Alex Rodriguez

As always they did a TREMENDOUS job … they truly are the best TOYOTA dealership around … we have owned TOYOTA vehicles for over 30 years and have always serviced them at a dealership and they are superb! best TOYOTA dealership around … we have owned TOYOTA vehicles for over 30 years and have always serviced them at a dealership and they are superb! More

Report | Print

Eli with Shottenkirk service in team are all very professional and helpful. No wait necessary! Great team! professional and helpful. No wait necessary! Great team! More

Report | Print

My experience with the salesperson has been quite frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF frustrating. I traded a used 2023 Dodge Hornet for a used 2014 VW Passat TDI, which had a check engine light on at the time of purchase due to a DPF pump issue. Although this was fixed, the engine light has continued to come back on for various exhaust system issues. Unfortunately, the extended warranty has expired, so I am paying out of pocket for these repairs. Additionally, I had to replace the tires, brakes, and rotors, as the ones on the car at the time of purchase were in poor condition. The tires were four years old and dry-rotted, and the brakes were practically non-existent. Now, the car is in shutdown mode because the injector that sprays DEF fluid into the exhaust burnt out, and the secondary water pump for the cooling system failed, with the wiring showing low voltage. Since January, I have spent $5,000 on this car, and it has been in the shop more often than it has been driven. Despite the finance person initially stating they would help me fix the issues related to the engine light, no one is willing to assist because it is a used vehicle. Thank you so much for this wonderful experience. More

Report | Print

My car service and deluxe wash was taken care of in a timely manner. My service advisor Alex was very friendly, professional, and had great communication. He made everything easy for me to understand. I timely manner. My service advisor Alex was very friendly, professional, and had great communication. He made everything easy for me to understand. I will continue to bring my car to this shop for services. Highly recommend Alex Rodriguez and Toyota Granbury! More

Report | Print

All the staff are kind and professional. It’s always a pleasure doing business there. It’s always a pleasure doing business there. More

Report | Print

Alex made sure my detail was perfect and done in a timely manner. Everything was great! manner. Everything was great! More

Report | Print

Moriah Lennington is the best! Very nice and accommodating to my needs and time! Service was friendly and inviting! Very nice and accommodating to my needs and time! Service was friendly and inviting! More

Report | Print

Shottenkirk Granbury has the absolute best service in town. Fast, honest, and reliable. I wouldn’t take my vehicles anywhere else. Alex Rodriguez is my guy every time. town. Fast, honest, and reliable. I wouldn’t take my vehicles anywhere else. Alex Rodriguez is my guy every time. More

Report | Print

Alex was great! He picked up my truck, maintenance it, and and brought it back to me. Very convenient! Also got a coffee stain out of my seat. Thank you! He picked up my truck, maintenance it, and and brought it back to me. Very convenient! Also got a coffee stain out of my seat. Thank you! More

Report | Print

I definitely recommend this place they were fast and effective. Alex Rodriguez was super helpful and nice. effective. Alex Rodriguez was super helpful and nice. More

Report | Print