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Alexandra Celis
Alexandra Celis at Genesis of Naples
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Alexandra Celis

Service Appointment Coordinator

Genesis of Naples

6780 Airport Rd N
Naples, FL 34109

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Alexandra Celis

March 29, 2025

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Employee Rating

It was great. The service manager knew his job and was very professional. I find him essential More

by apryan2733
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mike Colgan, Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

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Mar 31, 2025

Genesis of Naples responded

Thanks so much for the 5-star review of Genesis of Naples!

March 26, 2025

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Employee Rating

Great Valet service. Handled all my issues perfectly. Took time to answer several questions concerning G90 functions and setting More

by MJACOBSON1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Gonzalez

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Mar 26, 2025

Genesis of Naples responded

Thank you for the kind words! We're delighted to hear that our valet service at Genesis of Naples met your expectations and addressed all your questions. Safe travels with your G90!

March 25, 2025

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Other than the wait to get an appointment, the service was excellent. The Service Advisor (JC) was friendly and knowledgeable, the car was repaired on time, and they called us when it was ready for picku More

by ARTHUR.BOURQUE3
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Banks , JC

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Mar 26, 2025

Genesis of Naples responded

Arthur, thank you for your loyalty and patience! We're delighted to hear that JC and the Genesis of Naples team provided excellent service. We appreciate your continued trust in us!

March 24, 2025

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On-time, knowledgeable, thorough and friendly service personnel. Concierge service made it easy and convenient. More

by CHERYLLEISNER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

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Mar 24, 2025

Genesis of Naples responded

Cheryl, we're delighted to hear that our team at Genesis of Naples provided you with such a convenient and friendly experience. Thank you for sharing your positive feedback!

February 23, 2025

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Prompt service, very nice lounge area. Helpful Service advisor who thoroughly explain everything. Service was quick More

by bmorice96
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 23, 2025

Genesis of Naples responded

Thank you for the feedback! We're glad to hear that our team at Genesis of Naples provided prompt service and a comfortable experience. We appreciate your support!

February 07, 2025

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Amazing Experience… all work was completed on time and the scratches on the Drivers side door panel were removed!! More

by jonesnaples
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Gonzalez, Timothy Mack, Linda Midlam, Richeka "Ricky" Providence, Alejandra Quintana, Jamie Ruis, Jorge Sierra

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Feb 07, 2025

Genesis of Naples responded

We're delighted to hear about your amazing experience with Genesis of Naples! It's great that our team could complete the work on time and address those scratches for you. Thanks for sharing your feedback!

January 28, 2025

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Always professional. Great service. Always accommodating. Staff attentive and keeps you informed. Comfortable waiting area More

by bhance
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Service Time
Service Communication
Recommend Dealer
Yes
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Jan 28, 2025

Genesis of Naples responded

Bhance, thank you for the fantastic feedback! We're delighted to hear that our team at Genesis of Naples provided attentive service and a comfortable experience. We appreciate your support!

January 24, 2025

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Employee Rating

I love this dealership. This is my first Gensis suv. And it won’t be my last . they go out of their way to keep me informed when it will be delivered when it will be pick More

by Diane
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Javier Arjona

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Jan 27, 2025

Genesis of Naples responded

Diane, we're delighted to hear that your experience with Genesis of Naples has been so positive! Thank you for choosing us for your first Genesis SUV. We're here to keep providing excellent service whenever you need it!

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