

Alfredo (Al) Bustamante
Service Advisor
Germain Honda of Surprise
13270 N Autoshow Ave
Surprise, AZ 85388
99 Reviews
Write a Review99 Reviews of Alfredo (Al) Bustamante
April 15, 2025
The service department, including the manager and its service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sal service writers, is one of the major determining factors in the dealership's success. More emphasis should be placed on making them a part of the sales process. More
Other Employees Tagged: David McKee
April 14, 2025
It has a united service department that can combine efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. efforts to solve maintenance problems. This is highly valuable for the customer, especially in situations involving complex electrical problems. More
Other Employees Tagged: David McKee
April 14, 2025
Finance person did not advise us of proper financing options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% options. He said 7.5% was the best offer he had and had never seen a 2.99% finance. We worked with sales people and they were able to find the 2.99% option. The Finance person told us the Ceamic coating process would take 45 minutes when in fact it took 2.5 hours!! The initial cost for the Ceramic coating he quoted was $995 but when I said no, he lowered the price to $600. If it is $600 then don't try to sell it to me for $995. Everyone else was great to work with but the finance guy was not. More
Other Employees Tagged: Nate Garcia, George Haslerig, Todd Forbis
April 04, 2025
They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. manner. Plus they added addition of a free car wash has always nice. More
Other Employees Tagged: Nate Garcia
March 26, 2025
Very pleased with the service I received. Timely and professional as well. Lyft ride was a nice bonus Timely and professional as well. Lyft ride was a nice bonus More
Other Employees Tagged: Nate Garcia
