Alex Santos

Alex Santos was our salesperson and he was excellent! Patient and thorough in educating us on our new car's features. The finance person, Bashar Qasem was exemplary as well. Both had great dispositions a Patient and thorough in educating us on our new car's features. The finance person, Bashar Qasem was exemplary as well. Both had great dispositions and made is feel very welcome. Bashar is hilarious. It was the most enjoyable car buying experience we've had. Special thanks to Jonathan Abarca for making our deal possible. Thank you all! More

by juliana.s.kim.49 Verified Customer Verified Customer

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We are very satisfied with our experience T Norm Reeves, HB location. I’ve had all the service for my 2009 Civic done here the past 14 years! Excellent service! I knew exactly where to go when I was loo HB location. I’ve had all the service for my 2009 Civic done here the past 14 years! Excellent service! I knew exactly where to go when I was looking for a used CRV touring car! We were greeted by Alex Santos and he was extremely knowledgeable, not pushy. Very interested in taking care that we understood everything.Alex was very professional and and a pleasure to work with. We will recommend him to friends and family. As octogenarians it is sometimes difficult to be treated fairly. Alex made sure we were cared for! So we bough the new car ( used but NEW to us!!! More

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I have had Norm Reeves Honda in HUNTINGTON BEACH doing all the servicing on my Honda Civic for the past 14 years. So when I was looking for a new car, I immediately thought of going back there. We were pl all the servicing on my Honda Civic for the past 14 years. So when I was looking for a new car, I immediately thought of going back there. We were pleasantly surprised with the attention, professionalism, and all around knowledge of our salesman, Alex Santos. we will be recommending him to family and friends in the future. More

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What an effortless buying experience and I bought from out of state. From the get go Joe the sales manager was easy to work with and he pairs me up with Alex Santos one of their sales representatives and out of state. From the get go Joe the sales manager was easy to work with and he pairs me up with Alex Santos one of their sales representatives and he was super responsive to my texts and i genuinely enjoyed every exchange with everyone from the finance team. Keep up the great work guys! More

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The sales reps were very friendly, helpful, respectful, responsive, attentive, and great customer service overall. I was very satisfied. responsive, attentive, and great customer service overall. I was very satisfied. More

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Great dealer, good helpers, kind, friendly, good communication, really understanding, best communication they're just great communication, really understanding, best communication they're just great More

by juansmariano Verified Customer Verified Customer

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Alex Santos was very helpful and accommodating when buying a car online, he went beyond what I was expecting. We left extremely happy in our new car. buying a car online, he went beyond what I was expecting. We left extremely happy in our new car. More

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If you’re looking for a dealership experience with someone who genuinely cares about your needs, I highly recommend working with Alex Santos. His customer service is outstanding! someone who genuinely cares about your needs, I highly recommend working with Alex Santos. His customer service is outstanding! More

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Thank you to Norms Reeves Honda for setting me up with this sweet ride. Awesome customer service, hassle free experience. Big thank you to Joe and Alex for everything. this sweet ride. Awesome customer service, hassle free experience. Big thank you to Joe and Alex for everything. More

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Our experience with Alex Santos and his manger Joe Rodriquez was night and day compared to other dealerships in the area. Alex and Joe were transparent about the price up front, were willing to negoti Rodriquez was night and day compared to other dealerships in the area. Alex and Joe were transparent about the price up front, were willing to negotiate, and quickly negotiated a deal that made me feel great about purchasing our 2021 Honda Odyssey for our growing family. They were also extremely kind to my whole family and young kids who were playing in the dealership as we closed the deal. More

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