Dealership Experience
23 yrs, 10 mos
Industry Experience
37 yrs, 10 mos
Languages Spoken
English
Spanish
240 Reviews
Write a Review240 Reviews of Alfonso Murcia
January 26, 2025
Outstanding customer service and care. Inventory was also on point. Knowledgeable staff and detailed communication. Inventory was also on point. Knowledgeable staff and detailed communication. More
Other Employees Tagged: Jose Rodriguez
January 13, 2025
I had a great experience overall, working with Scott, Alfonso and everyone else. I will definitely recommend to friends and family. Alfonso and everyone else. I will definitely recommend to friends and family. More
Other Employees Tagged: Scott Weisbrot
January 10, 2025
Wally is absolutely wonderful and extremely patient and truly cares about making customers happy with their new vehicle. 2nd Honda I got from Braman Honda thru Wally and I would not go anywhere else. Truly truly cares about making customers happy with their new vehicle. 2nd Honda I got from Braman Honda thru Wally and I would not go anywhere else. Truly a gentleman and hard worker. More
Other Employees Tagged: Walid Wanna , Lady from insurance. I forgot her name
December 29, 2024
I think they honest They give you the best deal I’m happy either way my car happy either way my car More
Other Employees Tagged: Carlos Grijalva, Carlos Nolasco
December 29, 2024
We have purchased or lease 6 cars from this dealership. until the last one, we were pleased with the service and deals. Las time, we were told one thing and after the deal we realize that the numbers were until the last one, we were pleased with the service and deals. Las time, we were told one thing and after the deal we realize that the numbers were changed against us. The number of papers that we had to go through and the time we had to spend at the dealer did not allow us to verify all the numbers. We had deal with Mr. Murcia, so we trusted him. That was a mistake. He forced the numbers to make them match what he wanted and sold us things we did not ask for. He said everything is included. Not very happy anymore. Will no recommend them to anyone. More
December 27, 2024
One of the worst experiences! They ran my credit 7x my credit score went down. They tried to cheat me on interest rate. My car was dirty. I paid $400 for tints on car but no tints They ran my credit 7x my credit score went down. They tried to cheat me on interest rate. My car was dirty. I paid $400 for tints on car but no tints. Spoke to the manager about noises I was hearing on car and the other stuff he was so rude on phone never once apologized. I will never do business with them again! I will not recommend them and felt I got treated poorly. The car functions were not even explained. Usually they go through detail with me but this time I got nothing. The finance manager was also all about the sale not about me as a consumer. Promised and said a bunch of things and at the end I got screwed. NEVER AGAIN!! More
Other Employees Tagged: Peter Maytin, Lindon Williams
December 19, 2024
Waldo was extremely helpful and easy to work with. The finance and insurance verification processes were relatively painless. I appreciated Walid’s follow-up and consistency with his communication. The finance and insurance verification processes were relatively painless. I appreciated Walid’s follow-up and consistency with his communication. More
Other Employees Tagged: Walid Wanna