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Alfonso Mora
Alfonso Mora at Sutherlin Kia Huntington Beach

Alfonso Mora | Page 4

Sutherlin Kia Huntington Beach

18835 Beach Boulevard
Huntington Beach, CA 92648

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4.3
81 Reviews
4.3

81 Reviews

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81 Reviews of Alfonso Mora

March 20, 2025

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Employee Rating

Fast and efficient. Everything was done to my vehicle as described when I dropped it off. More

by steve.garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Sutherlin Kia Huntington Beach responded

Hi Steve! Thanks for sharing your 5-star review of Car Pros Kia Huntington Beach. We love to hear we were fast and eddicient, and that everything went as planned! Thanks for choosing Car Pros, we hope to work with you again soon!

March 16, 2025

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Employee Rating

Predelivery purchase service checkout not complete or incorrect. Tire pressure not checked by service, since all four tires were pumped to 42.5 psi cold, instead of required rated 36psi cold. More

by Sam
Recommend Dealer
No
Print
Mar 25, 2025

Sutherlin Kia Huntington Beach responded

Hi Sam, we are disappointed to read your review of us here at Car Pros Kia Huntington Beach. It's concerning to hear about the PSI differences in your tires. Please reach out to me about this when you can, so we can discuss this further. Thank you. Jennifer Fix | Customer Relations Manager 323-583-1901 jennifer.fix@carpros.com

March 16, 2025

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Employee Rating

This dealership is amazing. Honest, professional, great value and kind. They go out of their way to help customers and make the process easy. More

by kristen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny in sales.

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Mar 25, 2025

Sutherlin Kia Huntington Beach responded

Hello Kristen! Thanks for your 5-star review of Car Pros Kia Huntington Beach. We really appreciate your kind words about us! Thanks for making us your trusted dealership, we hope to see you again soon!

March 12, 2025

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Employee Rating

Staff is always friendly and helpful. My car was finished in the time aloted. I was glad to visit this dealership again even though I could have gone to the dealer in my area. Also, we ha More

by scotbill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Sutherlin Kia Huntington Beach responded

Hi there! Thank you very much for sharing your 5-star review of Car Pros Kia Huntington Beach. We love to hear our team was friendly and helpful, and that your car was done on time. Thanks for stopping by, we hope to see you again sometime!

March 05, 2025

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Employee Rating

Everyone made us feel welcome and asked if they could be of service. The service dept personnel made this service trip quite easy. Our thanks to everyone we came I n contact wiy. More

by macmary6284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Sutherlin Kia Huntington Beach responded

Hello, thank you for the recent review of us here at Car Pros Kia Huntington Beach. We’re delighted to hear that our team made you feel welcome and that your service visit was smooth and hassle-free. Thanks for stopping by, we hope to work with you again!

March 04, 2025

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Employee Rating

Power window failed in rainy weather on a Sunday and service advisor and tech were able to fit me in with no appointment and diagnose and fix in 90 minutes. Above and beyond my expectations on arrival. More

by tcovertops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 11, 2025

Sutherlin Kia Huntington Beach responded

Hi there! We appreciate the recent review of us here at Car Pros Kia Huntington Beach. We’re so glad our service team could assist you promptly, especially in such an inconvenient situation. It’s our goal to go above and beyond for our customers, and we’re happy we could exceed your expectations. Thanks for choosing Car Pros, we are always here for you!

March 01, 2025

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Employee Rating

Customer service excellence, good sized waiting room and very clean. Overall good vibe. Tallya was very helpful . More

by emfalcis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Talya

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Mar 11, 2025

Sutherlin Kia Huntington Beach responded

Hello, thank you for sharing your review of Car Pros Kia Huntington Beach! We’re thrilled to hear that you had a great experience and that Tallya was especially helpful. Thanks for trusting Car Pros, we hope to work with you again!

February 13, 2025

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Employee Rating

I was treated very well It was a Misunderstanding, at first but it was quickly fixed. More

by Tina Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Sutherlin Kia Huntington Beach responded

Hello Tina, thanks for sharing your 5-star review of Car Pros Kia Huntington Beach. We’re glad to hear that everything was quickly resolved and that you felt well taken care of. Your satisfaction is important to us, and we appreciate the opportunity to assist you. If you ever need anything, we’re here to help! Thanks for choosing Car Pros.

February 02, 2025

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Employee Rating

It was so amazing. The professionalism made me feel so comfortable. Explained anything I didn't understand. No pressure. Thanks for your support. More

by revfreda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 21, 2025

Sutherlin Kia Huntington Beach responded

Hello, thank you for the 5-star review of Car Pros Kia Huntington Beach! We're so glad to hear that you had an amazing experience and felt comfortable throughout the process. Thanks for choosing Car Pros, we hope to see you again!

January 25, 2025

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Employee Rating

Salesperson was overall good. I did my homework and explaing to him accordlingly about my knowledge More

by takcar1016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: n/a

Print
Feb 03, 2025

Sutherlin Kia Huntington Beach responded

Hi there, thank you for this 4-star review of Car Pros Kia Huntington Beach! We're glad to hear that your salesperson provided a good experience! Thanks for choosing Car Pros, we hope you enjoy the road ahead.

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