Alexis Acosta

The trip to Kia was amazing. Sale man went above and beyond my expectations! He helped from the moment we were greeted to the time we drove off in our brand new 2025 Kia. Our fam Sale man went above and beyond my expectations! He helped from the moment we were greeted to the time we drove off in our brand new 2025 Kia. Our family grew bigger and a bigger car was needed. I thanks God for putting him and all the amazing people in our path when we went to upgrade. Job well done. More

by guylene14 Verified Customer Verified Customer

Report | Print

Good service people help me a lot professional team I like Kia will continue work with them like Kia will continue work with them More

by semyonpetlyar Verified Customer Verified Customer

Report | Print

very nice enviroment and well stock on new cars, Alexis did great job ! clean dealership and no pushing to make a deal. did great job ! clean dealership and no pushing to make a deal. More

by garc926 Verified Customer Verified Customer

Report | Print

$4600 in predatory fees. They list prices labeled as “under market” or a “good deal,” but they tack on over $4,600 in extra fees—not including taxes. $2,000 for cleaning and They list prices labeled as “under market” or a “good deal,” but they tack on over $4,600 in extra fees—not including taxes. $2,000 for cleaning and preparing the car for sale, which any reputable dealership would consider a standard cost of doing business. An almost $1,300 document fee, which is especially predatory considering California’s cap is $85. Almost $600 in “electronic filing fees”, and $200 in PTA fees. When we pointed out the astronomical fees, the salesperson admitted that they price the cars lower to appear competitive and then add fees, as that’s how they make profit. To deflect, they’ll send a link to an overpriced model on another site. The key difference? That other business isn’t hiding fees. The “out the door” price that they offered was over $4,000 higher than another dealership offering the same car, with only a 5,000-mile difference. It’s not just the outrageous fees—the communication is also unprofessional. Calls and texts go unreturned. Despite salespeople ignoring follow-ups, the receptionist will reach out to see if you have questions and promise to have someone call you back, but no one ever does. Getting a call back from a salesperson can take 3-4 weeks, during which the price fluctuates, but it’s never worth the hassle or cost. This dealership is far more focused on exploiting customers with hidden fees and poor communication than on providing an honest and transparent car-buying experience. Avoid at all costs. More

Report | Print

Very profesional manner with the client. At any time and solving all questioning and responding all question at a gentile way At any time and solving all questioning and responding all question at a gentile way More

by penasotol@gmail.com Verified Customer Verified Customer

Report | Print

Antoanette was very helpful from the beginning making my experience at Hollywood Kia a great one. She went out of her way to make sure I received the exact model and all the accessories I asked for. I high experience at Hollywood Kia a great one. She went out of her way to make sure I received the exact model and all the accessories I asked for. I highly recommend visiting Antoinette if you’re looking to purchase a Kia. Awesome experience! More

by ek55 Verified Customer Verified Customer

Report | Print

What a process it was to buy from Hollywood Kia. Momentum of buying was perfectly smooth. I was very impressed with the level of energy as soon as I entered the store. Real fine experience. Momentum of buying was perfectly smooth. I was very impressed with the level of energy as soon as I entered the store. Real fine experience. More

by Norman Lacasse Verified Customer Verified Customer

Report | Print

I’ve bought many cars in my life. My experience yesterday was by far the easiest and most enjoyable I’ve ever had. I love my new Kia Sole EX! And, I look forward to keeping it well m My experience yesterday was by far the easiest and most enjoyable I’ve ever had. I love my new Kia Sole EX! And, I look forward to keeping it well maintained and problem free with the high quality staff at Hollywood Kia! More

by mrfiddle Verified Customer Verified Customer

Report | Print

Easy and efficient Service. courteous staff and very helpful Comfortable place to wait. Love the resfreshments. courteous staff and very helpful Comfortable place to wait. Love the resfreshments. More

by LISAWEINGEROFF Verified Customer Verified Customer

Report | Print

The financial person, Mark, convinced to go into a deal that was terrible for me. High pressure! Will never buy from this dealership again. that was terrible for me. High pressure! Will never buy from this dealership again. More

by artpeiper Verified Customer Verified Customer

Report | Print