Alex Ruiz
Alex Ruiz at Ken Garff Honda Riverdale

Alex Ruiz

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.8
311 Reviews
4.8

311 Reviews

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311 Reviews of Alex Ruiz

March 26, 2026

Dealership Rating
Employee Rating

Excellent service, Alex very professional and friendly attitude. Car wash crack my sckyrd car My car still dirty after QQ car washing More

by jlpinacate
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz

Mar 27, 2026

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

March 26, 2026

Dealership Rating
Employee Rating

It was great! Car was done when they said it would be, no surprises!!?? I plan on going back!! More

by cpbrown74
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz

Mar 27, 2026

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 26, 2026

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Employee Rating

Alex was very helpful and helped me with quick and efficient service. Thanks again for being so fast! More

by NONE31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

March 24, 2026

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Employee Rating

Service is usually timely and efficient. Staff is friendly, willingly explains work being done, answers questions, and is usually helpful. The restructured building is easy to negotiate an More

by marshamathur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 27, 2026

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future! Please feel free to reach out directly if there is anything we can do to assist you further. Rick Johnson, Service Manager rickj@kengarff.com

March 20, 2026

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Service was as expected I like to use Honda parts and the new waiting room is nice! More

by exoticland1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Caldwell, Kyle Youngdell

Mar 27, 2026

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 17, 2026

Dealership Rating
Employee Rating

Alex was great to work with. It's not always fun to have a huge repair bill but Alex provided great service and was able to keep the cost down and below the estimate. More

by chad.romero
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz

Mar 27, 2026

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

March 02, 2026

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Employee Rating

I found my entire experience very smooth. The building was clean and Alex Ruiz was great! He kept me informed of the work needed and things that were going to be checked. More

by sallywsunshine1960
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz

Mar 13, 2026

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

February 27, 2026

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Employee Rating

Great service but very expensive. The mark up on parts is somewhat ridiculous. Great technicians and service team. More

by Brumbaugh1492
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 20, 2026

Dealership Rating
Employee Rating

They are the best, we are very happy with the Honda dealership. They always explain any problems with the car to us well, and they are very kind. More

by zjuanazugey
Recommend Dealer
Yes

Other Employees Tagged: Alex Ruiz

February 10, 2026

Dealership Rating
Employee Rating

Theory great! ! Efficient and so nice. I know i can depend on them bc there's never an answer they can't answer abt my car More

by sikopio
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
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