Alexander Ortiz

They were awesome,Alex was amazing I left there super satisfied and excited.Amazing experience everyone was amazing. satisfied and excited.Amazing experience everyone was amazing. More

by SAVANNA.STEINBACH Verified Customer Verified Customer

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I’ve always dreaded the car-buying process, largely due to past experiences with dealerships and salespeople. As a woman, I’ve unfortunately encountered the all-too-common stigmas and challenges that often to past experiences with dealerships and salespeople. As a woman, I’ve unfortunately encountered the all-too-common stigmas and challenges that often come with negotiating a vehicle purchase. Since becoming a Nissan customer in 2010, I’ve had very few dealership experiences that I could truly call enjoyable, until now. Working with Vinny Napolino at Kia completely changed my perspective. He was the only salesman who took the time to provide a transparent breakdown of the numbers via email, allowing me to save time at the dealership and make informed decisions. This level of honesty and efficiency immediately established trust and respect. On top of that, he secured the most competitive pricing among all the Kia dealerships I contacted on Long Island, which ultimately led me to choose their dealership for my lease. Once we finalized the deal online, my time at the dealership was seamless (just 3 hours from start to finish). I initially worked with Matt, a young and enthusiastic salesperson who made the experience enjoyable with his fresh approach. Alex ensured a smooth transition, handling insurance, the Kia app setup, and thoroughly walking me through every feature in my new car. He was extremely knowledgeable. George in finance was EXCEPTIONALLY patient, addressing all my questions with clarity and professionalism and teaching me along the way. What truly set this experience apart was the dedication of Vinny, Alex, and George. They stayed with me until 10:30 PM, ensuring I felt confident, informed, and comfortable every step of the way. Their patience, respect, and genuine commitment to customer satisfaction made all the difference! I'm 33 years old and for the first time, I can say I had an outstanding experience at a dealership. I love my new car, and thanks to this incredible team, I no longer carry the same apprehension about car buying. I’m looking forward to remaining a loyal Kia customer and working with them again in the future. Thank you all for an exceptional experience! More

by LDINAPOLI26 Verified Customer Verified Customer

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first time going to a dealership i’m a young kid, matthew being so young we clicked, made me feel really comfortable, alex also helped out, really nice people, will definitely be back, great place being so young we clicked, made me feel really comfortable, alex also helped out, really nice people, will definitely be back, great place More

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Horrible place to do business. If I could give a no star rating I would have. Atlantic Kia in Islip absolutely sucks. They just wanna take your money. Sales managers are rude and d If I could give a no star rating I would have. Atlantic Kia in Islip absolutely sucks. They just wanna take your money. Sales managers are rude and do not know how to please customers. The financing department are nothing but lie tellers. I would and will highly recommend that know one ever shop there. My future reviews to the Better Business Bureau , Consumer Affairs and Google Review will be the same. Islip Atlantic Kia should close its doors for good. Nothing but disappointment. More

by DREWCARDON Verified Customer Verified Customer

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Alexander the Sales Representative was very knowledgeable, professional , very helpful and friendly, making my experience fantastic. I was so pleased with the service I received from Atlantic knowledgeable, professional , very helpful and friendly, making my experience fantastic. I was so pleased with the service I received from Atlantic Kia. More

by GINACA20 Verified Customer Verified Customer

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Quick and easy! Alex was helpful! Managers were very accommodating to making sure we leave that day happy and with a car Alex was helpful! Managers were very accommodating to making sure we leave that day happy and with a car More

by Christian Raphael Verified Customer Verified Customer

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Alex allowed me to test drive both the EV6 and EV9 and we also looked at the Sportage Plug-in Hybrid. I was undecided on what vehicle I wanted, but after test driving the EV9, I was sold. Alex helped me make also looked at the Sportage Plug-in Hybrid. I was undecided on what vehicle I wanted, but after test driving the EV9, I was sold. Alex helped me make a decision and we got to a price I was comfortable paying. Thank you! More

by barkeralexander Verified Customer Verified Customer

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Alex was very helpful in getting me into a car and payment I was happy and comfortable with. He introduced me to service, had me out in less than 2 hours, made the process easy to understand and I did payment I was happy and comfortable with. He introduced me to service, had me out in less than 2 hours, made the process easy to understand and I didn’t feel pressured to make a decision. More

by LOUIS.BARTOMEO Verified Customer Verified Customer

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Very kind and helpful staff, reassuring when needed through the entire experience. Thank You guys! through the entire experience. Thank You guys! More

by AJ Loughlin Verified Customer Verified Customer

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Very professional. they listened to what we wanted . Will definitely recommend this dealership and Alex! they listened to what we wanted . Will definitely recommend this dealership and Alex! More

by mooreboys Verified Customer Verified Customer

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