Alexa Pasquale

They're patient kind, understanding. They also work with you when life throws a curve ball. I greatly appreciate them and will definitely recommend them to anyone. They also work with you when life throws a curve ball. I greatly appreciate them and will definitely recommend them to anyone. More

by yorkjessica775 Verified Customer Verified Customer

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They are all about the sale, but they obviously don't want repeat customers. After we decided to buy the car we were told we had to purchase almost $2000 worth of add-ons. The Waypoint GPS was never pu want repeat customers. After we decided to buy the car we were told we had to purchase almost $2000 worth of add-ons. The Waypoint GPS was never put in our name to use. They keep telling us to wait 72 hours for an email from Waypoint and it has yet to come after owning the car for 33 days (792 hours). Waypoint says our VIN is in their system, but that it is still listed as part of the dealership fleet. The general manager told us that is was not transferred because we did not pay for it. He changed his story when we requested that he look up our invoice where it showed we paid for it in full. The vehicle has self-started and alarms go off almost every Saturday since we got the vehicle. We have reached out to the dealership many times and the salesman is clueless and tells us the manager is in a meeting and will call us back. They never call back! When we tried to reach out later in the day to see if they were out of their meeting, we were put on hold and then disconnected after a few minutes. The latest is that we finally spoke to the manager. He wanted us to bring him the car on Saturday and make it go off so they could see what the problem was. If I could make it do I would of already had it fixed. He was going to look into things and call us back in an hour. That was 24 hours ago. NO CALL! At this point I will take it to another dealership as it under warranty! I will never even consider buying another car from them and will advise anyone I know to avoid the dealership as well. More

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Was a good experience and would go back for another vehicle in the future. The lifetime power train warranty is a great addition. vehicle in the future. The lifetime power train warranty is a great addition. More

by mchine Verified Customer Verified Customer

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Purchasing the car went pretty well. However, we wer forced to purchase the add-ons that we did not want. We have had issues with the add-ons and have reached out to the dealership man However, we wer forced to purchase the add-ons that we did not want. We have had issues with the add-ons and have reached out to the dealership many times and we either do not get satisfactory information or they do not respond to us at all. Paid for the Waypoint GPS and have never received our registration code afer 3 weeks. The plugin for the Pulse Collison sensor caused the car to self start without warning. Neither issue has been resolved by the dealership. More

by charlesandericac Verified Customer Verified Customer

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Academy is the best! !! I have now bought 2 trucks from them and they are always ready to help in whatever way they can. !! I have now bought 2 trucks from them and they are always ready to help in whatever way they can. More

by lanelleonard Verified Customer Verified Customer

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Very good dealer to work with and help with all possibles to help get you finance. to help get you finance. More

by timb32926 Verified Customer Verified Customer

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Alexa, Bob and Adam were all great to work with. Very professional and easy to work with. They A+ on customer service and made the car buying experience enjoyable. Very professional and easy to work with. They A+ on customer service and made the car buying experience enjoyable. More

by ADAMSJ Verified Customer Verified Customer

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