Alexander Kennedy
Alexander Kennedy at Casey BMW
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Alexander Kennedy

Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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5.0
38 Reviews

Dealership Experience

1 yr, 2 mos

Industry Experience

1 yr, 2 mos

5.0

38 Reviews

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38 Reviews of Alexander Kennedy

January 06, 2025

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Employee Rating

Had an efficient negotiation and then finally the leasing process was fairly quick as well. Thank you. More

by merchant.prashant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It's great to hear that your negotiation and leasing process was efficient and smooth! A quick and straightforward experience is always appreciated, especially when finalizing a vehicle lease. Thank you for sharing your positive feedback, and enjoy your new lease!

January 01, 2025

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Employee Rating

Very professional, knowledgeable and attentive. I would definitely recommend Alexander @ BMW for your next purchase. More

by kenthomp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It’s great to hear that Alexander provided a professional, knowledgeable, and attentive experience during your purchase. Recommendations like yours speak volumes about his commitment to excellent customer service. Thank you for sharing, and I’m sure others will benefit from your endorsement!

December 24, 2024

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Good communication . Easy to get on phone . Replies to texts quickly . Planning on having my wife talk to him about a new bmw as well More

by ahiotellis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julliana Parham

Jan 14, 2025

Casey BMW responded

It’s great to hear that the communication was seamless and that your experience was easy and efficient, with quick replies both by phone and text. It sounds like you had a positive interaction and that you're already planning for your wife to work with him as well. Thank you for sharing your feedback, and I hope her experience is just as smooth!

December 15, 2024

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Great service. Very attentive and cordial. The BMW service by all parties made me feel as if my voice mattered. Kudos. More

by reginald_andrews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alexxio Gonzalez , The BMW genius

Jan 14, 2025

Casey BMW responded

It’s wonderful to hear that you received such attentive and cordial service! It’s clear that the team at BMW made an effort to ensure you felt heard and valued. Thank you for sharing your positive experience, and it’s great to know the service exceeded your expectations. Kudos to the team for their excellent customer care!

December 01, 2024

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Casey BMW did a great job making me feel welcome and answering all my questions. It was a good experience. More

by ashack5300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

Jan 14, 2025

Casey BMW responded

It’s fantastic to hear that Casey BMW made you feel welcome and provided thorough answers to your questions! A good experience like that can really make a difference. Thank you for sharing your feedback, and I’m sure the team will be pleased to know they made such a positive impression!

November 20, 2024

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Thankful to come to the dealership and work with Alexander. He answered all my questions and took us for the test drive! He did not push me by being over bearing when I said I need to think on it bu More

by rayray92998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

It’s great to hear that you had such a positive experience working with Alexander at Casey BMW! It sounds like he really made the process smooth and stress-free, respecting your space while providing the information you needed. Thank you for sharing, and I hope the rest of your car-buying journey continues to be just as seamless!

November 17, 2024

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Alex was great as was the business manager. And both were so kind. And I love my new car. The only negative comment I have is that it took us 4 hours to complete the deal. With my last car I co More

by karendailey3636
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Casey BMW responded

Thank you for sharing your feedback! It's fantastic to hear that both Alex and the business manager were kind and helpful, and that you're loving your new car. I understand the frustration with the time it took to complete the deal, especially when you're used to a quicker, more streamlined process. Coming prepared for the next visit will certainly help expedite things, and it sounds like your experience overall was positive. I hope your next visit is even smoother!

November 17, 2024

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Alexander was very helpful in making my dream vehicle become a reality. He stepped right in when another dealership left me disappointed More

by SANDRA.REED69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

Jan 14, 2025

Casey BMW responded

It's great to hear that Alexander was able to assist in making your dream vehicle a reality after a disappointing experience at another dealership. His prompt and helpful service certainly made a positive impact, and it's wonderful that he was able to guide you through the process. Thank you for sharing your experience!

October 13, 2024

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Employee Rating

Alex was an easy salesman to work with and was responsive to our needs and questions. More

by antresco
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Danisha Tisdom

October 13, 2024

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My experience with this dealership really set a standard for me. Everyone was very professional and kept me updated throughout the entire process of my purchase. The people there really showed that they car More

by Ismet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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