Alexander Gregory | Page 6

Jesús was great and updated me promptly. However, every time I called the dealership I was placed on hold for 20 plus minutes, often just hanging up and calling another time. I knew it would However, every time I called the dealership I was placed on hold for 20 plus minutes, often just hanging up and calling another time. I knew it would take 2-3 months for my car to receive the battery plus installation, but there was no loaner car offered (Jesus was sure that the manufacturer would offer, which they didn’t. He was kind enough to text me the number to the manufacturer as well. Nor did my insurance—which is full coverage.) which was an inconvenience, of course. The guys at the shop were friendly, helpful, and professional. It was just all the waiting and having no car which was of inconvenience. More

by Pearlness04 Verified Customer Verified Customer

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They addressed everything I ask accept one issue that has to be handled during the week. Technician was great! However, one one the issues has not totally been resolved but have not had opportunity to let t to be handled during the week. Technician was great! However, one one the issues has not totally been resolved but have not had opportunity to let them know, I am sure it will be resolved when I discuss with them. More

by GAPBISHOP Verified Customer Verified Customer

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They met me at the door, got me signed in right away. Extremely professional. I was out in about a half hour. Thank you. Extremely professional. I was out in about a half hour. Thank you. More

by tim_man_83 Verified Customer Verified Customer

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It was good, they all did a great job, really nice, and loved the service. loved the service. More

by lesieli2000 Verified Customer Verified Customer

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Since I purchased my Jeep Wrangler Sahara about 6 weeks ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, ago my salesman Rick Martinez has gone above and beyond the service you would expect. He always gave me top tier service during the purchase process, including a luxury uber from my home in Pittsburgh to the San Leandro CDJR. Rick always responded to me promptly for all my needs and questions. I had sidesteps added after my purchase and the service department put them on in under an hour while I waited in their newly remodeled showroom , which includes an awesome coffee bar. Im so glad to have had such wonderful service from Rick Martinez and the San Leandro CDJR dealership. Im having so much fun driving my Jeep, especially since I have peace of mind that no matter what happens, Rick and his team will be there to take care of anything I need.✨️👍🙏✨️💯👌🤓✨️ More

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Great service! Alexander always takes care of me and goes beyond what he does. Customer service is an A+++ Alexander always takes care of me and goes beyond what he does. Customer service is an A+++ More

by angheldust Verified Customer Verified Customer

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The service was performed in a timely manner. There was a small confusion when they picked up vehicle from lot but resolved quickly. There was a small confusion when they picked up vehicle from lot but resolved quickly. More

by Rmenjivar123 Verified Customer Verified Customer

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I am very satisfied with the service and my Jeep. J would work with them again. J would work with them again. More

by DKENDALLGRIGSBY Verified Customer Verified Customer

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As a person who values welcoming respect and transparent conversation, San Leandro CDJR presented just that and carried patience and understanding for a mother of 3. conversation, San Leandro CDJR presented just that and carried patience and understanding for a mother of 3. More

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Ander was super helpful. Comminuted throughout the process and provided great customer service. This dealer was further for me but returning for any needs because of the grea Comminuted throughout the process and provided great customer service. This dealer was further for me but returning for any needs because of the great service and repair quality. More

by Monica.velasquez Verified Customer Verified Customer

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