Alfonso Mora

Car Pros Kia Glendale responded

The experience you describe does not represent Car Pros values or policies. At Car Pros we operate in a legal, honest, and ethical manner. We invest heavily in compliance training and monitoring to ensure that every customer interaction meets our high standards. Your review has been forwarded to senior management for review. Please privately message us with your contact information so that we can reach out to you in person if we need more information. Thank you. Mohamed | mohamed@carpros.com

Car Pros Kia Glendale responded

Hello, we are very disappointed to read your review of us here at Car Pros Kia Glendale. We sincerely apologize for the frustrating experience you’ve had. We truly value our customers and want to ensure that your concerns are heard. If there’s anything we can do to address your specific situation, please reach out to our General Manager Mohamed via the email below. We would love the opportunity to assist you. Mohamed | mohamed@carpros.com