Alex Rodriguez
Alex Rodriguez at Shottenkirk Toyota Granbury
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Alex Rodriguez

Service Advisor

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
260 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

260 Reviews

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260 Reviews of Alex Rodriguez

April 10, 2025

Dealership Rating
Employee Rating

My car service and deluxe wash was taken care of in a timely manner. My service advisor Alex was very friendly, professional, and had great communication. He made everything easy for me to understand. I More

by Beccaleon29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

April 03, 2025

Dealership Rating
Employee Rating

All the staff are kind and professional. It’s always a pleasure doing business there. More

by mimipam1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

March 31, 2025

Dealership Rating
Employee Rating

Alex was great! He picked up my truck, maintenance it, and and brought it back to me. Very convenient! Also got a coffee stain out of my seat. Thank you! More

by dougburrell5
Recommend Dealer
Yes
Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

I definitely recommend this place they were fast and effective. Alex Rodriguez was super helpful and nice. More

by Melia.durham.3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Shottenkirk Toyota Granbury responded

Melia, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

March 31, 2025

Dealership Rating
Employee Rating

Alex made sure my detail was perfect and done in a timely manner. Everything was great! More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

March 31, 2025

Dealership Rating
Employee Rating

Shottenkirk Granbury has the absolute best service in town. Fast, honest, and reliable. I wouldn’t take my vehicles anywhere else. Alex Rodriguez is my guy every time. More

by lucasbyrd18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson

Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Shottenkirk Toyota Granbury responded

Jerry, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 31, 2025

Dealership Rating
Employee Rating

Moriah and the whole service department at Toyota is great! Would 10/10 recommend! Thank you! More

by Mo642
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 01, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

Dealership Rating
Employee Rating

Alex did a great job explaining the service replaced my battery ina timely manner, thanks More

by apbcourt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Garland Robinson

Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 29, 2025

Dealership Rating
Employee Rating

I Definitely recommend ELI, he made everything smooth and fast!!! Shottenkirk is the best place to do your maintenance at!! More

by maryligarcia219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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