Alicia Jeffery

We have been doing business here for more than fifteen years. Would not go anywhere else. years. Would not go anywhere else. More

by Jnixon Verified Customer Verified Customer

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Had a noise concern with my new truck. Contacted the service department and they handled it from there without inconveniencing me in any way with their pickup and delivery they had my truc Contacted the service department and they handled it from there without inconveniencing me in any way with their pickup and delivery they had my truck diagnosed, repaired and back to me without interruption of my normal daily routine. I couldn’t be happier More

by SBIRCH2013 Verified Customer Verified Customer

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Ganley has had my car twice in four months. The first time it was in, they told me it was a temporary fix. The problem I was having, reoccurred again. Now they’ve had my car for over a month, n The first time it was in, they told me it was a temporary fix. The problem I was having, reoccurred again. Now they’ve had my car for over a month, no communication, and no rental. It’s getting very frustrating being without a car for this long. At this point, I would not recommend Ganley to anyone for anything. More

by JMUELLER9711 Verified Customer Verified Customer

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specified the problem and it was taken care of promptly. Had a cup of coffee while I waited. Had a cup of coffee while I waited. More

by JRMAR1 Verified Customer Verified Customer

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Thank you Ashley and team for all the hard work into getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ getting my car fixed I appreciate all the hard work and effort put in to make me happy again ❣️ More

by cruiz8882 Verified Customer Verified Customer

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outstanding staff was great we’ll definitely will be coming again for next oil change coming again for next oil change More

by Star Verified Customer Verified Customer

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The Service Department at Ken Ganley Ford in Parma is very good. I’ve had oil changes and a new battery install to major repair work (torque converter and purge/vapor mgmt. valve replacements) since th very good. I’ve had oil changes and a new battery install to major repair work (torque converter and purge/vapor mgmt. valve replacements) since the change in ownership (Gillingham to Ganley). I’m happy to report the quality of service did not disappoint … very good … from the service advisors (Dave Moga & Alicia Jeffery) to the technicians that did the work. Also Jeremy Watson (Service Mgr) was always accessible if needed. Thank you! More

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My advisor was great took me with me . As I didn't have an appt. Her name was alica jefferys.im so glad liberty closed in parma they ripped me off. As I didn't have an appt. Her name was alica jefferys.im so glad liberty closed in parma they ripped me off. More

by Bobhenderson Verified Customer Verified Customer

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Would not recommend dealership,they did not finish the job by putting enough fluid in bottle job by putting enough fluid in bottle More

by ROBERT_PAULO Verified Customer Verified Customer

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Had a nail in one of my tires, and they fixed it right up. There was a small scuff on one of the rims, and they repaired that as well. Alicia's great. 5/5! up. There was a small scuff on one of the rims, and they repaired that as well. Alicia's great. 5/5! More

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