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Alex Rodriguez
Alex Rodriguez at Shottenkirk Toyota Granbury
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Alex Rodriguez

Service Advisor

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.8
245 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

245 Reviews

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245 Reviews of Alex Rodriguez

November 07, 2024

Dealership Rating
Employee Rating

Great service! Excellent customer service! no complaints here. We waited in the lobby and staff would check in on us until they finished with our car. More

by SANDRAEWING
Recommend Dealer
Yes
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Nov 08, 2024

Shottenkirk Toyota Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

November 05, 2024

Dealership Rating
Employee Rating

On-time, professional, and kept me updated throughout the process. I generally always wait on-site for my car. There is a nice lobby for waiting, with WiFi so I was able to get a bunch of work finished. More

by KENNETH.PEAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson

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Nov 06, 2024

Shottenkirk Toyota Granbury responded

KENNETH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Toyota Granbury!

October 29, 2024

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Employee Rating

These folks really go out of their way to give you GREAT SERVICE! I bring ALL my vehicles to Shottenkirk Service Department. Thanks for the Great Service folks! More

by Paul Denman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Garland Robinson, Brooke Pierce, Moriah Lennington, Efrain Eli Rodriguez, Heather Copeland

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Oct 30, 2024

Shottenkirk Toyota Granbury responded

Paul, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 20, 2024

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Employee Rating

Did a good job. Neat and clean. Comfy waiting area. No hard upsell of services I didn’t need. More

by hegna001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cari Simpson, Efrain Eli Rodriguez

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Oct 21, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 16, 2024

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Employee Rating

Bought my car here and had great service each time I had dropped it off for routine maintenance. This time it was for a recall and basic service like oil change, etc. I really needed the car back by the e More

by B52guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 10, 2024

Dealership Rating
Employee Rating

Lady at service was really nice and the young man took care of us, tanks More

by tammymabry56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 08, 2024

Dealership Rating
Employee Rating

When I have my pickup serviced there has never been a problem with any of the employees. They have taken care of everything that was needed. More

by raymondrice07
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Shottenkirk Toyota Granbury responded

Raymond, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Granbury!

September 30, 2024

Dealership Rating
Employee Rating

Happy with my service visit! Alex took care of a radio update on my vehicle. See him for your service needs at Shottenkirk Toyota Granbury More

by Beccaleon29
Recommend Dealer
Yes
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Oct 01, 2024

Shottenkirk Toyota Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2024

Dealership Rating
Employee Rating

Brought my car in for a oil change and a tire rotation and balance Alex in service took good care of me like always! More

by cristianmontes80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 01, 2024

Shottenkirk Toyota Granbury responded

Cristian, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2024

Dealership Rating
Employee Rating

Came in for deluxe wash on my 2024 Tundra. Looked great! Alex and the service department were great More

by Lleon837
Recommend Dealer
Yes
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Oct 01, 2024

Shottenkirk Toyota Granbury responded

Lleon, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

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