Alex Stepanov
Alex Stepanov at Cityside Subaru

Alex Stepanov

Sales Support

Cityside Subaru

790 Pleasant St
Belmont, MA 02478

not yet
rated
83 Reviews

Alex has been with CitySide Subaru since 2010. He comes to us from Kazakhstan and has many wonderful stories that will astound you.

not yet
rated

83 Reviews

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Specialties & Trainings

Bilingual Russian/English

83 Reviews of Alex Stepanov

May 16, 2025

Dealership Rating
Employee Rating

This dealership provides impressive customer service, the salesman explain every features about the car, and the test drive is pretty good. The purchase process is pretty good, everyone is patient and nice! More

by LIUPEIRAN061117
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

January 23, 2025

Dealership Rating
Employee Rating

GREAT EXPERIENCE AT CITY SIDE SUBARU. GREAT EXPERIENCE AT CITY SIDE SUBARU. THANK YOU so much More

by bingbingv2016
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 26, 2025

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

October 18, 2024

Dealership Rating
Employee Rating

Really good stuff sold me a car in 3 hour no xx just got one More

by brittonwtrevor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Cityside Subaru responded

Hi, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

October 08, 2024

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Employee Rating

I am very pleased with the progress of my purchase. Ryan was very helpful answering to my questions. More

by Ilias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 02, 2024

Cityside Subaru responded

Hi, we really appreciate your great feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2022

Dealership Rating
Employee Rating

No hassle -courteous Professionals -very knowledgeable on their Products It was a pleasure dealing with this dealership Will refer customers to the Dealership Flavio always went beyond service and very Pr More

by kuluzs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 15, 2022

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 25, 2022

Dealership Rating
Employee Rating

In the last 25 plus years I've purchased over 10 cars from Cityside Subaru. Each time was easy and transparent. They care about their customers for the long haul I'm excited that they are building a More

by Lawmoose
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 31, 2022

Cityside Subaru responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

July 17, 2022

Dealership Rating
Employee Rating

The people are very helpful and kind of honest on this dealership, thanks. I highly recommend it More

by arias20070
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Flavio Fonseca , Rob Gale

Jul 18, 2022

Cityside Subaru responded

That's what we like to hear! The team really enjoyed working with you. Thank you.

Jul 18, 2022

arias20070 responded

You’re welcome, I love Cityside Subaru

July 05, 2022

Dealership Rating
Employee Rating

I had an extremely positive experience at Cityside Subaru. My sales representative, Joe, kept me updated via text during my entire waiting period. Furthermore, my car arrived on time and exactly as I More

by camerongurban
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Cityside Subaru responded

Thanks, Cameron, for your positive review! We love hearing that you got the exact car you were looking forward to and that Joe was a true professional on keeping you updated. Please reach out anytime!

May 05, 2022

Dealership Rating
Employee Rating

Mark is excellent. He goes the extra mile!! Our fourth car from here. He is very knowledgeable. He is patient. Makes for a very pleasant car buying experience. More

by Maddy4648
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 06, 2022

Cityside Subaru responded

We greatly appreciate the repeat business and are glad that you met Mark. He is a professional and an excellent representative of CitySide Subaru.

July 29, 2021

Dealership Rating
Employee Rating

The whole process was easy and pressure-free. Everyone made me feel like a valued customer and not just someone they needed to sell a car to. My primary contact, Crystal, was extraordinary, and a great pe More

by Barbara C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Glen Dalton, Michael Nelson , Crystal Campbell

Aug 05, 2021

Cityside Subaru responded

Congratulations on your new Subaru. Thank you for giving us the opportunity and for sharing your experience with others.

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