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Alfredo (Al) Bustamante

Overview Reviews (95) Inventory (243)

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Alfredo (Al) Bustamante

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Alfredo (Al) Bustamante

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.9

95 Reviews

Overview Reviews (95) Inventory (243)

4.9

95 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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95 Reviews of Alfredo (Al) Bustamante

April 07, 2025

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Employee Rating

Professional Predictable Proficient I have no more to write in this segment if you don't mind write in this segment if you don't mind More

by cllang

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 08, 2025 -

Germain Honda of Surprise responded

Thank you for your business and positive feedback on your service visit. Best Regards, Sassha Motz General Manager

April 04, 2025

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Employee Rating

They were very friendly and service was done in a timely manner. Plus they added addition of a free car wash has always nice. manner. Plus they added addition of a free car wash has always nice. More

by jumper22ed

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia

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Apr 07, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your quality and efficient service experience with us here at Germain Honda of Surprise. Your overall satisfaction is our priority. Best Regards, Sassha Motz General Manager

April 03, 2025

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Pleasant and spacious waiting area. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. Quiet enough to read a book. Free snacks and water. Never crowded. Quick enough service. Time passes fast. More

by georgecedwards

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

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Apr 04, 2025 -

Germain Honda of Surprise responded

We are happy your enjoyed a quality and comfy visit during your recent service experience. Best Regards, Sassha Motz General Manager

April 03, 2025

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Employee Rating

Todo muy bien desde que entras hasta que entrgan El carro.gracias por Todo.recomendado carro.gracias por Todo.recomendado More

by rubencuevas.0557

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kihara

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Apr 04, 2025 -

Germain Honda of Surprise responded

Le agradecemos que se tome el tiempo para compartir su experiencia y para su negocio. Saludos, Sassha Motz Gerente General

March 26, 2025

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Employee Rating

Very pleased with the service I received. Timely and professional as well. Lyft ride was a nice bonus Timely and professional as well. Lyft ride was a nice bonus More

by randaricha

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia

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Apr 03, 2025 -

Germain Honda of Surprise responded

Your business and positive feedback are greatly appreciated. Thank you for choosing Germain for your automotive service needs. Best Regards, Sassha Motz General Manager

March 26, 2025

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I like the service that's the reason I keep going back, because it is overpriced. because it is overpriced. More

by mex2lxa

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 03, 2025 -

Germain Honda of Surprise responded

We truly value your business and look forward to our continued relationship. Best Regards, Sassha Motz General Manager

March 23, 2025

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Excellent customer service and the service was very fast. No long lines and didn’t waited for long. Thank you No long lines and didn’t waited for long. Thank you More

by hmreyes48

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Nate Garcia, Robert Solis, Kristina Miranda, Maria Jimenez, George Haslerig, Todd Forbis

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Apr 03, 2025 -

Germain Honda of Surprise responded

Thank you for sharing your feedback with us! Please don't hesitate to reach out when the Germain Honda team may assist you again. It's always our pleasure! Best Regards, Sassha Motz General Manager

March 17, 2025

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Al Bustamante is my service writer. I trust him! He keep me coming back. Thank you I trust him! He keep me coming back. Thank you More

by benwhitehead3

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Mar 18, 2025 -

Germain Honda of Surprise responded

Your continued business and trust in Al and our team means so much to us all. Thank you for choosing Germain. Best Regards, Sassha Motz General Manager

March 17, 2025

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Employee Rating

They assist us very fast and they give us information clear. The dealership have a good environment. clear. The dealership have a good environment. More

by Franklindhgonzalez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robert Solis

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Mar 18, 2025 -

Germain Honda of Surprise responded

Thanks for the awesome feedback on your service visit! We hope you'll continue to choose Germain Honda of Surprise for your automotive needs. Best Regards, Sassha Motz General Manager

March 14, 2025

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Employee Rating

Everyone was very helpful and wanted to help you with your concerns. Bought a CVR Sports n very happy your concerns. Bought a CVR Sports n very happy More

by ssfoxy4

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Liz Card, Colin McEuen

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Mar 14, 2025 -

Germain Honda of Surprise responded

Thank you! We're glad our team made sure you had a great car buying experience, and helped address any concerns. We appreciate your recommendation and hope to work with you again in the future. Best Regards, Sassha Motz General Manager

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