Alfredo (Al) Bustamante

Al Bustamonte is a true professional- knowledgeable, personable, and has mastered the art of listening. He is superb representative of Germain Honda!!! Always a pleasure to work with a PRO. personable, and has mastered the art of listening. He is superb representative of Germain Honda!!! Always a pleasure to work with a PRO. More

by wrfladd Verified Customer Verified Customer

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al was fantastic. Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away Cost estimate was accurate , service was completed when promised. He is always very polite and respectful. Why go to the Acura dealership miles away , when Germain Honda has techs certified on Acura vehicles and the work can be completed at a lower cost. More

by mkgatct Verified Customer Verified Customer

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Al Bustamante was very professional and helpful. I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; I also want to give a shout-out to Dave McKee. We have had our Honda for many years and are definitely Honda enthusiasts. Germain Honda is the best; thank you! More

by drdavog Verified Customer Verified Customer

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Service department was very thorough and resolved my ac problem effectively and provided additional information. problem effectively and provided additional information. More

by mhsabol Verified Customer Verified Customer

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Alfredo is wonderful always so helpful at every visit I really appreciate him. He really does an amazing job. really appreciate him. He really does an amazing job. More

by nsanderson4 Verified Customer Verified Customer

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The service department, including the manager and its service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sal service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sales process. More

by bspitz66 Verified Customer Verified Customer

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It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More

by bspitz66 Verified Customer Verified Customer

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Finance person did not advise us of proper financing options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% option. The Finance person told us the Ceamic coating process would take 45 minutes when in fact it took 2.5 hours!! The initial cost for the Ceramic coating he quoted was $995 but when I said no, he lowered the price to $600. If it is $600 then don't try to sell it to me for $995. Everyone else was great to work with but the finance guy was not. More

by TWOSCHIMS Verified Customer Verified Customer

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Great cutstomer service, professional,expedient. Alfredo friendly and worked diligently to get me in an out. Alfredo friendly and worked diligently to get me in an out. More

by jtrina1921 Verified Customer Verified Customer

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Professional Predictable Proficient I have no more to write in this segment if you don't mind write in this segment if you don't mind More

by cllang Verified Customer Verified Customer

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