Alfredo (Al) Bustamante

Well organized. As soon as I pulled in for my 7 am appointment someone was there to greet me and direct me to a service manager. Service was timely. Bring back the As soon as I pulled in for my 7 am appointment someone was there to greet me and direct me to a service manager. Service was timely. Bring back the donuts. More

by svirsky69 Verified Customer Verified Customer

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Very nice and always attentive to our needs. Our service advisor was very good and concerned to make sure we were taken care of. Our service advisor was very good and concerned to make sure we were taken care of. More

by bfr4858 Verified Customer Verified Customer

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Alfredo consistently gives us excellent service and sound recommendations on our Honda Pilot service and repairs. recommendations on our Honda Pilot service and repairs. More

by 696howell Verified Customer Verified Customer

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Al is always professional and helpful in understanding what is needed. Open communication and frequent contact regarding service what is needed. Open communication and frequent contact regarding service More

by Cadac Verified Customer Verified Customer

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The speed of completion for services is much too slow (2 1/2 hrs for an oil change} 1/2 hrs for an oil change} More

by dmoake3 Verified Customer Verified Customer

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The BEST Dealership around. The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! The Service manager David Phenomenal. Al the service advisor the best around. Always helping you and communicates everything to you!!! More

by knece40 Verified Customer Verified Customer

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I made an appointment from your website! That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met out That was on a Thursday for Monday! I went in but they had no record! So I rescheduled an appointment for Wednesday. I brought my Honda in was met outside by a service writer. He was very personable! I asked for a ride home since it would take 4 hours. He ordered a Lyft for me! My car was in for recall repair! It was done in 3 hours! Excellent customer service but problem with their appointment booking on their app! I still gave a 5 stars for how I was treated and customer service! Well done! Great experience!! More

by jakim1055 Verified Customer Verified Customer

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Germain Honda always provides great service and is always flexible to fit you in schedule. flexible to fit you in schedule. More

by kendraysantos Verified Customer Verified Customer

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The sevice of my honda was great. On time and met my expectations. The sevice center was very thorough and explained what needed to be addressed in the future. On time and met my expectations. The sevice center was very thorough and explained what needed to be addressed in the future. More

by tony.sicari Verified Customer Verified Customer

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Alfredo Bustamonte in the service department is always very helpful in scheduling my appointments for service of our 2018 Honda CRV and the work done by the service department is excellent! very helpful in scheduling my appointments for service of our 2018 Honda CRV and the work done by the service department is excellent! More

by billchase Verified Customer Verified Customer

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