Alfredo (Al) Bustamante
Alfredo (Al) Bustamante at Germain Honda of Surprise
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Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9
99 Reviews
4.9

99 Reviews

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99 Reviews of Alfredo (Al) Bustamante

April 15, 2025

Dealership Rating
Employee Rating

The service department, including the manager and its service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sal More

by bspitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

Apr 16, 2025

Germain Honda of Surprise responded

Your business and kind words mean are greatly appreciated. Our service team will be honored to learn of your high praise as your trust and faith in them to keep you coming back means so much to us all. Best Regards, Sassha Motz General Manager

April 14, 2025

Dealership Rating
Employee Rating

It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More

by bspitz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

Apr 14, 2025

Germain Honda of Surprise responded

We thank you for sharing our team's efforts in ensuring your overall satisfaction. Best Regards, Sassha Motz General Manager

April 14, 2025

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Employee Rating

Finance person did not advise us of proper financing options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% More

by TWOSCHIMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 14, 2025

Dealership Rating
Employee Rating

Great cutstomer service, professional,expedient. Alfredo friendly and worked diligently to get me in an out. More

by jtrina1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2025

Germain Honda of Surprise responded

We're glad you had a great experience with us! It's great to hear that Alfredo was helpful and efficient, and made sure all of your needs and expectations were met. We appreciate your business and hope to work with you again. Best Regards, Sassha Motz General Manager

April 07, 2025

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Employee Rating

Professional Predictable Proficient I have no more to write in this segment if you don't mind More

by cllang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2025

Germain Honda of Surprise responded

Thank you for your business and positive feedback on your service visit. Best Regards, Sassha Motz General Manager

April 04, 2025

Dealership Rating
Employee Rating

They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. More

by jumper22ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Garcia

Apr 07, 2025

Germain Honda of Surprise responded

Thank you for sharing your quality and efficient service experience with us here at Germain Honda of Surprise. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

April 03, 2025

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Employee Rating

Pleasant and spacious waiting area. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. More

by georgecedwards
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Apr 04, 2025

Germain Honda of Surprise responded

We are happy your enjoyed a quality and comfy visit during your recent service experience. Best Regards, Sassha Motz General Manager

April 03, 2025

Dealership Rating
Employee Rating

Todo muy bien desde que entras hasta que entrgan El carro.gracias por Todo.recomendado More

by rubencuevas.0557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kihara

Apr 04, 2025

Germain Honda of Surprise responded

Le agradecemos que se tome el tiempo para compartir su experiencia y para su negocio. Saludos, Sassha Motz Gerente General

March 26, 2025

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Employee Rating

Very pleased with the service I received. Timely and professional as well. Lyft ride was a nice bonus More

by randaricha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Garcia

Apr 03, 2025

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

March 26, 2025

Dealership Rating
Employee Rating

I like the service that's the reason I keep going back, because it is overpriced. More

by mex2lxa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 03, 2025

Germain Honda of Surprise responded

We truly value your business and look forward to our continued relationship. Best Regards, Sassha Motz General Manager

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