wide selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. selection for service and work to be performed. Tech friendly and very helpful car care I would not take anywhere else. More
Other Employees Tagged: Christina Randall, Jack DePre, AJ Vanhart, Brian Coffin , Frank
October 28, 2024
Great service, fast, reliable and always a pleasant experience . Highly Recommend. My go to for many years experience . Highly Recommend. My go to for many years More
Other Employees Tagged: Joel Morales, Prince Ebo, Christina Randall, Kenny Ma, Jack DePre, AJ Vanhart, Brian Coffin , Matthew Hoyle
October 26, 2024
An excellent fix for the many issues that was at the time more dangerous than My wife and I realized. A special thank you to your entire team. A real pleasure, thank’s again. more dangerous than My wife and I realized. A special thank you to your entire team. A real pleasure, thank’s again. More
Other Employees Tagged: Steve Gerace
October 25, 2024
Always good, prompt service. Good communication keeping you up to date on your vehicle’s needs Good communication keeping you up to date on your vehicle’s needs More
Other Employees Tagged: Romel Bolger
October 25, 2024
Alissa Fox is stellar, I recommended two more people to your service desk because of her. I love Conicelli of Springfield, they are Honest, upfront, and will always answer your questions. your service desk because of her. I love Conicelli of Springfield, they are Honest, upfront, and will always answer your questions. More
Other Employees Tagged: Jack DePre , Matthew Hoyle
October 24, 2024
Very good service but takes little more time. I hope next time they are going to take less time. I hope next time they are going to take less time. More
Other Employees Tagged: Christina Randall, Ayah Maghtha, Tom Moore, Jack DePre, Malcom Johnson, AJ Vanhart, Brian Coffin, David Rush , Matthew Hoyle
October 24, 2024
Service is adequate. I'm uncertain if the diagnostic reason they gave me was accurate or not. I am still awaiting a return phone call to express my concerns. I'm uncertain if the diagnostic reason they gave me was accurate or not. I am still awaiting a return phone call to express my concerns. More