Alicia Jeffery

I was very satisfied with my appointment. Everything was done on time. Everyone was super friendly. Service advisor, who took care of my appointment, Alicia Jeffery, was very knowledgeable an Everything was done on time. Everyone was super friendly. Service advisor, who took care of my appointment, Alicia Jeffery, was very knowledgeable and helpful. More

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Very helpful, courteous and great follow through. Alicia in Service worked to get me the best price on tires for my truck. Very knowledgeable and helpful through this process. Alicia in Service worked to get me the best price on tires for my truck. Very knowledgeable and helpful through this process. More

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Second time back since the change ( Bob Gillingham) I believe Ken Ganley stepped up to 100% on customer service from Alyssa customer service on the phone to the service department. Very Clean inside Wo believe Ken Ganley stepped up to 100% on customer service from Alyssa customer service on the phone to the service department. Very Clean inside Would I go back, most definitely. Thank you. Happy Holidays More

by JERRYKASZAR Verified Customer Verified Customer

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Great service and great staff that handles our car. We will definitely come back again We will definitely come back again More

by Pscoates98 Verified Customer Verified Customer

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Great service, great customer service, they even gave me a detailed list of what future repairs are needed a detailed list of what future repairs are needed More

by BFLASH0 Verified Customer Verified Customer

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They were great, very honest about the expected time. Told me upfront they were behind and I can respect that as a professional myself. Told me upfront they were behind and I can respect that as a professional myself. More

by BUBBLESANDSUCH2013 Verified Customer Verified Customer

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Friendly and courteous. Job was done in a spectacular time. I Thank you for a job well done Job was done in a spectacular time. I Thank you for a job well done More

by Jakenryry Verified Customer Verified Customer

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Great service. I was always a fan of Gillingham Ford,but it seemed sometimes as though long time employees had become very complacent.The new crew seems much more c I was always a fan of Gillingham Ford,but it seemed sometimes as though long time employees had become very complacent.The new crew seems much more committed to taking care of customers. More

by Tjc120 Verified Customer Verified Customer

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Alicia, was professional and friendly. I handle a fleet of vehicles and she was able to adapt to the schedule I requested with getting the vehicles picked up and dropped off, completing th I handle a fleet of vehicles and she was able to adapt to the schedule I requested with getting the vehicles picked up and dropped off, completing the recall on one vehicle a day until all the vehicles in my fleet were done. She kept me updated on any issue. Working with her was very easy. More

by JAMIE.CHEVERIER Verified Customer Verified Customer

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She did a great job of finding my Ford rewards points and I didn’t even have to pay for my oil change! She was very courteous and kind even Suggested places for breakfast while I waited for my car Show me t I didn’t even have to pay for my oil change! She was very courteous and kind even Suggested places for breakfast while I waited for my car Show me the waiting area with the business center, which I used! I will definitely be coming back! More

by Lmthunberg Verified Customer Verified Customer

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