Alexis Diaz

Very good customer service. Really helpful and knowledgeable. Thank you. We are very happy with our purchase Really helpful and knowledgeable. Thank you. We are very happy with our purchase More

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I checked in my vehicle with Alexis I could not leave my veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu veh. for diagnostic the day of. She suggested to re schedule when I could leave the veh. to allow diagnostic to take place. I absolutely thank youuu for giving me a heads up on my mileage expiration that was coming up on my veh. because of this I was able to re route my schedule & get back in prior to my mileage cap, & saved thousands in repair cost. My veh. under went a new transmission under warranty, thank you Alexis for your efficiency. Marisol went over my paperwork with me the day my car was ready, thank you both I felt acknowledged & taken care of by KIA OF CARSON. More

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it was so easy service was excellent got in and out fast . i felt special . i felt special More

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Thank you for helping with my end of lease situation. I was provided with all the information I needed to make the right choice. Thank you for being patient and kind. I was provided with all the information I needed to make the right choice. Thank you for being patient and kind. More

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Fast service, friendly. Very knowledable and helpful. Made me aware of all issues of my car and helped Very knowledable and helpful. Made me aware of all issues of my car and helped More

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Alexa helped me with my KIA telluride, I had recalls and she managed to locate a part at another facility so I would not have to make a secondary visit to KIA Carson. Thank you Alexa she managed to locate a part at another facility so I would not have to make a secondary visit to KIA Carson. Thank you Alexa More

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Ms. Diaz was very kind, attentive & explanatory when it came to my vehicle’s troubles. She even followed up with me a few days after my vehicles repairs. Thank you Alexis, I’ll see you in 6 months. came to my vehicle’s troubles. She even followed up with me a few days after my vehicles repairs. Thank you Alexis, I’ll see you in 6 months. More

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Alexis, thank you so much for your help ! ! My vehicle was stolen, I was so sad. You assured me that you would take of my baby! And you sure did you said you would do. I really really appreci ! My vehicle was stolen, I was so sad. You assured me that you would take of my baby! And you sure did you said you would do. I really really appreciate you! You even checked in on me a few days after I picked up my vehicle. That’s great customer service & care. Thank you!!! More

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Alexis is my go to service advisor. You helped me with my theft repair a few months back & now with my oil service. You helped me with a discount & the service was fast. Thank you I wi You helped me with my theft repair a few months back & now with my oil service. You helped me with a discount & the service was fast. Thank you I will be back! More

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Alexis, thank you for your communication, & helpfulness along the way. My vehicle was kept for quiet some time in regards to a heater issue on my EV. Despite the concern for repair, you remain attentive. T along the way. My vehicle was kept for quiet some time in regards to a heater issue on my EV. Despite the concern for repair, you remain attentive. Thank you. More

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