Alex Ruiz
Alex Ruiz at Ken Garff Honda Riverdale
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Alex Ruiz

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.7
251 Reviews
4.7

251 Reviews

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251 Reviews of Alex Ruiz

December 22, 2024

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Employee Rating

Tried to get other Honda in for an oil change but service wouldn't do it. Card is only good on one car. That's ridiculous. A Honda is a Honda. So I have 2 more oil changes but can't use them because I only More

by ceschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 21, 2024

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Employee Rating

Super friendly and informed staff, nothing but good things to say, been more than patient when i needed help with anything and went out if their way to insure that i had great experience and great work More

by hamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Haro

December 18, 2024

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Employee Rating

Great dealership service. I think they do great work and always strive to have happy customers. More

by jodyywaters
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

December 15, 2024

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Employee Rating

Thank you Ken Garff Honda for the experience I had at the Honda dealership, it was excellent, very good service and I feel very grateful, I am thinking of getting another SUV CRV car, I like it a lot, the se More

by VICENTE0220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 14, 2024

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Employee Rating

They were prompt with getting me srarted, very informative and kept me updated on service time. More

by bhanamaikai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

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Employee Rating

Everything was amazing! Couldn’t have asked for a smoother car buying process or have a better team who took care of us. More

by Jessica_ami_tenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

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Employee Rating

From start to finish Alex, Lizzy, Kylee, Matt and Tyler took outstanding care of us! More

by Jessica_ami_tenorio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

December 13, 2024

Dealership Rating
Employee Rating

The backbench for of my car was working and staying up when lifted and now it's not More

by theresamg33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 17, 2024

Ken Garff Honda Riverdale responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Joey Burns, General Manager joeyb@kengarff.com

Dec 18, 2024

theresamg33 responded

The hatchback door use to stay up when the back door was lifted and after I took my car there to get other things repaired it randomly stopped working out of the blue! Now the back door no longer stays up when I lift up the back door making it hard to get anything in and out of the back of the car. I am hoping that you guys will repair the issue at no charge for the inconvenience.

December 13, 2024

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Employee Rating

We were treated amazing! We couldn’t be more happy with how smooth it was. More

by Jessica_ami_tenorio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 11, 2024

Dealership Rating
Employee Rating

Very attentive personnel, very respectful and very informative . Took care of emission on my car in a efficient and swift process. More

by TITOSAUCEDO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2024

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

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