Alexander Kennedy
Alexander Kennedy at Casey BMW
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Alexander Kennedy

Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
41 Reviews

Dealership Experience

1 yr, 3 mos

Industry Experience

1 yr, 3 mos

5.0

41 Reviews

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41 Reviews of Alexander Kennedy

January 31, 2025

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Employee Rating

Excellent service from the client advisor. He went overboard to get me the car of my dreams. More

by IZ3
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katelyn Newsome

January 22, 2025

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Great experience working with Alex Kennedy and the Casey BMW team! Alex was communicative and personable and we were able to get a great deal done quickly, and the car itself is beautiful and drives so well More

by abalian15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2025

Casey BMW responded

It sounds like you had an outstanding experience with Alex Kennedy and the Casey BMW team! Alex’s communication and personable approach clearly made the process smooth and enjoyable for you. Securing a great deal quickly on a beautiful car that drives well must feel incredibly rewarding. It’s fantastic to hear your enthusiasm for the experience and your plans to return when it’s time for your next vehicle. Thank you for sharing!

January 20, 2025

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Just purchased a 2025 BMW X2 from Casey BMW and the car is FABULOUS...but what really took my whole experience over the top was the great care and professionalism shown by Alex Kennedy--who even came in on More

by mtwynn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Jan 20, 2025

Casey BMW responded

Congratulations on your new 2025 BMW X2! It’s wonderful to hear how much you’re enjoying the car and that Alex Kennedy went above and beyond to make your experience exceptional. His dedication and professionalism truly shine through when he takes extra steps like coming in on his day off to assist you. It sounds like a top-notch experience all around! Enjoy every moment with your fabulous new BMW, and don’t hesitate to reach out if you need anything in the future. 🚗✨

January 06, 2025

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Had an efficient negotiation and then finally the leasing process was fairly quick as well. Thank you. More

by merchant.prashant
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Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It's great to hear that your negotiation and leasing process was efficient and smooth! A quick and straightforward experience is always appreciated, especially when finalizing a vehicle lease. Thank you for sharing your positive feedback, and enjoy your new lease!

January 01, 2025

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Very professional, knowledgeable and attentive. I would definitely recommend Alexander @ BMW for your next purchase. More

by kenthomp
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Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It’s great to hear that Alexander provided a professional, knowledgeable, and attentive experience during your purchase. Recommendations like yours speak volumes about his commitment to excellent customer service. Thank you for sharing, and I’m sure others will benefit from your endorsement!

December 24, 2024

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Good communication . Easy to get on phone . Replies to texts quickly . Planning on having my wife talk to him about a new bmw as well More

by ahiotellis
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julliana Parham

Jan 14, 2025

Casey BMW responded

It’s great to hear that the communication was seamless and that your experience was easy and efficient, with quick replies both by phone and text. It sounds like you had a positive interaction and that you're already planning for your wife to work with him as well. Thank you for sharing your feedback, and I hope her experience is just as smooth!

December 15, 2024

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Great service. Very attentive and cordial. The BMW service by all parties made me feel as if my voice mattered. Kudos. More

by reginald_andrews
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez , The BMW genius

Jan 14, 2025

Casey BMW responded

It’s wonderful to hear that you received such attentive and cordial service! It’s clear that the team at BMW made an effort to ensure you felt heard and valued. Thank you for sharing your positive experience, and it’s great to know the service exceeded your expectations. Kudos to the team for their excellent customer care!

December 01, 2024

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Casey BMW did a great job making me feel welcome and answering all my questions. It was a good experience. More

by ashack5300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

Jan 14, 2025

Casey BMW responded

It’s fantastic to hear that Casey BMW made you feel welcome and provided thorough answers to your questions! A good experience like that can really make a difference. Thank you for sharing your feedback, and I’m sure the team will be pleased to know they made such a positive impression!

November 20, 2024

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Thankful to come to the dealership and work with Alexander. He answered all my questions and took us for the test drive! He did not push me by being over bearing when I said I need to think on it bu More

by rayray92998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It’s great to hear that you had such a positive experience working with Alexander at Casey BMW! It sounds like he really made the process smooth and stress-free, respecting your space while providing the information you needed. Thank you for sharing, and I hope the rest of your car-buying journey continues to be just as seamless!

November 17, 2024

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Alex was great as was the business manager. And both were so kind. And I love my new car. The only negative comment I have is that it took us 4 hours to complete the deal. With my last car I co More

by karendailey3636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

Thank you for sharing your feedback! It's fantastic to hear that both Alex and the business manager were kind and helpful, and that you're loving your new car. I understand the frustration with the time it took to complete the deal, especially when you're used to a quicker, more streamlined process. Coming prepared for the next visit will certainly help expedite things, and it sounds like your experience overall was positive. I hope your next visit is even smoother!

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